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IBM
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via AmbitionBox and was interviewed before Mar 2023. There was 1 interview round.
Difficult customers can be managed by actively listening, remaining calm, setting boundaries, and finding solutions.
Listen actively to understand their concerns
Remain calm and composed, avoiding escalation
Set clear boundaries for acceptable behavior
Find mutually beneficial solutions to address their issues
T&M projects are based on hourly rates and actual hours worked, while Fixed Price projects have a set price for the entire project regardless of hours worked.
T&M projects involve billing based on actual hours worked and hourly rates
Fixed Price projects have a set price agreed upon at the beginning of the project
T&M projects offer more flexibility in terms of scope changes and timelines
Fixed Price projects provide more ...
I applied via Campus Placement and was interviewed in Jul 2020. There was 1 interview round.
I applied via Company Website and was interviewed in May 2020. There were 4 interview rounds.
I applied via Campus Placement and was interviewed in Nov 2020. There were 3 interview rounds.
I applied via Walk-in and was interviewed in Apr 2021. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.
I applied via Campus Placement and was interviewed before Jun 2021. There were 3 interview rounds.
Round 1 is quit easy , only verbal ability is little bit difficult. So anyone can easy to qualify round.
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.
based on 1 interview
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4.7k
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| ₹10.1 L/yr - ₹32.7 L/yr |
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