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HP India Level 2 Techincal Solutions Specialist Interview Questions and Answers
HP India Level 2 Techincal Solutions Specialist Interview Experiences
1 interview found
Level 2 Techincal Solutions Specialist Interview Questions & Answers
Sreedhar Pothuri
posted on 7 Jul 2017
I appeared for an interview in May 2017.
Interview Questionnaire
8 Questions
- Q1. Explain about the work experience?
- Ans.
I have over 5 years of experience in technical support roles, troubleshooting hardware and software issues.
Provided technical support to customers via phone, email, and in person
Troubleshot hardware and software issues to resolution
Installed and configured software and hardware for clients
Collaborated with cross-functional teams to resolve complex technical issues
- Q2. Previous company work profile?
- Q3. Expected Salary ?
- Ans.
My expected salary is negotiable and dependent on the overall compensation package offered.
My expected salary is based on my experience, skills, and the responsibilities of the role.
I am open to discussing the salary range during the interview process.
I am looking for a competitive salary that reflects my qualifications and contributions.
I am also interested in benefits, bonuses, and opportunities for growth within the
- Q4. Ready to relocate?
- Ans.
Yes, I am open to relocating for the right opportunity.
I am willing to relocate for the right job opportunity
I have experience moving for previous jobs
I am open to exploring new locations and cultures
- Q5. Time frame to Join?
- Ans.
The time frame to join is flexible and can be discussed during the interview process.
The time frame to join will depend on various factors such as notice period, relocation, and availability.
It is important to communicate your availability and any constraints you may have.
The company may have specific timelines or urgency for filling the position.
Examples: 'I am available to start immediately', 'I have a 30-day notice
- Q6. Technical experience?
- Q7. Hardware issue about the desktop computers?
- Ans.
Hardware issues with desktop computers
Common hardware issues include power supply failures, overheating, and hard drive failures
Troubleshooting hardware issues often involves checking connections, running diagnostic tests, and replacing faulty components
Examples of hardware issues include a computer not turning on, random shutdowns, and slow performance
- Q8. What troubleshooting we need follow when the computer is not responding and no boot
- Ans.
Troubleshooting steps for a computer not responding and not booting.
Check power supply and connections
Verify that the monitor is working
Check for any error messages or beeping sounds
Try booting in safe mode
Check hardware components such as RAM and hard drive
Reset BIOS settings
Perform a system restore or reinstall the operating system
Interview Preparation Tips
Experience: The company did not check my resume clearly and offered me the job
Tips: need to check the experience and offer the related job
Round: HR Interview
Experience: HR was asking my experience and work profile and asked about whether ready to relocate to location where the job is allocated, i said yes.
And the HR did not completely explained the Job description, just said as technical support and need help the front line technicians with the issues related to computers.
Did not informed that it is a customer care or related customer handling on call directly talking to the customer from US and Canada
Tips: HR need to explain the complete job description and take confirmation and particularly when the resume says does not have any experience of customer care on call process , like Voice process or BPO work profile
Round: Technical Interview
Experience: Technical round is Good no tips
Round: HR Interview
Experience: Did not offer re-locating compensation
Skills evaluated in this interview
Top trending discussions
Interview questions from similar companies
Anonymous
I applied via Campus Placement and was interviewed in Sep 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. In the written round, two coding questions came which were based on trees and were directly from InterViewBit. The questions were relatively simple.
- Q2. In the interview round there were three rounds, two technical and one HR round. In the first technical round, a design question( I was asked to implement a music player queue). Then was asked about project...
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Jun 2021. There were 4 interview rounds.
2 coding questions (1 DP + 1 Graph)
(1 Question)
- Q1. Leetcode easy, medium questions on tree, dp
(2 Questions)
- Q1. 1 coding question on string (hard).
- Q2. OS, DBMS, OOPs questions
(1 Question)
- Q1. Usual HR questions + 2 puzzles question
Interview Preparation Tips
Software Engineer Interview Questions & Answers
Samsung Research
Srikant Padala
posted on 2 Dec 2016
I applied via Campus Placement and was interviewed in Dec 2016. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic question on my inclination of work, and my family background.
Interview Preparation Tips
Experience: There was a np complete problem given. Brute force solution worked
Duration: 3 hours
Total Questions: 1
College Name: IIT Madras
I appeared for an interview in Jun 2016.
Interview Preparation Tips
Experience: We had to code in the given duration. The question was a simple dynamic programming one. But the catch was that we could test our solution only a given number of times.
Tips: Make sure you're strong in your coding basics and have enough self confidence.
Duration: 3 hours
Total Questions: 1
Round: Technical Interview
Experience: The tech round was basically on the resume. There were a few questions about the projects I had done.
Tips: Know about everything you've written in your resume. Don't write anything that you're not very sure of.
Round: HR Interview
Experience: Questions were about my work and achievements in college and future plans.
Tips: Talk freely and don't be nervous. Don't reveal any future study plans to the HR!
