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Helpshift Interview Questions, Process, and Tips

Updated 14 Oct 2024

Top Helpshift Interview Questions and Answers

View all 9 questions

Helpshift Interview Experiences

Popular Designations

7 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Current job details
  • Q2. And explain about Helpshift culture
  • Ans. 

    Helpshift culture is focused on collaboration, innovation, and customer success.

    • Collaboration is encouraged through cross-functional teams and open communication channels.

    • Innovation is fostered through hackathons, idea sharing, and experimentation.

    • Customer success is a top priority, with a focus on delivering exceptional support and solutions.

    • The company values diversity, inclusion, and work-life balance.

    • Employees are ...

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. General accounts questions
  • Q2. Question on case base
  • Q3. Bad debts provision
Round 4 - Technical 

(1 Question)

  • Q1. International accounting standards questions
Round 5 - Assignment 

Assignment on Revenue recognised

Round 6 - Technical 

(3 Questions)

  • Q1. Interview by parant company manager
  • Q2. Question about general accounting work
  • Q3. Discussed about work load
Round 7 - HR 

(2 Questions)

  • Q1. Some questions about job history
  • Q2. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Very smooth interview process and very well coordination by HR coordinator

Accounts Receivable Interview Questions asked at other Companies

Q1. Golden rule and types of accounts
View answer (1)

Software Developer Interview Questions & Answers

user image pratiksha kulkarni

posted on 16 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Lot of SQL and python questions

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray SumGiven an array of numbers, find the maximum sum of any contiguous subarray of the array. For example, given the array [34, -50, 42, 14, -5, 86], the maximum sum would be 137, since we would take elements 42, 14, -5, and ... read more
View answer (39)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. 3 rounds 1) DSA medium-level questions 2) low level design + implementation 3) Managerial round
  • Q2. Cant share signed NDA
  • Ans. 

    Unable to answer due to signed NDA

    • I am unable to answer this question due to a signed NDA

    • Unfortunately, I cannot disclose any information covered by the NDA

    • Respecting the confidentiality agreement, I must refrain from sharing details

  • Answered by AI

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (169)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. General discussion regarding work experience and projects.
Round 3 - Coding Test 

DSA questions of medium level.

Round 4 - One-on-one 

(1 Question)

  • Q1. System design and general knowledge of tech stack.
Round 5 - HR 

(1 Question)

  • Q1. Interests, hobbies and more.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare DSA and system design well and you should be good to go.

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (169)

Helpshift interview questions for popular designations

 Software Engineer

 (3)

 Software Developer

 (2)

 Accounts Receivable

 (1)

 Front end Developer

 (1)

Software Developer Interview Questions & Answers

user image ankit katewa

posted on 14 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Find duplicate in an array
  • Ans. 

    Use a hash set to find duplicates in an array of strings.

    • Create a hash set to store unique elements.

    • Iterate through the array and check if the element is already in the hash set.

    • If it is, then it is a duplicate. If not, add it to the hash set.

  • Answered by AI
  • Q2. Split a string without using any library
  • Ans. 

    Split a string without using any library into an array of strings

    • Iterate through the characters of the string and split based on a delimiter

    • Use a loop to find the delimiter and create a new substring

    • Store each substring in an array

  • Answered by AI

Skills evaluated in this interview

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray SumGiven an array of numbers, find the maximum sum of any contiguous subarray of the array. For example, given the array [34, -50, 42, 14, -5, 86], the maximum sum would be 137, since we would take elements 42, 14, -5, and ... read more
View answer (39)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Coding Test 

Test was conducted on Interviewbit 4 DSA questions, 10 MCQs

Round 2 - Technical 

(1 Question)

  • Q1. Past project discussions and DSA
Round 3 - HR 

(1 Question)

  • Q1. Culture fit kind of round

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (169)

I applied via Job Portal and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Explain event mechanism in JavaScript
  • Ans. 

    Event mechanism in JavaScript allows elements to trigger actions based on user interaction or system events.

    • Events are actions or occurrences that happen in the browser, such as a user clicking a button or the page finishing loading.

    • Event listeners are functions that are triggered when an event occurs on a specific element.

    • Events can be attached to elements using the addEventListener() method.

    • Events can also be trigger...

  • Answered by AI
  • Q2. What's the difference between event bubbling and capturing?
  • Ans. 

