Home Credit Finance Tele Collection Operator Interview Questions and Answers

How to handling customer?

Q1. How to work npa bucket
Ans. 
Working the NPA bucket involves effectively managing and recovering non-performing assets.
• Identify and prioritize non-performing assets

• Develop and implement strategies for recovery

• Monitor and track progress regularly

• Utilize legal and collection resources when necessary

• Maintain strong communication with borrowers

• Analyze root causes of non-performing assets and address them

• Collaborate with internal teams and external age...read more
Answered by AI
Add your answer

Q1. Self Introduction
Add your answer
Q2. Journey of Life
Ans. 
Life is a journey filled with ups and downs, challenges and opportunities, growth and self-discovery.
• Life is a series of experiences that shape who we are

• We encounter obstacles and setbacks that test our resilience

• There are moments of joy and success that make the journey worthwhile

• Self-reflection and personal growth are key components of the journey
Answered by AI
View 1 more answer

Q1. They are ask about Excel
Add your answer
Q2. Ask about PL recovery knowledge
Add your answer

Almost normal questions asking to me and sales & marketing oriented questions and language properly

Q1. 1. Shelf introduction 2. Who are referred this job 3. How to get in the work culture 4. Ask some muthoot finance benifits
Add your answer
Q2. Almost normal questions
Add your answer

Q1. Which is you current copany?
Add your answer
Q2. What is your current CTC?
Add your answer

Q1. Excel knowledge
Add your answer
Q2. Communication skills
Add your answer

Q1. Tell me about yourself?
Add your answer
Q2. What is excel?
Ans. 
Excel is a spreadsheet program developed by Microsoft for organizing, analyzing, and storing data.
• Excel is used for creating spreadsheets to organize data in rows and columns.

• It allows for mathematical calculations, data analysis, and visualization through charts and graphs.

• Excel can be used for budgeting, financial analysis, project management, and more.

• Functions and formulas in Excel help automate tasks and perform c...read more
Answered by AI
Add your answer
Q3. What is presentation?
Ans. 
Presentation is the act of delivering information to an audience in a structured and engaging manner.
• Presentation involves organizing content in a logical sequence

• It includes using visual aids such as slides or props to enhance understanding

• Effective presentations engage the audience through storytelling or interactive elements
Answered by AI
Add your answer
Q4. How would you contribute to this company?
Ans. 
I would contribute to this company by leveraging my extensive experience in strategic planning, team leadership, and business development.
• Developing and implementing strategic plans to drive growth and profitability

• Leading cross-functional teams to achieve company objectives

• Identifying new business opportunities and partnerships

• Improving operational efficiency and effectiveness

• Mentoring and developing talent within the
Answered by AI
Add your answer

Q1. Tell me about yourself?
Add your answer
Q2. What are your expectations from this company?
Ans. 
I expect a company that values innovation, fosters growth opportunities, and promotes a positive work culture.
• Opportunities for professional growth and development

• Support for innovative ideas and projects

• Positive work environment and culture

• Clear communication and transparency

• Competitive compensation and benefits
Answered by AI
Add your answer