College Name: Nitk surathkal
I appeared for an interview in Aug 2017.
Interview Preparation Tips
Experience: 20 English questions
Rest of the 40 were quant.
There was a severe shortage of time in this test. English was a piece of cake but the rest of the questions were pretty time consuming.
Tips: Its better to finish those questions first which aren't time consuming.
Duration: 1 hour
Total Questions: 60
Round: Test
Experience: There was one three mark question and two five mark questions.
The three marker was either on linked list or array sorting.
The second question was based on dynamic programming.
The third question was on algorithms and number theory. Eg. My question was to find the units digit in a^b.
You could code in C,C++, Java or C#
Duration: 1 hour 10 minutes
Total Questions: 3
Round: Group Discussion
Experience: It wasn't exactly a group discussion. It was more of extempore. We were given ten minutes to note down points on the topic and each of us had to speak for two minutes. And then at the end there was a brief discussion on the arguments.
Tips: Don't start making philosophical arguments. You are expected to give technical arguments and reasons.
Don't contradict yourself ever. Make your stand on the topic clear and stick to it.
Don't cut off people in the middle. Hear them out.
It's not about who is speaking the most. It's about who is most effective.
Duration: 1 hour
College Name: IIT Madras
Interview Questionnaire
4 Questions
- Q1. Mtech Thesis-based
- Q2. Speech Recognition/ Signal Processing
- Q3. Introductory questions
- Q4. Don’t you think you should go for MBA than job after your graduation because it increases your salary package by leaps and bounds?
Interview Preparation Tips
Experience: Initial criterion for shortlisting is of CPI(>7).
Round: Test
Experience: There were two written tests: Technical and Aptitude. This year technical test was not organized due to some reasons. In technical for Bangalore Center questions were based on C language and data structures.
Duration: 60+60 minutes
Total Questions: 50+50
Round: Technical Interview
Experience: Panel of 1 person and lasted 10-15 minutes.
Round: HR Interview
Experience: Panel of 1 person and lasted for 10 minutes.
General Tips: • Improve your aptitude skills
• Try to solve puzzles ( Shakuntala Devi maths puzzles )
Skills: Speech Signal Processing , Image Processing , Statistical Signal Processing , Mathematical methods in Signal Processing
College Name: IIT- Kanpur
Interview Questionnaire
1 Question
- Q1. Which area would you concentrate on if you were the CEO of the company?
- Ans.
I would concentrate on improving the company's software development process.
Implementing agile methodologies
Investing in automation tools
Encouraging continuous learning and development
Fostering a culture of innovation
Interview Preparation Tips
Experience: One hour written test.
Objective questions related to C/C++/OS + 1 coding question .
Tips: Basic C/C++ reference material should be enough.
Revise basic OS, Networks, Data Structures and Algorithms.
Duration: 60 minutes
Round: Interview
Experience: Two Technical Interviews (20 minutes each)
Questions on your B.Tech project, M.Tech project, Favorite subject, Programming ability.
Discussion about the company, expectations from the company, future opportunities.
Too much emphasis on the work done by you before. They require every explanation in
detail.
If your B.Tech and M.Tech projects are in the field which company is looking forward for, it
is an added bonus.
Tips: Questions are mostly related to BTP as well as other work done in the Department.
Prepare a compendium of the topics expected to prop up during interview.
Revision of basic fundamentals of the field.
Short report of the B.Tech as well as M.Tech project.
Refer to placement sites for some tips.
General Tips: For non-core companies, only puzzle solving skills and accuracy are needed to be
sharpened. So practice standard interview puzzles available on net. Also revise of topics in
probability and permutation/combination.
College Name: IIT Madras
Interview Questionnaire
3 Questions
- Q1. About Projects
- Q2. About Research Work
- Q3. Straight forward questions relating to project experiences.
Interview Preparation Tips
Experience: CGPA-9.55
Round: Test
Experience: Basic C Programming and Algorithms questions
Tips: General C programming knowledge is required. Nothing specific for the test
Duration: 60 minutes
Round: Technical Interview
Experience: Subjects tested: Signal Processing, Speech Technology, and Machine Learning
General Tips: Mostly they looked for Research experience, Project works and a good knowledge of Speech
Technology, Signal processing and Machine Learning and maybe CGPA. They were looking for work related to Speech Technology, Signal processing and Machine Learning. I had my BTP and several projects related to these subjects.
Skills: Signal Processing, Speech Technology, Machine Learning
College Name: IIT Madras
Interview Questionnaire
3 Questions
- Q1. Elementary coding questions
- Q2. Wireless communication
- Q3. Puzzles-related questions
Interview Preparation Tips
Experience: There was an aptitude test on Day 4 and the interviews on day 5.
Round: HR Interview
Experience: In my HR interview I was offered the job and they elaborated on their packages and job description.
General Tips: Overall just doing the basic questions of ANSI C and solving elementary coding problems can take you through.
College Name: IIT KANPUR
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