AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
iGAP Technologies Customer Care Executive Interview Questions and Answers
iGAP Technologies Customer Care Executive Interview Experiences
1 interview found
Anonymous
Easy very well mannerd people. Make me comfortable for the interview
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is your day to day activities
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. 1. Tell me about yourself will be the best question to drive your interview
- Q2. 2. Why to join tech mahindra
- Q3. 3. Advantages and Disadvantages of E-Commerce
- Ans.
E-commerce has revolutionized the way we shop, but it also has its drawbacks.
Advantages: convenience, wider selection, lower prices, accessibility
Disadvantages: lack of personal touch, security concerns, potential for fraud, reliance on technology
Example: Amazon offers a vast selection of products at competitive prices, but customers may be wary of sharing personal and financial information online.
Example: Small busine...
- Q4. Best moment of your life
- Ans.
The best moment of my life was when I graduated from college with honors.
Feeling of accomplishment and pride
Celebrating with family and friends
Realizing all the hard work and dedication paid off
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Views on current situaqyion
- Ans.
My views on the current situation
The current situation is challenging due to the ongoing pandemic
There is a need for empathy and understanding in customer care during these times
Remote work has become more prevalent, requiring adaptability and effective communication
Customer expectations have changed, with a greater emphasis on safety and convenience
Technology plays a crucial role in providing seamless customer support
...
- Q2. About customer care execute
- Ans. Cce was an executive who helps with clien queries and give right resolution in easy way
Interview Preparation Tips
While speaking concentrate on your words
Some awareness about process for which you are giving the interview
I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.
(3 Questions)
- Q1. What are your hobbies ?
- Q2. Why do you want to join BPO?
- Q3. What are your goals?
Interview Preparation Tips
- Company profile and history, Jobprofile
- about yourself
I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. I know ,what is it your questions
Interview Preparation Tips
I applied via Company Website and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Where do you live why this city is famous for?
Interview Preparation Tips
I applied via Referral and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About self details some question relative to process
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Dec 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. PI, experience..
- Q2. Talking about hobbies
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2020. There were 5 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What is customer service, how do we deal with customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase or interaction.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information, resolving issues, and ensuring customer satisfaction.
Effective communication, empathy, and problem-solving skills are essential in customer service.
Examples of customer service include...
- Q2. Active listening is must
- Q3. Having good communication skills
- Q4. Be flexible
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Aug 2021. There were 4 interview rounds.
There ll b a 1hr test where you need to attend reasoning, paragraph, grammar etc
They gave one topic which we need to discuss about n as i was selected on campus selection so 8-10 candidates were there in that gd
(1 Question)
- Q1. Are you comfortable with night shift?
- Ans. Yes, any shift tym ll be okay for me.
(1 Question)
- Q1. Salary discussion with candidate
Interview Preparation Tips
iGAP Technologies Interview FAQs
Tell us how to improve this page.
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Manager Interview Questions
- Customer Care Representative Interview Questions
- Customer Care Interview Questions
- Customer Service Associate Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Show more
iGAP Technologies Customer Care Executive Interview Process
based on 1 interview
Interview experience
Customer Care Executive Interview Questions from Similar Companies
|
Software Developer
5
salaries
|  ₹1.2 L/yr - ₹3 L/yr |
|
Web Developer
4
salaries
| ₹1 L/yr - ₹3.2 L/yr |
|
Mern Stack Developer
4
salaries
| ₹1 L/yr - ₹1.8 L/yr |
|
Data Analyst
3
salaries
| ₹3 L/yr - ₹3 L/yr |
TCS
Accenture
Wipro
Cognizant
- Home >
- Interviews >
- iGAP Technologies Interview Questions >
- iGAP Technologies Customer Care Executive Interview Questions
