HMM Company Senior Customer Service Executive Interview Questions and Answers

Q1. Basic things about your previous work experience
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Q2. Payments domestic international kyc
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Q1. Previous work experience
Ans. 
I have over 5 years of experience in customer service roles, including handling escalated customer issues and managing a team.
• Managed a team of customer service representatives to ensure high levels of customer satisfaction

• Handled escalated customer issues and resolved them in a timely and efficient manner

• Implemented new customer service strategies to improve overall customer experience

• Utilized CRM software to track cu...read more
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Q1. Why you left your previous organisation
Ans. 
Seeking new challenges and growth opportunities in a larger organization.
• Desire for career advancement

• Opportunity for professional development

• Seeking a more challenging role

• Company restructuring or downsizing

• Relocation to a new area
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Q2. What is billing
Ans. 
Billing is the process of generating invoices for goods or services provided to customers.
• Billing involves calculating the cost of goods or services provided

• Invoices are typically sent to customers for payment

• Billing may also involve tracking payments and managing accounts receivable
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Good amazon details

Q1. Amazon service is good
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Q2. Amazon is write
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Q3. Amazon service kaise kare
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Q4. Amazon service kya kya hota hai
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Q5. Amazon mai kya hai
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Company give a assignment which i have clear

Q1. HR ask simply question about condidate
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Q2. Like How many year's you have experience of costumer service executive
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Q3. Tell me about your previous organization
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Q4. Tell me about yourself
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Q5. Are you interested in this role
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Q1. Self introduction, your previous experience and why did you left the previous organization
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Q1. Technical questions on basic computers and some questions on customer services
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Q1. Tell us about yourself, yesterday day schedule
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Fill in the blanks,speaking and listening ability

Q1. Tell me about yourself,past experience
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Q1. Tell me about yourself
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Q2. Work experience
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Q1. Tell us about yourself
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Q1. Why did you left your previous organization.
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