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HomeLane Customer Service Executive Interview Questions and Answers

Updated 15 Jan 2023

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Customer Service Executive Interview Questions

user image Shubham Tiwari

posted on 15 Jan 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Dec 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Introducing about you.
3

One-on-one Round (1 Question)

  • Q1. How you can manage an anger customer if firm unable to fulfill the commitment
4

One-on-one Round (1 Question)

  • Q1. What you will do if cx asked for money compensation and cx issue is genuine.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Be honest.
2. Be loyal with company policy
3. Balance yourself between firm and cx.

HomeLane Interview FAQs

How many rounds are there in HomeLane Customer Service Executive interview?
HomeLane interview process usually has 4 rounds. The most common rounds in the HomeLane interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in HomeLane Customer Service Executive interview?

Some of the top questions asked at the HomeLane Customer Service Executive interview -

  1. How you can manage an anger customer if firm unable to fulfill the commitm...read more
  2. What you will do if cx asked for money compensation and cx issue is genui...read more

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HomeLane Customer Service Executive Salary
based on 4 salaries
₹3.5 L/yr - ₹5.2 L/yr
46% more than the average Customer Service Executive Salary in India
View more details

HomeLane Customer Service Executive Reviews and Ratings

based on 2 reviews

3.6/5

Rating in categories

2.6

Skill development

2.9

Work-Life balance

2.4

Salary & Benefits

2.7

Job Security

3.2

Company culture

1.4

Promotions/Appraisal

1.4

Work Satisfaction

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