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Ihg Group
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I applied via Company Website
About washing dry cleaning spotting the mark in clothes pressing and about the washing machine ho to operate and
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Guest complaints are solved by actively listening, empathizing, investigating the issue, offering a solution, and following up.
Actively listen to the guest's complaint and let them express their concerns.
Empathize with the guest and show understanding of their frustration or disappointment.
Investigate the issue by gathering relevant information and talking to involved parties.
Offer a solution or compensation that addre...
I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.
I start my day by checking the laundry schedule and organizing the tasks. We have 10 machines with a capacity of 20kg each. We use detergent, bleach, and fabric softener. The process involves sorting, washing, drying, folding, and delivering the laundry.
Check laundry schedule and organize tasks
We have 10 machines with a capacity of 20kg each
Chemicals used: detergent, bleach, fabric softener
Process: sorting, washing, dr
We maintain a linen par of 500 and conduct monthly inventory checks. We use specific chemicals for different types of stains and fabrics.
Our linen par is set at 500 to ensure we always have enough stock on hand.
We conduct monthly inventory checks to ensure we are not over or understocked.
We use different chemicals for different types of stains and fabrics to ensure the best results.
For example, we use bleach for white ...
To handle complaints, control costs, manage with less manpower, and ensure safe documentation, I will implement efficient communication, training, and technology.
Establish clear communication channels for customers to voice complaints and promptly address them
Implement cost-saving measures such as optimizing laundry loads and reducing waste
Train employees to work efficiently and effectively with limited manpower
Utilize...
posted on 29 Mar 2023
I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.
To remove food stains from clothes, start by scraping off any excess food. Then, pre-treat the stain with a stain remover or liquid detergent. Finally, wash the garment as usual.
Scrape off any excess food from the fabric
Pre-treat the stain with a stain remover or liquid detergent
Allow the stain remover to sit on the fabric for a few minutes
Wash the garment as usual, following the care instructions
Check if the stain is
If black trousers are washed in bleach, they will likely be discolored or damaged.
Washing black trousers in bleach can cause them to lose their color or become faded.
Bleach can also weaken the fabric of the trousers, leading to potential damage.
It is important to follow the care instructions on the garment to avoid any unwanted effects.
If bleach accidentally comes into contact with black trousers, it is recommended to
The bleach symbol is a triangle with an empty space in the center.
The bleach symbol is used to indicate that bleach can be used on the garment.
It is typically found on the care label of clothing.
The symbol may also include additional instructions, such as the type of bleach to use or the temperature.
Example: Triangle symbol with the letters 'CL' inside indicates that chlorine bleach can be used.
I applied via Campus Placement and was interviewed in Aug 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.
Interview experience
based on 1 review
Rating in categories
Senior Analyst
260
salaries
| ₹3.4 L/yr - ₹7.5 L/yr |
Specialist
220
salaries
| ₹5 L/yr - ₹11 L/yr |
Team Lead
153
salaries
| ₹5.1 L/yr - ₹14 L/yr |
Analyst
117
salaries
| ₹2.8 L/yr - ₹5 L/yr |
Assistant Manager
97
salaries
| ₹8 L/yr - ₹19.5 L/yr |
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