HTC Global Services Interview Questions, Process, and Tips

Q1. If there are 4 people in team, who would you promote, a girl or a talented boy
Ans. Always a talented person irrespective of gender.
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Q2. What is your strength and weakness
Ans. I am having all the strength needed to be a best leader. I have no weakness at all. I am perfect.
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Q3. Tell me about your past experiences
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Q4. How did you handle conflict in your team
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Q5. How to make your team more efficient
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Q6. Where do you see yourself 5years from now
Ans. I will possibly be in another company, earning more and having better designation
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Q7. Why should we hire you?
Ans. I already have 5 offers, please make sure that I am suitable for your company. I Dont want to waste anybody’s time.
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Q1. How can you measure scrum team effectiveness
Ans. 
Scrum team effectiveness can be measured through various metrics such as sprint velocity, team satisfaction, and product quality.
• Sprint velocity: measure of how much work the team can complete in a sprint

• Team satisfaction: measure of how happy the team is with their work and collaboration

• Product quality: measure of how well the team is delivering a high-quality product

• Retrospective feedback: measure of how well the tea...read more
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Q2. How would you tackle an under performer in your team as scrum master
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Q3. What are the tools you have used for agile.
Ans. 
I have used JIRA, Trello, and Kanban boards for agile project management.
• JIRA for sprint planning, backlog management, and issue tracking

• Trello for visualizing the workflow and progress of tasks

• Kanban boards for managing work in progress and limiting work in progress
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Q4. If you are foreseeing a delay in sprint what would you do as scrum master
Ans. 
As a Scrum Master, I would take the following steps to address a delay in sprint:
• Identify the root cause of the delay

• Discuss the issue with the team and stakeholders

• Re-prioritize the backlog and adjust sprint goals if necessary

• Identify potential solutions and implement them

• Monitor progress and adjust as needed
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Q5. How do you handle ad hoc work in between an active sprint
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Q6. How do you coordinate between different scrum team for dependencies in an ART
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Q7. What is difference between value stream and flow
Ans. 
Value stream is the end-to-end process of delivering value to the customer, while flow is the smooth and uninterrupted movement of work through the process.
• Value stream focuses on the entire process from start to finish, including all the steps and stakeholders involved.

• Flow focuses on the movement of work through the process, with the goal of minimizing delays, bottlenecks, and waste.

• Value stream is more strategic, wh...read more
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Q8. How do you handle high attrition in your team. ?
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Q1. No proper questions
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Q2. They trick you if you now answers
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Q3. What is java and help me understand your project worked on Maven tool
Ans. 
Java is a popular programming language used for developing various applications. Maven is a build automation tool used for managing dependencies and building projects.
• Java is an object-oriented programming language known for its portability and versatility.

• Maven is a build automation tool that simplifies the build process by managing project dependencies and providing a uniform build system.

• In my project, we used Maven...read more
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Q4. What are the challenges you havefaced in your previous project
Ans. 
Managing conflicting priorities and tight deadlines
• Balancing multiple tasks and deadlines

• Dealing with changing requirements

• Collaborating with different teams and stakeholders
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Q5. Spme Troubleshooting scenarios on CI CD part
Ans. 
Troubleshooting scenarios on CI/CD pipeline
• Check for any failed builds or deployments in the pipeline

• Review the logs and error messages to identify the root cause

• Verify the configuration settings for the CI/CD tools and integrations

• Ensure proper permissions and access controls are set up correctly

• Test the pipeline with a simple change to see if the issue persists
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Q1. Round1 was based upon SAP EWM E2E Configuration process details based upon different business scenarios at the production Plant. It was taken by SCM SME of the company
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Q2. Round 2 was also based upon Customer discussion based on their Good movement among 18 warehouses and 2 Plants.
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Q3. Not applicable.
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Based on the past assignments and questions on same platforms.

Q1. Past organization details, Salary discussion.
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Q2. Past organization SPOC details, project, reporting manger details.
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Q1. Basic questions on Java concepts like OOPS, multi threading, stream. MySQL join queries
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Q2. Questions on Spring Boot and REST API
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Q1. Questions on currently working project?.
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Q2. Your contribution to the project and what challenges you faced?
Ans. 
I contributed by developing new features and fixing bugs. Faced challenges with integrating third-party APIs.
• Developed new features such as user authentication and data visualization

• Fixed bugs related to database queries and UI responsiveness

• Challenges faced with integrating third-party APIs like payment gateways and social media platforms
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