Henkel Adhesives Technologies Customer Service Executive Interview Questions and Answers

Q1. What is your Experience ?
Ans. 
I have 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing support.
• 5 years of experience in customer service roles

• Handled inquiries, resolved complaints, and provided support

• Proficient in using CRM systems and communication tools
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Q2. How do you find this job ?
Ans. 
I find this job challenging and rewarding, as it allows me to help customers and solve their problems.
• I enjoy interacting with customers and providing excellent service

• I am skilled at resolving customer complaints and issues

• I am motivated by the opportunity to make a positive impact on customers' experiences
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Q1. I am fresher but very honest towards work
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Q2. Hard work and team work
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Q3. Honesty and confidence
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Q4. Loyalty towards work
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Q1. Types of pumps , reactors and types of reactions handled
Ans. 
Various types of pumps, reactors, and reactions are handled in the role of Senior Executive.
• Types of pumps include centrifugal pumps, positive displacement pumps, and diaphragm pumps.

• Reactors can be batch reactors, continuous stirred tank reactors, or plug flow reactors.

• Types of reactions handled may include oxidation, reduction, hydrolysis, and polymerization.

• Examples: Centrifugal pump, batch reactor, oxidation reacti
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Q2. Reaction processes
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Q1. Questions on DSC system
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Q2. Batch process and continuous process
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Reasoning, grammar, math's and comprehensive

Q1. Education and past experience views
Ans. 
Education and past experience are crucial factors in determining a candidate's suitability for a Senior Executive role.
• Education should be relevant to the industry and position

• Past experience should demonstrate leadership, strategic thinking, and problem-solving skills

• Advanced degrees or certifications can be beneficial

• Success in previous roles should be highlighted
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Q1. About yours filed which you have being applied.
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Q1. Qualifications and past experience
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Q1. Basic engineering questions
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Q1. Personal Background, reason for change
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Q1. Regarding your last job and what new advance technology you will use there.
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Q2. What about your thoughts in your process in plant or project
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Q1. Regarding in which palnt you have applied
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Q1. Interview based on your previous experience and some technical questions related to your field.
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Q2. What is your previous experience, which field you worked this type of questions
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Q1. Work permit and safety
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Q2. After interview if you are selected than salery discuss with HR
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Question about sqft where the material use and how much material use

Q1. Question about calculate the sqft.
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Q2. Question about the job role
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