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Helpshift Interview Questions, Process, and Tips

Updated 14 Oct 2024

Top Helpshift Interview Questions and Answers

View all 9 questions

Helpshift Interview Experiences

Popular Designations

7 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Current job details
  • Q2. And explain about Helpshift culture
  • Ans. 

    Helpshift culture is focused on collaboration, innovation, and customer success.

    • Collaboration is encouraged through cross-functional teams and open communication channels.

    • Innovation is fostered through hackathons, idea sharing, and experimentation.

    • Customer success is a top priority, with a focus on delivering exceptional support and solutions.

    • The company values diversity, inclusion, and work-life balance.

    • Employees are ...

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. General accounts questions
  • Q2. Question on case base
  • Q3. Bad debts provision
Round 4 - Technical 

(1 Question)

  • Q1. International accounting standards questions
Round 5 - Assignment 

Assignment on Revenue recognised

Round 6 - Technical 

(3 Questions)

  • Q1. Interview by parant company manager
  • Q2. Question about general accounting work
  • Q3. Discussed about work load
Round 7 - HR 

(2 Questions)

  • Q1. Some questions about job history
  • Q2. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Very smooth interview process and very well coordination by HR coordinator

Accounts Receivable Interview Questions asked at other Companies

Q1. Golden rule and types of accounts
View answer (1)

Software Developer Interview Questions & Answers

user image pratiksha kulkarni

posted on 16 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Lot of SQL and python questions

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more
View answer (38)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. 3 rounds 1) DSA medium-level questions 2) low level design + implementation 3) Managerial round
  • Q2. Cant share signed NDA
  • Ans. 

    Unable to answer due to signed NDA

    • I am unable to answer this question due to a signed NDA

    • Unfortunately, I cannot disclose any information covered by the NDA

    • Respecting the confidentiality agreement, I must refrain from sharing details

  • Answered by AI

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (180)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. General discussion regarding work experience and projects.
Round 3 - Coding Test 

DSA questions of medium level.

Round 4 - One-on-one 

(1 Question)

  • Q1. System design and general knowledge of tech stack.
Round 5 - HR 

(1 Question)

  • Q1. Interests, hobbies and more.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare DSA and system design well and you should be good to go.

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (180)

Helpshift interview questions for popular designations

 Software Engineer

 (3)

 Software Developer

 (2)

 Accounts Receivable

 (1)

 Front end Developer

 (1)

Software Developer Interview Questions & Answers

user image ankit katewa

posted on 14 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Find duplicate in an array
  • Ans. 

    Use a hash set to find duplicates in an array of strings.

    • Create a hash set to store unique elements.

    • Iterate through the array and check if the element is already in the hash set.

    • If it is, then it is a duplicate. If not, add it to the hash set.

  • Answered by AI
  • Q2. Split a string without using any library
  • Ans. 

    Split a string without using any library into an array of strings

    • Iterate through the characters of the string and split based on a delimiter

    • Use a loop to find the delimiter and create a new substring

    • Store each substring in an array

  • Answered by AI

Skills evaluated in this interview

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more
View answer (38)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Coding Test 

Test was conducted on Interviewbit 4 DSA questions, 10 MCQs

Round 2 - Technical 

(1 Question)

  • Q1. Past project discussions and DSA
Round 3 - HR 

(1 Question)

  • Q1. Culture fit kind of round

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (180)

I applied via Job Portal and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Explain event mechanism in JavaScript
  • Ans. 

    Event mechanism in JavaScript allows elements to trigger actions based on user interaction or system events.

    • Events are actions or occurrences that happen in the browser, such as a user clicking a button or the page finishing loading.

    • Event listeners are functions that are triggered when an event occurs on a specific element.

    • Events can be attached to elements using the addEventListener() method.

    • Events can also be trigger...

  • Answered by AI
  • Q2. What's the difference between event bubbling and capturing?
  • Ans. 

    Event bubbling and capturing are two ways of propagating events in the DOM tree.

    • Event capturing is the process of triggering the outermost element's event first and then moving towards the innermost element.

    • Event bubbling is the process of triggering the innermost element's event first and then moving towards the outermost element.

    • Event capturing is rarely used in practice, while event bubbling is the default behavior ...

  • Answered by AI
  • Q3. Explain async and defer attribute
  • Ans. 

    Async and defer attributes are used in HTML script tags to control when and how scripts are loaded and executed.

    • Async attribute allows the script to be downloaded asynchronously without blocking the HTML parsing.

    • Defer attribute defers the script execution until the HTML parsing is complete.

    • Async scripts can be executed out of order, while defer scripts are executed in the order they appear in the HTML.

  • Answered by AI
  • Q4. Explain how browser work
  • Ans. 

    Browsers render HTML, CSS, and JavaScript to display web pages.

    • Browser sends a request to the server for a web page

    • Server sends back HTML, CSS, and JavaScript files

    • Browser parses HTML to create the Document Object Model (DOM)

    • Browser applies CSS to the DOM to create the Render Object Model (ROM)

    • JavaScript is executed and can modify the DOM and ROM

    • Browser displays the final web page

  • Answered by AI
  • Q5. How browser parse the content on the screen?
  • Ans. 

    Browsers parse HTML, CSS, and JavaScript to render content on the screen.

    • Browsers read HTML from top to bottom and left to right.

    • They construct the Document Object Model (DOM) tree based on the HTML structure.

    • CSS is then applied to the DOM tree to style the content.

    • JavaScript is executed to add interactivity and manipulate the DOM.

    • Finally, the browser renders the content on the screen.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the basic of javascript and their working. And do learn about browser.

