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Helpshift Interview Questions, Process, and Tips

Updated 14 Oct 2024

Top Helpshift Interview Questions and Answers

View all 10 questions

Helpshift Interview Experiences

Popular Designations

8 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Current job details
  • Q2. And explain about Helpshift culture
  • Ans. 

    Helpshift culture is focused on collaboration, innovation, and customer success.

    • Collaboration is encouraged through cross-functional teams and open communication channels.

    • Innovation is fostered through hackathons, idea sharing, and experimentation.

    • Customer success is a top priority, with a focus on delivering exceptional support and solutions.

    • The company values diversity, inclusion, and work-life balance.

    • Employees are ...

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. General accounts questions
  • Q2. Question on case base
  • Q3. Bad debts provision
Round 4 - Technical 

(1 Question)

  • Q1. International accounting standards questions
Round 5 - Assignment 

Assignment on Revenue recognised

Round 6 - Technical 

(3 Questions)

  • Q1. Interview by parant company manager
  • Q2. Question about general accounting work
  • Q3. Discussed about work load
Round 7 - HR 

(2 Questions)

  • Q1. Some questions about job history
  • Q2. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Very smooth interview process and very well coordination by HR coordinator

Accounts Receivable Interview Questions asked at other Companies

Q1. Golden rule and types of accounts
View answer (1)

Software Developer Interview Questions & Answers

user image pratiksha kulkarni

posted on 16 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Lot of SQL and python questions

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray SumGiven an array of numbers, find the maximum sum of any contiguous subarray of the array. For example, given the array [34, -50, 42, 14, -5, 86], the maximum sum would be 137, since we would take elements 42, 14, -5, and ... read more
View answer (39)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. 3 rounds 1) DSA medium-level questions 2) low level design + implementation 3) Managerial round
  • Q2. Cant share signed NDA
  • Ans. 

    Unable to answer due to signed NDA

    • I am unable to answer this question due to a signed NDA

    • Unfortunately, I cannot disclose any information covered by the NDA

    • Respecting the confidentiality agreement, I must refrain from sharing details

  • Answered by AI

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (169)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. General discussion regarding work experience and projects.
Round 3 - Coding Test 

DSA questions of medium level.

Round 4 - One-on-one 

(1 Question)

  • Q1. System design and general knowledge of tech stack.
Round 5 - HR 

(1 Question)

  • Q1. Interests, hobbies and more.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare DSA and system design well and you should be good to go.

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (169)

Helpshift interview questions for popular designations

 Software Engineer

 (3)

 Software Developer

 (2)

 Accounts Receivable

 (1)

 Front end Developer

 (1)

 React Developer

 (1)

Software Developer Interview Questions & Answers

user image ankit katewa

posted on 14 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Find duplicate in an array
  • Ans. 

    Use a hash set to find duplicates in an array of strings.

    • Create a hash set to store unique elements.

    • Iterate through the array and check if the element is already in the hash set.

    • If it is, then it is a duplicate. If not, add it to the hash set.

  • Answered by AI
  • Q2. Split a string without using any library
  • Ans. 

    Split a string without using any library into an array of strings

    • Iterate through the characters of the string and split based on a delimiter

    • Use a loop to find the delimiter and create a new substring

    • Store each substring in an array

  • Answered by AI

Skills evaluated in this interview

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray SumGiven an array of numbers, find the maximum sum of any contiguous subarray of the array. For example, given the array [34, -50, 42, 14, -5, 86], the maximum sum would be 137, since we would take elements 42, 14, -5, and ... read more
View answer (39)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Coding Test 

Test was conducted on Interviewbit 4 DSA questions, 10 MCQs

Round 2 - Technical 

(1 Question)

  • Q1. Past project discussions and DSA
Round 3 - HR 

(1 Question)

  • Q1. Culture fit kind of round

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (169)

Jobs at Helpshift

View all

I applied via Job Portal and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Explain event mechanism in JavaScript
  • Ans. 

    Event mechanism in JavaScript allows elements to trigger actions based on user interaction or system events.

    • Events are actions or occurrences that happen in the browser, such as a user clicking a button or the page finishing loading.

    • Event listeners are functions that are triggered when an event occurs on a specific element.

    • Events can be attached to elements using the addEventListener() method.

    • Events can also be trigger...

  • Answered by AI
  • Q2. What's the difference between event bubbling and capturing?
  • Ans. 

    Event bubbling and capturing are two ways of propagating events in the DOM tree.

    • Event capturing is the process of triggering the outermost element's event first and then moving towards the innermost element.

    • Event bubbling is the process of triggering the innermost element's event first and then moving towards the outermost element.

    • Event capturing is rarely used in practice, while event bubbling is the default behavior ...

  • Answered by AI
  • Q3. Explain async and defer attribute
  • Ans. 

    async and defer are attributes used in script tags to control the loading and execution of scripts.

    • async attribute loads the script asynchronously without blocking the HTML parsing

    • defer attribute loads the script after the HTML parsing is complete

    • async scripts may execute in any order while defer scripts execute in the order they appear in the HTML

    • async is useful for non-critical scripts while defer is useful for scrip

  • Answered by AI
  • Q4. Explain how browser work
  • Ans. 

    Browsers render HTML, CSS, and JavaScript to display web pages.

    • Browser sends a request to the server for a web page

    • Server sends back HTML, CSS, and JavaScript files

    • Browser parses HTML to create the Document Object Model (DOM)

    • Browser applies CSS to the DOM to create the Render Object Model (ROM)

    • JavaScript is executed and can modify the DOM and ROM

    • Browser displays the final web page

  • Answered by AI
  • Q5. How browser parse the content on the screen?
  • Ans. 

    Browsers parse HTML, CSS, and JavaScript to render content on the screen.

