Hexad Infosoft Technical Architect Interview Questions and Answers

I approach the customer with empathy, active listening, and a problem-solving mindset.

• Listen actively to understand the customer's problem

• Show empathy and understanding towards the customer's concerns

• Ask clarifying questions to gather more information

• Offer potential solutions or workarounds

• Collaborate with the customer to find the best resolution

• Follow up to ensure the problem is fully resolved