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Engaged Employer

Home Credit Finance

Compare

4.1

based on 4.2k Reviews

65 Home Credit Finance Jobs

Operator Tele Collection - North

HOME CREDIT INDIA FINANCE PRIVATE LIMITED

4.1

based on 4.2k Reviews

0-5 years

₹ 1.8 - 2.5L/yr (AmbitionBox estimate)

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Operator Tele Collection - North

Home Credit Finance

posted 12d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Field Work Collections Team Handling Banking Collection Team Leading

+ 8 more

Job Description

The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who s monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received.

Job Responsibilities:

Calling to the customers to remind their due date of installment.

Reminder calls to delinquent customers who failed to make the EMI payment.

Explain the consequences to customer of not paying on time.

Provide the options of payment channels for making the payment.

Fix appointment for the field collections team if customer asks for collecting payment from home.

Follow up with the customers till the payment is received.

Ensure that all details of the calls update on collections is updated on the system as per the process.

Desired Profile:

12 th Pass

Preferably 6 months of relative experience.

Clear communication with good convincing skills

Should have basic computer knowledge.

Typing speed of at least 15 words per minute

Willing to work in shift.

Employment Type: Full Time, Permanent

Read full job description

Home Credit Finance Interview Questions & Tips

Prepare for Home Credit Finance Tele Collection Operator roles with real interview advice

What people at Home Credit Finance are saying

3.7

Rating based on 15 Tele Collection Operator reviews

Anonymous · Risk Management & Compliance in Bangalore / Bengaluru

Likes

Environment is good

Salary - Excellent

+4 more

Dislikes

Food is not good

Read 15 Tele Collection Operator reviews

Tele Collection Operator salary at Home Credit Finance

reported by 35 employees

₹1.6 L/yr - ₹3 L/yr

At par with the average Tele Collection Operator Salary in India

View more details

What Home Credit Finance employees are saying about work life

based on 4.2k employees

56%

43%

44%

99%

Flexible timing

Monday to Saturday

Within city

Day Shift

View more insights

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Home Credit Finance New Delhi Office Locations

View all

New Delhi (3) Pune (2) Kolkata (1) Bangalore / Bengaluru (1)

New Delhi Office

Vishal Enclave, B2,, B - 31, Vishal Cinema Rd, Block D, Vishal Enclave, Tagore Garden Extension, New Delhi, Delhi New Delhi
110027

new delhi Office

1/4, Double Storey, Moti Nagar Market, New Delhi new delhi
110015