IBM Store Supervisor Interview Questions and Answers

Store audits involve inspecting and evaluating the store's operations, processes, and performance.

• Determine the audit scope and objectives

• Create an audit checklist

• Conduct the audit by observing, interviewing, and reviewing documents

• Identify areas for improvement and make recommendations

• Follow up on corrective actions taken

• Examples of areas to audit include inventory management, customer service, and store cleanliness

Maintaining a store requires regular cleaning, organizing, restocking, and monitoring of inventory and customer feedback.

• Clean the store regularly to maintain a hygienic environment.

• Organize products and displays to make it easy for customers to find what they need.

• Restock inventory regularly to avoid running out of popular items.

• Monitor customer feedback and address any concerns or complaints promptly.

• Train staff to p...read more

Stock management involves tracking inventory levels, forecasting demand, and optimizing ordering and storage processes.

• Regularly monitor inventory levels to avoid stockouts or overstocking

• Use inventory management software to track stock levels and automate ordering

• Forecast demand based on historical sales data and market trends

• Optimize storage processes to maximize space and minimize damage

• Implement a system for receiv...read more