    • Browsers read HTML from top to bottom and left to right.

    • They construct the Document Object Model (DOM) tree based on the HTML structure.

    • CSS is then applied to the DOM tree to style the content.

    • JavaScript is executed to add interactivity and manipulate the DOM.

    • Finally, the browser renders the content on the screen.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the basic of javascript and their working. And do learn about browser.

Skills evaluated in this interview

Front end Developer Interview Questions asked at other Companies

Q1. Non-Decreasing ArrayYou have been given an integer array/list 'ARR' of size 'N'. Write a solution to check if it could become non-decreasing by modifying at most 1 element. We define an array as non-decreasing, if ARR[i] <= ARR[i + 1] ho... read more
View answer (6)

React Developer Interview Questions & Answers

user image CodingNinjas

posted on 18 Oct 2021

I was interviewed in Feb 2021.

Round 1 - Face to Face 

(1 Question)

Round duration - 60 Minutes
Round difficulty - Easy

This interview was pure technical interview but basics. 

  • Q1. Technical Questions

    Was asked about the java concepts like inheritance, recursion. 

    Then asked to write a few DBMS queries. 

    why did I choose a particular technology for the project and how would I ...

Round 2 - Face to Face 

(1 Question)

Round duration - 60 Minutes
Round difficulty - Easy

 interview was technical + preference based. We had to select a preference from frontend, backend or qa. I chose frontend. 

  • Q1. Web Based Questions

    Which libraries you have used with React? 

    What is status code 404, 200,etc? 

    What should a web developer know to build a website like html, css, js?

    What should be the main focus...

Interview Preparation Tips

Professional and academic backgroundI applied for the job as React developer in PuneEligibility criteriaNo criteriaHelpshift interview preparation:Topics to prepare for the interview - DSA, Advance JS concepts, Web concepts, Networking, Databases, AlgorithmsTime required to prepare for the interview - 3 MonthsInterview preparation tips for other job seekers

Tip 1 : Get ready with the content that you are gonna refer beforehand. It'll be easier when you have all the things in one place to study.
Tip 2 : Never lie on your resume. Be ready with answers to common questions that you think might be asked in the interview.

Application resume tips for other job seekers

Tip 1 : Never lie on the resume
Tip 2 : Make resume striking. There should be something that catches the eye of the recruiter.
Tip 3 : You should be able to talk for atleast 30sec on any topic mentioned on your resume

Final outcome of the interviewSelected

Skills evaluated in this interview

React Developer Interview Questions asked at other Companies

Q1. Covid VaccinationWe are suffering from the Second wave of Covid-19. The Government is trying to increase its vaccination drives. Ninja wants to help the Government to plan an effective method to help increase vaccination following safety me... read more
View answer (3)

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Unstop and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

First round was Aptitude + with some excel questions

Round 2 - HR 

(4 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me about the CRM
  • Ans. 

    CRM stands for Customer Relationship Management, a software used to manage interactions with customers and potential customers.

    • CRM helps businesses track customer interactions and manage customer data.

    • It can be used to streamline sales processes, improve customer service, and increase customer satisfaction.

    • Examples of popular CRM software include Salesforce, HubSpot, and Zoho CRM.

  • Answered by AI
  • Q3. Do u have any prior knowledge of sales
  • Q4. Do u have knowledge regarding excel

SDE-2 Interview Questions & Answers

HALODOC user image Anonymous

posted on 22 Jun 2022

I applied via Referral and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Domain specific interview(Android) - Took 1.10 hrs - They asked why and how in most of the questions
  • Q2. Android architecture like service, activity, most of the topics covered in 1 hrs interview
  • Q3. Jetpack AAC, like work manager, LiveData vs MutableLiveData
Round 2 - Technical 

(3 Questions)

  • Q1. DSPS round - Asked data structure and concepts and then - Ask 2 or 3 data structures and algorithm problems - Give you 15/20 min each It was asked me string manipulations & tree.
  • Q2. Two string manipulation with hashing technique
  • Ans. 

    Hashing technique can be used for efficient string manipulation operations.

    • Hashing can be used for string comparison, substring search, and pattern matching.

    • Rabin-Karp algorithm is a popular hashing-based substring search algorithm.

    • Hash tables can be used for efficient string indexing and searching.

    • Hashing can also be used for string compression and encryption.

  • Answered by AI
  • Q3. Tree related problem
Round 3 - Coding Test 

Coding round with domain
- It was asked me paging, searching, MVVM, listing with RV and coding standards

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare well in your domain, DSPS, and technically good

Skills evaluated in this interview

Helpshift Interview FAQs

How many rounds are there in Helpshift interview?
Helpshift interview process usually has 3-4 rounds. The most common rounds in the Helpshift interview process are Technical, HR and Resume Shortlist.
How to prepare for Helpshift interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Helpshift. The most common topics and skills that interviewers at Helpshift expect are Computer science, Customer Service, GIT, VMS and Customer service delivery.
What are the top questions asked in Helpshift interview?

Some of the top questions asked at the Helpshift interview -

  1. What's the difference between event bubbling and capturi...read more
  2. How browser parse the content on the scree...read more
  3. Explain how browser w...read more

Tell us how to improve this page.

Helpshift Interview Process

based on 3 interviews in last 1 year

Interview experience

4.3
  
Good

People are getting interviews through

based on 6 Helpshift interviews
Referral
Company Website
Job Portal
Campus Placement
33%
17%
17%
17%
16% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Helpshift Reviews and Ratings

based on 12 reviews

4.1/5

Rating in categories

3.8

Skill development

4.6

Work-Life balance

3.9

Salary & Benefits

3.8

Job Security

3.9

Company culture

3.1

Promotions/Appraisal

3.9

Work Satisfaction

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