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Henkel Adhesives Technologies Customer Service Executive Interview Questions and Answers
Henkel Adhesives Technologies Customer Service Executive Interview Experiences
1 interview found
I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. What is Supply chain
- Ans.
Supply chain is the network of individuals, organizations, resources, activities, and technology involved in the creation and sale of a product.
Supply chain involves the flow of goods, services, information, and finances from the initial supplier to the end customer.
It includes processes such as sourcing, production, distribution, and delivery.
Efficient supply chain management can lead to cost savings, improved custome...
- Q2. What do u understand by order management
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Customer Service Executive Interview Questions & Answers
Kansai Nerolac Paints
Anonymous
posted on 31 Oct 2022
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.
(1 Question)
- Q1. Current location, reason for switching, current CTC, expectations, notice period
(1 Question)
- Q1. Current work details, challenges and how to overcome,
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Kansai Nerolac Paints
Anonymous
posted on 2 Jul 2024
Selected
I applied via Referral and was interviewed before Jul 2023. There was 1 interview round.
(2 Questions)
- Q1. What is your Experience ?
- Ans.
I have 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing support.
5 years of experience in customer service roles
Handled inquiries, resolved complaints, and provided support
Proficient in using CRM systems and communication tools
- Q2. How do you find this job ?
- Ans.
I find this job challenging and rewarding, as it allows me to help customers and solve their problems.
I enjoy interacting with customers and providing excellent service
I am skilled at resolving customer complaints and issues
I am motivated by the opportunity to make a positive impact on customers' experiences
Interview Preparation Tips
I applied via Company Website and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. Your capabilities, work experience
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I applied via LinkedIn and was interviewed in Jun 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Technical questions regarding column operation,control valve operation
- Q2. Agitator scale up criteria
- Ans.
Agitator scale up criteria involves factors like power input, mixing time, impeller diameter, and fluid properties.
Power input should be proportional to the cube of the impeller diameter
Mixing time should be adjusted to ensure proper mixing without over-shearing the fluid
Fluid properties such as viscosity and density should be considered when scaling up
Pilot testing can help determine the appropriate scale up criteria
E...
- Q3. Hydraulic s
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If you have not idea about any answer simply admit.
Be prepared with your current job role and achievement details
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 4 interview rounds.
About family backgrounds and why are you interested for this company
(1 Question)
- Q1. All about technical knowledge and problem solving and safety
(1 Question)
- Q1. Salary discussion and notice period
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Senior Executive Interview Questions & Answers
Kansai Nerolac Paints
Anonymous
posted on 22 Aug 2023
Explain with previous experience
(1 Question)
- Q1. Regarding previous experience
I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 2 interview rounds.
(1 Question)
- Q1. Ask about previous company and resin knowledge
Interview Preparation Tips
Chem Tech
Selected
I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Types of pumps , reactors and types of reactions handled
- Ans.
Various types of pumps, reactors, and reactions are handled in the role of Senior Executive.
Types of pumps include centrifugal pumps, positive displacement pumps, and diaphragm pumps.
Reactors can be batch reactors, continuous stirred tank reactors, or plug flow reactors.
Types of reactions handled may include oxidation, reduction, hydrolysis, and polymerization.
Examples: Centrifugal pump, batch reactor, oxidation reacti
- Q2. Reaction processes
(2 Questions)
- Q1. Questions on DSC system
- Q2. Batch process and continuous process
Interview Preparation Tips
Selected
I appeared for an interview before Jan 2024.
Reasoning, grammar, math's and comprehensive
(1 Question)
- Q1. Education and past experience views
- Ans.
Education and past experience are crucial factors in determining a candidate's suitability for a Senior Executive role.
Education should be relevant to the industry and position
Past experience should demonstrate leadership, strategic thinking, and problem-solving skills
Advanced degrees or certifications can be beneficial
Success in previous roles should be highlighted
(1 Question)
- Q1. About yours filed which you have being applied.
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Henkel Adhesives Technologies Customer Service Executive Interview Process
based on 1 interview
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