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IIFL Home Finance Mortgage Relationship Officer Interview Questions and Answers
IIFL Home Finance Mortgage Relationship Officer Interview Experiences
1 interview found
I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.
About sales marketing and feedback of market, what's the customer need etc.
(2 Questions)
- Q1. Discussion About CTC with HR.
- Q2. 1. Previous ctc? 2. Expected ctc?
- Ans.
I prefer not to disclose my previous CTC. As for my expected CTC, I am looking for a competitive salary package based on my skills and experience.
I am not comfortable sharing my previous CTC as it is not relevant to my current job application
My expected CTC is based on my skills, experience, and the market standards for the role
I am open to negotiation and would appreciate a competitive salary package
I am looking for a...
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Interview Questionnaire
8 Questions
- Q1. What is sales ?
- Ans.
Sales is the process of selling products or services to customers in exchange for money.
Sales involves identifying potential customers and persuading them to make a purchase.
It requires effective communication and negotiation skills.
Sales professionals often use various techniques such as cold calling, networking, and product demonstrations.
Successful salespeople build relationships with customers to encourage repeat b...
- Q2. What is suspecting ?
- Ans.
Suspecting is the act of having a belief or feeling that someone is involved in a particular activity or wrongdoing without concrete evidence.
Suspecting involves having a suspicion or doubt about someone's actions or intentions.
It is based on intuition, observation, or circumstantial evidence rather than concrete proof.
For example, a sales officer may suspect that a potential customer is not genuinely interested in pur...
- Q3. What is Opened question & close question ?
- Ans.
Opened questions are designed to encourage a detailed response, while closed questions require a specific answer.
Opened questions allow the interviewee to provide more information and elaborate on their thoughts.
Closed questions typically have a limited set of possible answers and are used to gather specific information.
Opened questions often start with 'what', 'why', 'how', or 'tell me about'.
Closed questions often st
- Q4. Who is decision making?
- Ans.
The decision-making process involves individuals or groups who have the authority to make choices or determine actions.
Decision making is typically done by individuals in positions of authority, such as managers or executives.
In some cases, decision making may involve a group or committee, where multiple individuals contribute to the decision-making process.
The decision maker(s) consider various factors, such as availa...
- Q5. What is the closing skill?
- Ans.
Closing skill is the ability to persuade and convince potential customers to make a purchase or take a desired action.
Closing skill involves effective communication and negotiation techniques.
It requires understanding customer needs and objections.
Examples of closing techniques include trial closes, assumptive closes, and urgency closes.
A sales officer may use trial closes by asking questions like 'Would you prefer the...
- Q6. What is the mob marketing?
- Ans.
Mob marketing is a strategy where a large group of people promote a product or service through word-of-mouth and social media.
It involves leveraging the power of social media to create a buzz around a product or service.
It relies on the principle of social proof, where people are more likely to trust and buy a product if they see others doing the same.
Examples include flash mobs promoting a new product launch or a grou...
- Q7. What will activate in market?
- Ans.
The activation in market will depend on various factors such as product quality, pricing, marketing strategies, and customer demand.
Product quality and features
Pricing strategy
Marketing and advertising efforts
Customer demand and feedback
Competitor analysis
Sales team performance
- Q8. What is the smart wok?
- Ans.
Smart Wok is a high-tech cooking appliance that uses advanced technology to cook food quickly and efficiently.
Smart Wok uses sensors and algorithms to adjust temperature and cooking time automatically.
It can be controlled through a mobile app, allowing users to monitor and adjust cooking settings remotely.
Smart Wok is designed to be energy-efficient and eco-friendly, reducing cooking time and energy consumption.
It is a...
I applied via Naukri.com and was interviewed before Jan 2018. There were 7 interview rounds.
Interview Preparation Tips
Experience: Resume shortlist
General Tips: Yes I have job
Skills: Communication, Time Management
Duration: <1 week
I applied via Referral and was interviewed before Dec 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is kyc.
- Ans.
KYC stands for Know Your Customer. It is a process used by businesses to verify the identity of their clients and assess potential risks.
KYC is a regulatory requirement in many industries, including banking, insurance, and financial services.
The purpose of KYC is to prevent identity theft, fraud, money laundering, and terrorist financing.
KYC involves collecting and verifying customer information, such as name, address,...
