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IDFC FIRST Bank Customer Relationship Manager Interview Questions and Answers

Updated 31 Jul 2024

IDFC FIRST Bank Customer Relationship Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Last job experience
  • Ans. 

    Managed customer relationships and resolved issues at a retail store.

    • Handled customer inquiries and complaints in person, over the phone, and via email

    • Developed and maintained relationships with regular customers

    • Trained new staff on customer service best practices

    • Implemented strategies to improve customer satisfaction and retention

  • Answered by AI
  • Q2. Sales related questions

Interview questions from similar companies

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Share you experience

I applied via Recruitment Consultant and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I tell about me and my job experience

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self Interoduction, previous job profile, working under pressure

Interview Preparation Tips

Interview preparation tips for other job seekers - Manager round and TL round,if your profile and experience matches to banking profile very high chances of selection.

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear and confident , They don't require very fluent English if you are average you can do it

I applied via Campus Placement

Interview Questionnaire 

5 Questions

  • Q1. 1. About yourself.
  • Q2. 2. What you wrote in resume, be aware of that.
  • Q3. 3. All about Axis Bank.
  • Q4. 4. Are you sure u want to do a sales.because in Axis Bank there is 20% of operations and 80% of sales (leads generation)
  • Q5. This is all about crack interview of Axis Bank.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident what you talking about,
Be yourself,
Do not add extra things,
Do your best.

Interview Questionnaire 

2 Questions

  • Q1. Strengh and weakness
  • Q2. Regarding sales

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There were different question asked and different types of responsibility where told

Interview Preparation Tips

Interview preparation tips for other job seekers - In kotak there is lots of partialities..so join kotak if ur okk with partilaties happening with uh

Interview Questionnaire 

1 Question

  • Q1. Work experience and communication skill

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Sell the pen in 5000 rs
  • Ans. 

    This pen is a premium quality writing instrument that offers a smooth and effortless writing experience.

    • The pen is made of high-quality materials that ensure durability and longevity.

    • It has a sleek and elegant design that makes it a perfect gift for professionals.

    • The pen comes with a refillable ink cartridge that can be easily replaced.

    • It writes smoothly and effortlessly, making it ideal for everyday use.

    • The pen is pri...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - When you give interview be confident you will crack easily

IDFC FIRST Bank Interview FAQs

How many rounds are there in IDFC FIRST Bank Customer Relationship Manager interview?
IDFC FIRST Bank interview process usually has 1 rounds. The most common rounds in the IDFC FIRST Bank interview process are HR.

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IDFC FIRST Bank Customer Relationship Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Join IDFC FIRST Bank Guided by ethics, powered by technology and a force for social good
IDFC FIRST Bank Customer Relationship Manager Salary
based on 26 salaries
₹2 L/yr - ₹6.5 L/yr
9% more than the average Customer Relationship Manager Salary in India
View more details

IDFC FIRST Bank Customer Relationship Manager Reviews and Ratings

based on 8 reviews

3.2/5

Rating in categories

3.5

Skill development

3.0

Work-life balance

3.8

Salary

2.9

Job security

2.8

Company culture

2.8

Promotions

2.8

Work satisfaction

Explore 8 Reviews and Ratings
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