HTC Global Services Interview Questions, Process, and Tips

Q1. About your self
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Q2. Roles and responsibilities
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Q3. What is secondary site
Ans. 
A secondary site in SCCM is a site system role that can be installed to help manage content distribution and client communication in remote locations.
• Secondary sites are used to manage clients in remote locations with limited bandwidth

• They do not have their own database, but rely on the primary site for data storage

• They help reduce network traffic by caching content locally for distribution to clients

• Secondary sites ar
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Q4. What is Management point
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Management point is a server role in SCCM that provides policy and service location information to clients.
• Management point communicates with clients to provide policy assignments, software distribution, and inventory information.

• It helps clients locate content, such as software updates or applications, by providing information about distribution points.

• Management point also helps clients find site systems that offer s...read more
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Q5. What is distribution point
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A distribution point is a site system role in SCCM that stores files for clients to download during software deployment.
• Distribution points store software packages, applications, updates, and operating system images.

• Clients connect to distribution points to download content for installation.

• Distribution points can be located on servers, workstations, or even cloud services like Azure.

• They help in reducing network traff...read more
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Q6. What is BITS and What is BITS and RDC and schema
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BITS stands for Background Intelligent Transfer Service, RDC stands for Remote Differential Compression, and schema refers to the structure of a database or system.
• BITS is a Windows service that transfers files in the background, optimizing bandwidth usage and allowing for resumable transfers.

• RDC is a feature in Windows that enables efficient synchronization of files by only transferring the differences between files.

• S...read more
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Q1. No proper questions
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Q2. They trick you if you now answers
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Q3. What is java and help me understand your project worked on Maven tool
Ans. 
Java is a popular programming language used for developing various applications. Maven is a build automation tool used for managing dependencies and building projects.
• Java is an object-oriented programming language known for its portability and versatility.

• Maven is a build automation tool that simplifies the build process by managing project dependencies and providing a uniform build system.

• In my project, we used Maven...read more
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Q4. What are the challenges you havefaced in your previous project
Ans. 
Managing conflicting priorities and tight deadlines
• Balancing multiple tasks and deadlines

• Dealing with changing requirements

• Collaborating with different teams and stakeholders
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Q5. Spme Troubleshooting scenarios on CI CD part
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Troubleshooting scenarios on CI/CD pipeline
• Check for any failed builds or deployments in the pipeline

• Review the logs and error messages to identify the root cause

• Verify the configuration settings for the CI/CD tools and integrations

• Ensure proper permissions and access controls are set up correctly

• Test the pipeline with a simple change to see if the issue persists
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Q1. Round1 was based upon SAP EWM E2E Configuration process details based upon different business scenarios at the production Plant. It was taken by SCM SME of the company
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Q2. Round 2 was also based upon Customer discussion based on their Good movement among 18 warehouses and 2 Plants.
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Q3. Not applicable.
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Based on the past assignments and questions on same platforms.

Q1. Past organization details, Salary discussion.
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Q2. Past organization SPOC details, project, reporting manger details.
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Q1. Basic questions on Java concepts like OOPS, multi threading, stream. MySQL join queries
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Q2. Questions on Spring Boot and REST API
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Q1. Questions on currently working project?.
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Q2. Your contribution to the project and what challenges you faced?
Ans. 
I contributed by developing new features and fixing bugs. Faced challenges with integrating third-party APIs.
• Developed new features such as user authentication and data visualization

• Fixed bugs related to database queries and UI responsiveness

• Challenges faced with integrating third-party APIs like payment gateways and social media platforms
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