ICICI Direct Back Office Executive Interview Questions and Answers

Q1. Q 1 Why should we hire you ? 2 tell me something about your self 3 why should you join sales process
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Q2. 2nd opration manager
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Q1. What are your skills
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Q2. Why should we hire you
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Q1. How do you handle stress?
Ans. 
I handle stress by prioritizing tasks, taking breaks, and practicing mindfulness.
• Prioritize tasks to focus on what's most important

• Take short breaks to recharge and refocus

• Practice mindfulness techniques such as deep breathing or meditation

• Seek support from colleagues or supervisors when needed
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Q2. Take me through your CV
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I have a diverse background in administrative roles, showcasing strong organizational skills and attention to detail.
• Started as a receptionist at XYZ Company, handling phone calls and scheduling appointments

• Promoted to Office Assistant at ABC Company, responsible for managing office supplies and assisting with administrative tasks

• Proficient in Microsoft Office Suite and experienced in data entry and file management
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Q1. TDS related questions and Invoice verification process
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Q1. Self introduction
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Q2. Do you have any experience
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Q3. Why do you left that organisation
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Q4. Why do you want to join indialends
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Q5. What's your salary expectation
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Q1. Why do you left previous organisation
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Q2. What is sales Sell me this pen
Ans. 
Sales is the process of persuading a potential customer to purchase a product or service.
• Identify customer needs and demonstrate how the pen meets those needs

• Highlight the unique features and benefits of the pen

• Create a sense of urgency or scarcity to encourage immediate purchase
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Q3. Some easy maths questions
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Q4. What is credit score
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A credit score is a numerical representation of a person's creditworthiness based on their credit history.
• Credit scores typically range from 300 to 850, with higher scores indicating better creditworthiness.

• Factors that can impact a credit score include payment history, credit utilization, length of credit history, types of credit used, and new credit accounts.

• Lenders use credit scores to assess the risk of lending mon...read more
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Multiple choice questions

Q1. What is sales ?
Ans. 
Sales is the process of selling goods or services in exchange for money or other forms of compensation.
• Sales involves identifying potential customers

• Sales includes presenting products or services to customers

• Sales also involves negotiating prices and terms

• Closing the sale and following up with customers are key parts of sales

• Examples: a car salesperson selling cars to customers, a software company selling licenses to b
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Q2. What is credit card and loan ?
Ans. 
Credit card is a form of payment card issued by a financial institution, while a loan is a sum of money borrowed from a lender that is expected to be paid back with interest.
• Credit card allows users to make purchases on credit up to a certain limit

• Loan is a lump sum of money borrowed from a lender that needs to be repaid over time with interest

• Credit card typically has a revolving credit limit that can be used repeated...read more
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Q3. What is greatest strength and weakness
Ans. 
My greatest strength is my ability to lead and motivate teams towards achieving goals. My greatest weakness is my tendency to be overly critical of myself.
• Strength: Strong leadership skills, ability to motivate team members, effective communication

• Weakness: Being overly critical of myself, striving for perfection, difficulty in delegating tasks

• Example: As a Operations Manager, I successfully led a team to exceed quarte...read more
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Q1. Sale me this pen ?
Ans. 
This pen is not just a writing tool, but a stylish accessory that will make you stand out in any professional setting.
• Highlight the sleek design and professional look of the pen

• Emphasize the smooth writing experience it provides

• Mention the durability and long-lasting quality of the pen
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Q2. Why should I hire you
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Q3. Why do you want to Join indialends?
Ans. 
I want to join IndiaLends because of its innovative approach to financial services and its strong reputation in the industry.
• IndiaLends is known for its cutting-edge technology and data-driven approach to financial services.

• I am impressed by IndiaLends' track record of helping customers improve their financial health through personalized loan offerings.

• I believe that my skills and experience align well with IndiaLends'...read more
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Q1. Tell me about your self
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Q2. Tell pervious company experience
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