Interview Preparation Tips
Senior Sales Officer Interview Questions & Answers
Sammaan Capital Limited
Anonymous
posted on 29 Apr 2022
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
No
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Jun 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Introduction and experience
- Ans. My biodata and 10 years experience
- Q2. Explain the company rules
- Ans.
The company rules outline the guidelines and expectations for employees.
The company rules cover various aspects such as code of conduct, attendance, performance, and ethics.
Employees are expected to adhere to the rules and regulations set by the company.
Examples of company rules may include dress code policies, confidentiality agreements, and social media usage guidelines.
- Q3. Okay all the very best
Interview Preparation Tips
Good training
Selected
I appeared for an interview before Mar 2024.
(2 Questions)
- Q1. Third-party employees
- Q2. Way kinara not conform contact employee
Interview Preparation Tips
Sales Officer Interview Questions & Answers
Indostar Capital Finance
Sahil Ahmed
posted on 20 Mar 2025
Selected
I appeared for an interview in Sep 2024, where I was asked the following questions.
- Q1. How to increase employee salary?
- Ans.
Increasing employee salary involves strategic planning, performance evaluation, and market analysis to ensure fair compensation.
Conduct regular performance reviews to assess employee contributions and set salary increments based on merit.
Analyze industry salary benchmarks to ensure competitive compensation packages.
Implement a clear salary structure that outlines potential growth paths for employees.
Consider non-moneta...
- Q2. How to increase employee knowledge?
- Ans.
Enhancing employee knowledge involves training, mentorship, and fostering a culture of continuous learning.
Implement regular training sessions to update skills, e.g., monthly workshops on new sales techniques.
Encourage mentorship programs where experienced employees guide newer staff, fostering knowledge transfer.
Utilize online learning platforms for self-paced courses, allowing employees to learn at their convenience.
...
- Q3. How to increase customer knowledge?
- Ans.
Enhancing customer knowledge involves effective communication, education, and engagement strategies tailored to their needs.
Conduct regular training sessions to educate customers about products and services. For example, a software company can offer webinars.
Create informative content such as blogs, videos, and FAQs that address common customer questions and concerns.
Utilize social media platforms to share tips, update...
- Q4. How to increase system knowledge?
- Ans.
Enhancing system knowledge involves continuous learning, practical experience, and leveraging resources effectively.
Engage in regular training sessions to stay updated on system features and functionalities.
Utilize online courses or webinars that focus on specific systems relevant to your role.
Participate in hands-on practice by using the system in real-world scenarios to reinforce learning.
Collaborate with colleagues ...
- Q5. How to increase
- Ans.
To increase sales, focus on understanding customer needs, enhancing product visibility, and building strong relationships.
Understand customer needs: Conduct surveys to gather feedback and tailor offerings accordingly.
Enhance product visibility: Utilize social media and online marketing to reach a broader audience.
Build strong relationships: Engage with customers through personalized communication and follow-ups.
Leverag...
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 3 interview rounds.
(2 Questions)
- Q1. About Market study , with area knowledge
- Q2. Would you comfortable to work with HL and LAP
(1 Question)
- Q1. Are you ready to work with package decide package?
Interview Preparation Tips
I applied via Campus Placement
Interview Questionnaire
4 Questions
- Q1. Reducing and flat ret of interest?
- Ans.
Reducing and flat rate of interest refers to the interest rate charged on loans or investments.
Reducing rate of interest means the interest is calculated on the outstanding principal amount, which reduces with each payment.
Flat rate of interest means the interest is calculated on the original principal amount throughout the loan tenure.
Reducing rate of interest is more beneficial for borrowers as they end up paying les...
- Q2. Mortgage lone % ?
- Q3. Hero fincrop kolkata office place?
- Ans.
Hero Fincrop has an office in Kolkata.
Hero Fincrop has a branch office in Kolkata.
The office is located in a prime location in the city.
The office provides various financial services to customers.
The staff at the office is well-trained and customer-friendly.
- Q4. Need a DSA Code?How apply?
- Ans.
To apply for a DSA Code, you need to follow a specific process.
Contact the relevant authority or organization that issues DSA Codes.
Submit the required documents and information, such as identification proof and business details.
Complete any necessary training or certification programs.
Wait for the approval of your DSA Code application.
Once approved, you will receive your DSA Code.
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IIFL Home Finance Interview FAQs
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