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Henkel Adhesives Technologies Customer Service Representative Interview Questions and Answers

Updated 13 Dec 2024

Henkel Adhesives Technologies Customer Service Representative Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basics maths execel percentage

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Current location, reason for switching, current CTC, expectations, notice period
Round 3 - Technical 

(1 Question)

  • Q1. Current work details, challenges and how to overcome,

Interview Preparation Tips

Interview preparation tips for other job seekers - Give details about your current work and how you will contribute to your organization if selected.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Explain with previous experience

Round 3 - One-on-one 

(1 Question)

  • Q1. Regarding previous experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your Experience ?
  • Ans. 

    I have 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing support.

    • 5 years of experience in customer service roles

    • Handled inquiries, resolved complaints, and provided support

    • Proficient in using CRM systems and communication tools

  • Answered by AI
  • Q2. How do you find this job ?
  • Ans. 

    I find this job challenging and rewarding, as it allows me to help customers and solve their problems.

    • I enjoy interacting with customers and providing excellent service

    • I am skilled at resolving customer complaints and issues

    • I am motivated by the opportunity to make a positive impact on customers' experiences

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work

I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Ask about previous company and resin knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your technical ready and be prepare for previous company experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. I am fresher but very honest towards work
  • Q2. Hard work and team work
  • Q3. Honesty and confidence
  • Q4. Loyalty towards work

Interview Preparation Tips

Interview preparation tips for other job seekers - To work in a challenge environment that would utilise me over all abilities knowledge skills in taking up responsibilities entrusted to me by the management and also which will help my carrier growth in prosperous manner.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Types of pumps , reactors and types of reactions handled
  • Ans. 

    Various types of pumps, reactors, and reactions are handled in the role of Senior Executive.

    • Types of pumps include centrifugal pumps, positive displacement pumps, and diaphragm pumps.

    • Reactors can be batch reactors, continuous stirred tank reactors, or plug flow reactors.

    • Types of reactions handled may include oxidation, reduction, hydrolysis, and polymerization.

    • Examples: Centrifugal pump, batch reactor, oxidation reacti

  • Answered by AI
  • Q2. Reaction processes
Round 2 - Technical 

(2 Questions)

  • Q1. Questions on DSC system
  • Q2. Batch process and continuous process

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are an experienced person just be with you past company's working process and prepare basic technical knowledge about column, pumps reactors, exchangers
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - Aptitude Test 

Reasoning, grammar, math's and comprehensive

Round 2 - HR 

(1 Question)

  • Q1. Education and past experience views
  • Ans. 

    Education and past experience are crucial factors in determining a candidate's suitability for a Senior Executive role.

    • Education should be relevant to the industry and position

    • Past experience should demonstrate leadership, strategic thinking, and problem-solving skills

    • Advanced degrees or certifications can be beneficial

    • Success in previous roles should be highlighted

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. About yours filed which you have being applied.

I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Regarding your last job and what new advance technology you will use there.
  • Q2. What about your thoughts in your process in plant or project
Round 3 - Technical 

(1 Question)

  • Q1. Regarding in which palnt you have applied

Interview Preparation Tips

Interview preparation tips for other job seekers - Best plateform for your starting of career in each business
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Interview based on your previous experience and some technical questions related to your field.
  • Q2. What is your previous experience, which field you worked this type of questions
Round 3 - Behavioral 

(2 Questions)

  • Q1. Work permit and safety
  • Q2. After interview if you are selected than salery discuss with HR

Henkel Adhesives Technologies Interview FAQs

How many rounds are there in Henkel Adhesives Technologies Customer Service Representative interview?
Henkel Adhesives Technologies interview process usually has 1 rounds. The most common rounds in the Henkel Adhesives Technologies interview process are Aptitude Test.

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Henkel Adhesives Technologies Customer Service Representative Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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