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Hpl Electric & Power Telecaller Interview Questions and Answers

Updated 26 Sep 2024

Hpl Electric & Power Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 26 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and enthusiastic Telecaller with excellent communication skills and a passion for helping customers.

    • Experienced in making outbound calls to potential customers

    • Skilled in handling customer inquiries and resolving issues

    • Proficient in using CRM software to update customer information

    • Strong ability to meet sales targets and quotas

  • Answered by AI
  • Q2. How many years you have work Experience
  • Ans. 

    I have 5 years of work experience in customer service and telemarketing roles.

    • 5 years of work experience in customer service and telemarketing roles

    • Handled inbound and outbound calls efficiently

    • Resolved customer queries and issues

    • Achieved sales targets consistently

  • Answered by AI
  • Q3. Tell me about work
  • Ans. 

    I have experience working as a telecaller for a reputable company, handling inbound and outbound calls to assist customers with their inquiries and concerns.

    • Handled incoming calls from customers regarding product inquiries and complaints

    • Made outbound calls to follow up on leads and schedule appointments

    • Provided excellent customer service by addressing customer concerns and resolving issues efficiently

  • Answered by AI
  • Q4. Your graduation complete years
  • Q5. How much salary expected
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • Expecting a salary that is in line with industry standards for Telecallers

    • Open to negotiation based on additional benefits or opportunities for growth

    • Seeking a salary that reflects my qualifications and experience

    • Prefer a transparent discussion about salary expectations during the interview process

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I will give hord work in company

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Material used in mcb components
  • Ans. 

    MCB components are typically made of materials such as copper, silver, thermoplastics, and ceramics.

    • Copper is commonly used for conducting electricity in MCBs.

    • Silver is sometimes used as a contact material for better conductivity.

    • Thermoplastics like polyamide are used for insulation and housing of MCB components.

    • Ceramics are used for arc chutes to extinguish the arc when the MCB trips.

    • Other materials like steel, brass,...

  • Answered by AI
  • Q2. How many manpower you are handled
  • Q3. I replied them 200

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about your knowledge and strict to your answers.

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself?
  • Q2. Whre do u see urself in next 5 yrs?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Use good english.
Do some preparation.
Keep smile on ur face
Dont be scared

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About circuit breaker, transformer.
  • Q2. Single line diagrams, layout, substation calculation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please go through substation calculation and equipment.

I applied via Campus Placement and was interviewed before Apr 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is your key achievement ? Either your study or professional
  • Q2. What you think about company ?
  • Q3. Where you see yourself in company ?
  • Q4. Why we select you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic or hesitate or stress
Opportunities never ends

I applied via Company Website and was interviewed in Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 3 - HR 

Interview Preparation Tips

Interview preparation tips for other job seekers - Recently I find job , i have five year experience in optical fiber cables ltd
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About Salary Expectations
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Work experience?
  • Q2. Educational and work details details?
Round 2 - Technical 

(2 Questions)

  • Q1. Civil engineering related questions
  • Q2. Assignment for costing and Estimation
  • Ans. 

    Costing and estimation assignment for Senior Engineer position

    • Understand the scope of the project and gather all relevant information

    • Break down the project into smaller tasks and estimate the time and cost for each task

    • Consider factors such as materials, labor, equipment, and overhead costs

    • Use historical data or industry benchmarks to validate your estimates

    • Provide a detailed cost breakdown and justification for your e

  • Answered by AI
Round 3 - Aptitude Test 

Computer software skills

Round 4 - Assignment 

Estimation & costing related work

Round 5 - HR 

(2 Questions)

  • Q1. Documents check
  • Q2. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Need a proper knowledge about your profile and proper documentation for further process
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I appeared for an interview in Dec 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(6 Questions)

  • Q1. How do u configure switch?
  • Ans. 

    Switch configuration involves setting up VLANs, port security, QoS, and other settings to optimize network performance.

    • Access the switch's command line interface (CLI) using a console cable or remote access software

    • Configure VLANs to segment network traffic and improve security

    • Enable port security to prevent unauthorized access to the network

    • Set up Quality of Service (QoS) to prioritize network traffic and ensure criti...

  • Answered by AI
  • Q2. What is L2 and L3 Switch and it's differences
  • Ans. 

    L2 and L3 switches are network devices used for packet switching. L2 operates at the data link layer and L3 at the network layer.

    • L2 switch operates at the data link layer and forwards packets based on MAC addresses

    • L3 switch operates at the network layer and forwards packets based on IP addresses

    • L2 switch is used for LAN networks while L3 switch is used for both LAN and WAN networks

    • L2 switch is faster than L3 switch as ...

  • Answered by AI
  • Q3. What is MPLS, where it is used
  • Ans. 

    MPLS is a protocol used for efficient packet forwarding in a network. It is used in WANs and service provider networks.

    • MPLS stands for Multiprotocol Label Switching

    • It is used to improve the speed and efficiency of network traffic routing

    • MPLS uses labels to identify the path that packets should take through the network

    • It is commonly used in WANs and service provider networks to provide Quality of Service (QoS) and traff...

  • Answered by AI
  • Q4. Explain about VLANS and how do we create
  • Ans. 

    VLANs are virtual LANs that allow network administrators to group devices together based on their functions or departments.

    • VLANs are used to segment a network into smaller, more manageable groups.

    • They can be created using network switches or routers.

    • Each VLAN has its own broadcast domain and can be configured with its own security policies.

    • VLANs can be created based on different criteria such as department, location, o...

  • Answered by AI
  • Q5. Why do we get hired
  • Q6. What do u know about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Shoud have strong knowledge in networking fundamentals and Switching, knowledge in railway signaling

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What you done best practice in existing company?
  • Ans. 

    Implemented best practices in software development lifecycle, including code reviews and automated testing.

    • Introduced code reviews to ensure code quality and consistency

    • Implemented automated testing to catch bugs early in the development process

    • Utilized version control system effectively to track changes and collaborate with team members

  • Answered by AI
  • Q2. What you done best practice in previous years?

Hpl Electric & Power Interview FAQs

How many rounds are there in Hpl Electric & Power Telecaller interview?
Hpl Electric & Power interview process usually has 1 rounds. The most common rounds in the Hpl Electric & Power interview process are HR.

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Hpl Electric & Power Telecaller Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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