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Henry Harvin Education
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Up selling is the practice of encouraging customers to purchase a higher-end product or additional items in order to increase the sale value.
Suggesting a more expensive version of the product the customer is interested in
Offering complementary products or services to go along with the main purchase
Highlighting the benefits of upgrading to a premium package
Providing bundle deals or discounts for purchasing multiple item
Cross selling is the practice of selling additional products or services to existing customers.
Cross selling involves offering related or complementary products to customers who have already made a purchase.
It helps increase revenue and customer loyalty by providing a more comprehensive solution to the customer's needs.
For example, a customer who buys a laptop may be cross sold accessories like a laptop bag, mouse, or
Top trending discussions
posted on 25 Apr 2024
I applied via Campus Placement and was interviewed before Apr 2023. There was 1 interview round.
posted on 29 Oct 2023
I applied via LinkedIn and was interviewed in Sep 2023. There were 3 interview rounds.
Talk to me like, I'm a customer. Mock sales call. Sell me this course.
posted on 25 Nov 2021
I applied via Campus Placement and was interviewed in Oct 2021. There was 1 interview round.
posted on 7 Jan 2023
I applied via Campus Placement and was interviewed in Dec 2022. There were 2 interview rounds.
Was easy to get through, easy topics were given.
posted on 14 May 2024
10 Aptitude questions - level easy - moderate
Easy GD in group of 10
I applied via Company Website and was interviewed in Aug 2023. There was 1 interview round.
Marketing is the process of promoting and selling products or services to customers.
Marketing involves identifying customer needs and wants.
It includes creating and communicating value propositions.
Marketing strategies can include advertising, public relations, and sales promotions.
Market research helps in understanding customer preferences and market trends.
Examples of marketing activities include social media campaig
4P refers to the marketing mix elements: product, price, place, and promotion. Different types of channel distribution include direct, indirect, and multichannel.
Product: refers to the goods or services being sold
Price: refers to the cost of the product
Place: refers to the location or channel through which the product is sold
Promotion: refers to the marketing activities used to promote the product
Different types of cha...
Advertising is a mass communication tool that reaches a large audience, while personal selling involves direct interaction with individual customers.
Advertising is non-personal, impersonal, and one-way communication.
Personal selling is a face-to-face interaction between the salesperson and the customer.
Advertising is used to create awareness, generate interest, and build brand image.
Personal selling focuses on building...
Customer satisfaction is the measure of how happy and content customers are with a product or service.
Customer satisfaction is achieved when customers' expectations are met or exceeded.
It is important to understand and meet the needs and preferences of customers.
Feedback and reviews from customers play a crucial role in assessing customer satisfaction.
Customer satisfaction leads to customer loyalty and repeat business.
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I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.
posted on 28 Mar 2023
I applied via Naukri.com and was interviewed in Feb 2023. There was 1 interview round.
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