Ihg Group HOT Program Interview Questions and Answers

Q1. How’s work where are you experience?
Ans. I am 10 year experience in hotel
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Any random nerdy topic that requires knowledge of current news of world. 'Should hemp and related products be legalized in India' Two rounds of eliminations happened in my case and time duration for each GD was 15 mins. (Note: this is just an example of GD topics)

Q1. What is OYO's performance post pandemic?
Ans. 
OYO's performance post pandemic has been mixed.
• OYO has faced significant challenges due to the pandemic, including a drop in occupancy rates and revenue.

• However, the company has also taken steps to adapt to the new normal, such as launching new products like OYO Workspaces and OYO Home.

• OYO has also focused on cost-cutting measures and restructuring to improve its financial position.

• Overall, while OYO's performance has ...read more
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Q2. What is the customer base of OYO in India?
Ans. 
OYO's customer base in India is diverse and includes both leisure and business travelers.
• OYO caters to budget-conscious travelers who are looking for affordable yet comfortable accommodations.

• The customer base includes both domestic and international travelers.

• OYO has a strong presence in major cities as well as smaller towns and tourist destinations.

• The company also offers customized solutions for corporate clients an...read more
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Q1. What are your salary expectations?
Ans. 
I expect a competitive salary based on my experience, skills, and the responsibilities of the position.
• Consider the average salary range for hotel managers in the industry

• Take into account your qualifications, experience, and achievements

• Research the specific responsibilities and requirements of the hotel manager role

• Consider the location and size of the hotel

• Be prepared to negotiate and discuss benefits and perks
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Q2. What is your family background?
Ans. 
My family background is diverse and has influenced my passion for hospitality.
• My parents have always been involved in the hospitality industry, which sparked my interest in hotel management.

• Growing up, I had the opportunity to visit various hotels and resorts, learning about different cultures and customer service.

• My siblings also pursued careers in the hospitality field, which created a supportive environment for me t...read more
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Q3. Share details of your previous job.
Ans. 
I was the Hotel Manager at XYZ Hotel, responsible for overseeing all operations and ensuring guest satisfaction.
• Managed a team of 50+ staff members, including front desk, housekeeping, and food and beverage departments.

• Implemented new customer service training program, resulting in a 20% increase in positive guest feedback.

• Developed and executed strategies to improve occupancy rates, resulting in a 10% increase in reve...read more
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Q4. Why should we hire you?
Ans. 
I have extensive experience in hotel management, a strong track record of success, and a passion for delivering exceptional guest experiences.
• I have X years of experience in hotel management, including roles as a Front Desk Manager and Operations Manager.

• I have consistently achieved high guest satisfaction scores, with an average rating of X% in my previous role.

• I have successfully implemented cost-saving measures, res...read more
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Q5. Why are you looking for a change?
Ans. 
I am looking for a change to explore new opportunities and challenges in the hotel industry.
• Seeking growth and advancement in my career

• Interested in working in a different hotel environment

• Want to broaden my skill set and learn new aspects of hotel management

• Desire to work with a diverse team and gain international experience
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Q6. Where do you see yourself in 5 years?
Ans. 
In 5 years, I see myself as a successful Hotel Manager, leading a team of dedicated staff and overseeing the operations of a renowned hotel.
• Leading a team of staff

• Overseeing hotel operations

• Implementing strategies for growth and customer satisfaction

• Continuously improving service quality

• Building strong relationships with guests and stakeholders
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Q7. What are your strengths and weaknesses?
Ans. 
My strengths include strong leadership skills, excellent communication abilities, and a passion for providing exceptional customer service. My weaknesses include a tendency to be overly detail-oriented and a desire for perfection.
• Strength: Strong leadership skills - I have successfully managed teams and achieved high levels of employee satisfaction and productivity.

• Strength: Excellent communication abilities - I am abl...read more
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Q8. Tell me about yourself.
Ans. 
I am an experienced hotel manager with a strong background in hospitality management and customer service.
• Over 10 years of experience in managing hotels and leading teams

• Proven track record of improving guest satisfaction and increasing revenue

• Expertise in budgeting, forecasting, and cost control

• Strong leadership and communication skills

• Passionate about delivering exceptional guest experiences

• Implemented new strategies...read more
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