    Event bubbling and capturing are two ways of propagating events in the DOM tree.

    • Event capturing is the process of triggering the outermost element's event first and then moving towards the innermost element.

    • Event bubbling is the process of triggering the innermost element's event first and then moving towards the outermost element.

    • Event capturing is rarely used in practice, while event bubbling is the default behavior ...

  • Answered by AI
  • Q3. Explain async and defer attribute
  • Ans. 

    async and defer are attributes used in script tags to control the loading and execution of scripts.

    • async attribute loads the script asynchronously without blocking the HTML parsing

    • defer attribute loads the script after the HTML parsing is complete

    • async scripts may execute in any order while defer scripts execute in the order they appear in the HTML

    • async is useful for non-critical scripts while defer is useful for scrip

  • Answered by AI
  • Q4. Explain how browser work
  • Ans. 

    Browsers render HTML, CSS, and JavaScript to display web pages.

    • Browser sends a request to the server for a web page

    • Server sends back HTML, CSS, and JavaScript files

    • Browser parses HTML to create the Document Object Model (DOM)

    • Browser applies CSS to the DOM to create the Render Object Model (ROM)

    • JavaScript is executed and can modify the DOM and ROM

    • Browser displays the final web page

  • Answered by AI
  • Q5. How browser parse the content on the screen?
  • Ans. 

    Browsers parse HTML, CSS, and JavaScript to render content on the screen.

    • Browsers read HTML from top to bottom and left to right.

    • They construct the Document Object Model (DOM) tree based on the HTML structure.

    • CSS is then applied to the DOM tree to style the content.

    • JavaScript is executed to add interactivity and manipulate the DOM.

    • Finally, the browser renders the content on the screen.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the basic of javascript and their working. And do learn about browser.

Skills evaluated in this interview

Front end Developer Interview Questions asked at other Companies

Q1. Non-Decreasing ArrayYou have been given an integer array/list 'ARR' of size 'N'. Write a solution to check if it could become non-decreasing by modifying at most 1 element. We define an array as non-decreasing, if ARR[i] <= ARR[i + 1] ho... read more
View answer (6)

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Sep 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

They will send you a link for aptitude test

Round 2 - HR 

(4 Questions)

  • Q1. Are you comfortable with night shifts?
  • Ans. 

    Yes, I am comfortable with night shifts as I am able to adapt to different schedules and prioritize work efficiently.

    • I have previous experience working night shifts and have been able to perform well during those hours.

    • I am a night owl and find that I am more productive during the night.

    • I understand the importance of maintaining a healthy work-life balance and am willing to adjust my schedule to accommodate night shift

  • Answered by AI
  • Q2. How much time does it take for you to reach the office from your current location?
  • Ans. 

    It takes me approximately 30 minutes to reach the office from my current location.

    • I live about 10 miles away from the office.

    • I usually drive to work, taking the highway to avoid traffic.

    • On average, it takes me half an hour to commute to the office.

  • Answered by AI
  • Q3. Current salary?
  • Ans. 

    I prefer to discuss salary expectations based on the responsibilities and requirements of the position.

    • Focus on discussing salary expectations based on the job role and industry standards.

    • Avoid disclosing current salary to ensure fair compensation.

    • Highlight relevant experience and skills that justify desired salary.

    • Discuss potential for growth and additional benefits instead of current salary.

  • Answered by AI
  • Q4. Salary expectations are not asked 😂
Round 3 - One-on-one 

(3 Questions)

  • Q1. What was your previous job role?
  • Ans. 

    I was a marketing manager at a tech company.

    • Managed marketing campaigns and strategies

    • Collaborated with cross-functional teams to drive brand awareness

    • Analyzed market trends and competitor activities

    • Implemented digital marketing initiatives

    • Organized events and promotions

  • Answered by AI
  • Q2. Why you left previous organisation ?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Lack of growth opportunities in previous organization

    • Seeking new challenges and learning experiences

  • Answered by AI
  • Q3. What do you know about IDfy
  • Ans. 

    IDfy is a leading identity verification and fraud prevention platform.

    • IDfy offers solutions for KYC verification, customer onboarding, and fraud detection.

    • Their platform uses AI and machine learning algorithms to verify identities in real-time.

    • IDfy serves a wide range of industries including finance, e-commerce, and healthcare.

