Hitachi Payment Services ATM Coordinator Interview Questions and Answers

Q1. What's your overall experience?
Add your answer
Q2. What are the job roles you have hired so far?
Add your answer

Q1. Onky check my performance
Add your answer

Q1. Do you have experience in sales
Ans. 
Yes, I have 5 years of experience in sales, including managing a team and exceeding sales targets.
• 5 years of experience in sales

• Managed a team

• Exceeded sales targets
Answered by AI
Add your answer

Q1. Ask for past performance and growth
Add your answer

A basic aptitude test that focuses on pattern recognition, arithmetic calculations and English

Related to scheduling and team handling along with English

Q1. Tell me about yourself
Add your answer
Q2. Why did you leave previous organisation
Add your answer
Q3. How many people have you handled
Add your answer
Q4. What were your KPIs and how did you maintain them
Add your answer
Q5. Current and expected CTC
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. What were the KPIs
Ans. 
Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.
• KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)

• Examples of KPIs for a Team Lead may include team productivity, customer satisfaction, employee engagement, and project deadlines met

• Regularly tracking and analyzing KPIs can help identify areas for improv
Answered by AI
Add your answer
Q3. How did you manage the CSAT
Add your answer
Q4. What tools did you use
Ans. 
I have used a variety of tools including project management software, communication platforms, and data analysis tools.
• Project management software (e.g. Jira, Trello)

• Communication platforms (e.g. Slack, Microsoft Teams)

• Data analysis tools (e.g. Excel, Tableau)
Answered by AI
Add your answer
Q5. How do you make your gameplan
Ans. 
I make my gameplan by analyzing the project requirements, setting goals, assigning tasks, and creating a timeline.
• Understand the project requirements and goals

• Break down the tasks into smaller manageable chunks

• Assign tasks to team members based on their strengths and expertise

• Create a timeline with deadlines for each task

• Regularly review and adjust the gameplan as needed
Answered by AI
Add your answer
Q6. What was the csat target and how did you achieve
Ans. 
CSAT target was 90% and was achieved through regular monitoring, feedback collection, and team training.
• Set a clear CSAT target of 90% for the team

• Regularly monitored customer satisfaction scores and feedback

• Collected feedback from customers to identify areas of improvement

• Provided training to team members based on feedback and data analysis

• Implemented process improvements to address common customer issues

• Recognized an...read more
Answered by AI
Add your answer
Q7. If gameplan failed what did you do
Add your answer
Q8. When you started helping new joined supervisors, how did you teach and how did you manage with your work
Add your answer

Q1. Goden rules of accounts, types of interest?
Ans. 
Golden rules of accounts include debit the receiver, credit the giver, and debit what comes in, credit what goes out. Types of interest include simple and compound interest.
• Golden rules of accounts are basic principles of accounting that guide the recording of financial transactions.

• Debit the receiver means that when a business receives something, it records it as a debit entry.

• Credit the giver means that when a busine...read more
Answered by AI
Add your answer
Q2. Real account, nominal account and personal account. simple and compound interest
Add your answer
Q3. Golden rules of accounts
Ans. 
Golden rules of accounts are basic principles that guide the preparation and presentation of financial statements.
• Maintain accuracy and completeness of financial records

• Ensure consistency in accounting policies and methods

• Separate personal and business transactions

• Record all transactions in a timely manner

• Maintain proper documentation and records

• Ensure compliance with accounting standards and regulations
Answered by AI
Add your answer

Aptitude test has mathematics questions

Q1. How you will help the underperforming agent?
Ans. 
I will provide additional training, support, and guidance to help the underperforming agent improve their skills and performance.
• Offer one-on-one coaching sessions to identify areas of improvement

• Provide additional resources and tools to help the agent succeed

• Set clear goals and expectations for improvement

• Monitor progress and provide regular feedback

• Encourage open communication and address any concerns or challenges t
Answered by AI
Add your answer
Q2. Why you want to become a team lead
Ans. 
I want to become a team lead to mentor and guide my team towards success.
• Opportunity to mentor and guide team members

• Desire to lead and inspire others

• Ability to make strategic decisions for team success
Answered by AI
Add your answer

Initial introduction and roles and responsibilities in the current organization. In depth on javascript and reactjs followed by coding test.

Introduction with same questions on roles and responsibilities. Coding test . Expecting typescript is same as JAVA by the interviewer.

Q1. This round is sensible with director. Asked couple of questions by giving scenarios on team handling. Salary expectation. They were ok with the salary expected, but at last i got the feedback saying they a...read more
Add your answer
Q2. 1. Javascript questions available in the internet 2. React js 3. Algorithms 4. Team handling(if you have any)
Add your answer