Home Credit Finance Recovery Officer Interview Questions and Answers

Q1. Calling in hr department in the interview
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Q2. Additional quickly in the interview
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Q1. Called fohr team in the interview addition test
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Q1. About collection update
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Bad debts recovery details

Level of knowledge and skill?

Im discus the all cases to our manger and executive

I will study to all bucket cases

Q1. What is technical issue about our company
Ans. 
One technical issue about our company is the frequent server downtime.
• Frequent server downtime affects the availability and reliability of our services.

• This issue can lead to customer dissatisfaction and loss of business.

• Identifying the root cause of the server downtime and implementing measures to prevent it is crucial.

• Examples of possible causes include hardware failures, software bugs, or inadequate server capacity.

• ...read more
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Q1. How many years of experience..
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Q2. Is it field visit or telephonic collection
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Q3. How you determine default customer?
Ans. 
Default customers are determined based on their payment history and current status.
• Default customers are those who have failed to make payments on time.

• Their payment history and current status are analyzed to determine if they are default customers.

• Factors such as missed payments, late payments, and outstanding balances are taken into consideration.

• Credit reports and credit scores are also used to determine if a custom...read more
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Q1. Tell me something about your self
Ans. 
I am a dedicated and detail-oriented professional with a strong background in collections and recovery.
• I have X years of experience in the collections and recovery field

• I am skilled in negotiating payment arrangements with delinquent customers

• I have a proven track record of meeting collection targets and reducing bad debt

• I am proficient in using collection software and tools to track accounts and payments
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Q2. My name is Safikul Islam
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Q3. Where are you from ....???
Ans. 
I am from a small town in the Midwest called Springfield.
• I grew up in a close-knit community where everyone knew each other.

• Springfield is known for its annual corn festival, which attracts visitors from neighboring towns.

• Despite its small size, Springfield has a strong sense of community and pride.
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Q4. I am Coming Basirhat
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