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99 Home Credit Finance Jobs

Operator Tele Collection - North

0-5 years

₹ 1.8 - 2.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Operator Tele Collection - North

Home Credit Finance

posted 2mon ago

Job Description

The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who s monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received.
Job Responsibilities:
Calling to the customers to remind their due date of installment.
Reminder calls to delinquent customers who failed to make the EMI payment.
Explain the consequences to customer of not paying on time.
Provide the options of payment channels for making the payment.
Fix appointment for the field collections team if customer asks for collecting payment from home.
Follow up with the customers till the payment is received.
Ensure that all details of the calls update on collections is updated on the system as per the process.
Desired Profile:
12 th Pass
Preferably 6 months of relative experience.
Clear communication with good convincing skills
Should have basic computer knowledge.
Typing speed of at least 15 words per minute
Willing to work in shift.

Employment Type: Full Time, Permanent

Read full job description

Home Credit Finance Interview Questions & Tips

Prepare for Home Credit Finance Tele Collection Operator roles with real interview advice

Top Home Credit Finance Tele Collection Operator Interview Questions

Q1. What are the responsibilities of bill collectors?
Q2. What bill collectors can’t do while calling customers for debt collection?
Q3. What are the skills required to be a bill collector?
View all 12 questions

What people at Home Credit Finance are saying

3.6
 Rating based on 15 Tele Collection Operator reviews

Likes

Environment is good

  • Salary - Excellent
  • +4 more
Dislikes

Food is not good

Read 15 Tele Collection Operator reviews

Tele Collection Operator salary at Home Credit Finance

reported by 37 employees
₹1.6 L/yr - ₹3 L/yr
At par with the average Tele Collection Operator Salary in India
View more details

What Home Credit Finance employees are saying about work life

based on 4.3k employees
56%
42%
44%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Home Credit Finance Benefits

Job Training
Soft Skill Training
Cafeteria
Health Insurance
Work From Home
Education Assistance +6 more
View more benefits

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Home Credit Finance New Delhi Office Locations

View all
New Delhi Office
Vishal Enclave, B2,, B - 31, Vishal Cinema Rd, Block D, Vishal Enclave, Tagore Garden Extension, New Delhi, Delhi New Delhi
110027
new delhi Office
1/4, Double Storey, Moti Nagar Market, New Delhi new delhi
110015

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