  • Answered by AI
Round 4 - Case Study 

The case study involves asking you about the documents and how will you verify fraud with the given documents like offer letter , and others. And the second

2 case study was
How will you teach the blind man colour blue
The answer was this was given by me hence it was out of the book

Interview Preparation Tips

Topics to prepare for Idfy Business Executive interview:
  • Case Studies
Interview preparation tips for other job seekers - So this is KYC company a business consulting firm as well and here you will be treated respectfully by HR and Assistant managers But however the 3rd case study round will be tricky because the manager taking 3 round is no manager but a damaged and his name is Max when you will be interviewed he will certainly give you case study and keep interrupting and adding more and more questions to the case study and when you have given him the resolution he will then ask you the question that how will you make the blind man learn colour blue the second person coming out from the interview his hands were shivering the manager for the 3rd round was a big time a cooperate player and would not let anyone come in the organisation so be careful while going for interview on this place as you can face a 🧟‍♂️

And it’s at least 12-13 minutes walking from Marol metro station

Member of Technical Staff -3 Interview Questions & Answers

Exotel user image Anonymous

posted on 7 Nov 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Find length of substring with longest distinct characters(non-repeating characters) eg - input "abcdab" result - "4(abcd)"
  • Q2. Interviewer was not clear on the question herself, here is what i deduced, If you want to build a scheduler service which takes in jobs to run at certain intervals and you cannot use things like cronjob, e...
  • Q3. Current project and roles and responsibilities. what is the most difficult technical problem you solved, again i think interviewer was lost on the problem i explained.
  • Ans. 

    I worked on a project involving developing a new algorithm for optimizing network traffic. My role was to design and implement the algorithm, as well as test and debug it.

    • Researched existing algorithms and identified their limitations

    • Designed a new algorithm that addressed the limitations and improved network performance

    • Implemented the algorithm in code and tested it in a simulated network environment

    • Debugged issues an...

  • Answered by AI
  • Q4. Scalability question on one of the project i was explaining

Interview Preparation Tips

Interview preparation tips for other job seekers - Ideally avoid the recruitment process if you are paired with a junior developer interviewing for very senior roles. On inquiring about the team that i would be paired with, she told me that she is part of a different team, there were no people available to take interview for the team that was actually hiring.

Skills evaluated in this interview

Software Technologies Interview Questions & Answers

Signzy Technologies user image Anonymous

posted on 3 Jan 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. ACID Properties
  • Ans. 

    ACID properties are a set of properties that guarantee reliable and consistent transactions in a database system.

    • Atomicity ensures that either all operations in a transaction are completed successfully or none at all.

    • Consistency ensures that the database remains in a valid state before and after the transaction.

    • Isolation ensures that the concurrent execution of transactions results in a system state that would be obtai...

  • Answered by AI
  • Q2. What are Idempotent HTTP Requests?
  • Ans. 

    Idempotent HTTP requests are requests that can be repeated multiple times without changing the result beyond the initial request.

    • Idempotent requests have the same outcome no matter how many times they are executed.

    • GET, PUT, and DELETE HTTP methods are typically idempotent.

    • POST requests are not idempotent as they can create new resources with each execution.

  • Answered by AI
  • Q3. Questions regarding your project, and how did you learn from the projects and tasks assigned to you?
  • Q4. System Design

Interview Preparation Tips

Topics to prepare for Signzy Technologies Software Technologies interview:
  • System DEsign
  • DSa
  • Algo
  • DBMS
  • Operating System

Helpshift Interview FAQs

How many rounds are there in Helpshift interview?
Helpshift interview process usually has 3-4 rounds. The most common rounds in the Helpshift interview process are Technical, HR and One-on-one Round.
How to prepare for Helpshift interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Helpshift. The most common topics and skills that interviewers at Helpshift expect are Computer science, Customer Service, GIT, VMS and Customer service delivery.
What are the top questions asked in Helpshift interview?

Some of the top questions asked at the Helpshift interview -

  1. What's the difference between event bubbling and capturi...read more
  2. How browser parse the content on the scree...read more
  3. Explain how browser w...read more

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Helpshift Interview Process

based on 9 interviews

Interview experience

4.8
  
Excellent
View more

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Helpshift Reviews and Ratings

based on 13 reviews

4.2/5

Rating in categories

3.9

Skill development

4.5

Work-life balance

4.0

Salary

3.8

Job security

4.0

Company culture

3.2

Promotions

4.0

Work satisfaction

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