Skills evaluated in this interview

Front end Developer Interview Questions asked at other Companies

Q1. Non-Decreasing Array Problem Statement Given an integer array ARR of size N, determine if it can be transformed into a non-decreasing array by modifying at most one element. An array is defined as non-decreasing if ARR[i] <= ARR[i + 1] f... read more
View answer (3)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I was interviewed in Jan 2025.

Round 1 - Coding Test 

Online test consisting of Aptitude, coding, oral and written communication skills.

Round 2 - Technical 

(5 Questions)

  • Q1. About REST APIs
  • Q2. Projects in detail
  • Ans. 

    I have worked on various projects including a web application for a small business and a mobile app for a non-profit organization.

    • Developed a web application using HTML, CSS, and JavaScript for a small business to manage their inventory and sales.

    • Created a mobile app using React Native for a non-profit organization to raise awareness about their cause and collect donations.

    • Collaborated with a team of developers to impl...

  • Answered by AI
  • Q3. What is OOPs and it's pillars ?
  • Ans. 

    OOPs stands for Object-Oriented Programming and its pillars are Inheritance, Encapsulation, Abstraction, and Polymorphism.

    • Inheritance allows a class to inherit properties and behavior from another class.

    • Encapsulation restricts access to certain components within a class, protecting the data.

    • Abstraction hides the complex implementation details and only shows the necessary features.

    • Polymorphism allows objects to be treat...

  • Answered by AI
  • Q4. TLS/SSL with OSI model and Spam email related questions ?
  • Q5. Security measures in your project ?
  • Ans. 

    Implemented security measures include encryption, authentication, and regular security audits.

    • Implemented encryption for sensitive data to prevent unauthorized access

    • Utilized authentication mechanisms such as password protection or multi-factor authentication

    • Conducted regular security audits to identify and address vulnerabilities

    • Implemented role-based access control to restrict access to certain features or data

  • Answered by AI
Round 3 - Technical 

(5 Questions)

  • Q1. OOPs in detail with Inheritance, polymorphism, interface and abstract class ?
  • Ans. 

    OOPs is a programming paradigm based on the concept of objects, with features like inheritance, polymorphism, interfaces, and abstract classes.

    • Inheritance allows a class to inherit properties and behavior from another class. For example, a 'Car' class can inherit from a 'Vehicle' class.

    • Polymorphism allows objects of different classes to be treated as objects of a common superclass. For example, a 'Shape' superclass can...

  • Answered by AI
  • Q2. SQL Query on given tables
  • Q3. 1 Coding question for me it was sorting
  • Q4. Memory related stuffs
  • Q5. Try catch block and garbage collection
  • Ans. 

    Try catch block is used for error handling, while garbage collection is automatic memory management in programming.

    • Try catch block is used to handle exceptions in code and prevent crashes.

    • Garbage collection automatically manages memory by deallocating unused objects.

    • Example: try { // code that may throw an exception } catch (Exception e) { // handle the exception }

    • Example: Garbage collection in Java automatically deall

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. Will revolve around your communication skills, Expectations, project, real-time situations, Riddles and few aptitudes
Round 5 - Behavioral 

(1 Question)

  • Q1. Will consist of everything from technical, HR type and overall fitment to the organization

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have good amount of knowledge of all the topics including DSA, SQL and Web development.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(1 Question)

  • Q1. Sharing my Interview experience "Amol Ruikar" was the interviewer for me I was his LinkedIn Profile and I was Surprised, this kind of senior person gave wrong comments about my interview to HR. My Inte...
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Sep 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

They will send you a link for aptitude test

Round 2 - HR 

(4 Questions)

  • Q1. Are you comfortable with night shifts?
  • Ans. 

    Yes, I am comfortable with night shifts as I am able to adapt to different schedules and prioritize work efficiently.

    • I have previous experience working night shifts and have been able to perform well during those hours.

    • I am a night owl and find that I am more productive during the night.

    • I understand the importance of maintaining a healthy work-life balance and am willing to adjust my schedule to accommodate night shift

  • Answered by AI
  • Q2. How much time does it take for you to reach the office from your current location?
  • Ans. 

    It takes me approximately 30 minutes to reach the office from my current location.

    • I live about 10 miles away from the office.

    • I usually drive to work, taking the highway to avoid traffic.

    • On average, it takes me half an hour to commute to the office.

  • Answered by AI
  • Q3. Current salary?
  • Ans. 

    I prefer to discuss salary expectations based on the responsibilities and requirements of the position.

    • Focus on discussing salary expectations based on the job role and industry standards.

    • Avoid disclosing current salary to ensure fair compensation.

    • Highlight relevant experience and skills that justify desired salary.

    • Discuss potential for growth and additional benefits instead of current salary.

  • Answered by AI
  • Q4. Salary expectations are not asked 😂
Round 3 - One-on-one 

(3 Questions)

  • Q1. What was your previous job role?
  • Ans. 

    I was a marketing manager at a tech company.

    • Managed marketing campaigns and strategies

    • Collaborated with cross-functional teams to drive brand awareness

    • Analyzed market trends and competitor activities

    • Implemented digital marketing initiatives

    • Organized events and promotions

  • Answered by AI
  • Q2. Why you left previous organisation ?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Lack of growth opportunities in previous organization

    • Seeking new challenges and learning experiences

  • Answered by AI
  • Q3. What do you know about IDfy
  • Ans. 

    IDfy is a leading identity verification and fraud prevention platform.

    • IDfy offers solutions for KYC verification, customer onboarding, and fraud detection.

    • Their platform uses AI and machine learning algorithms to verify identities in real-time.

    • IDfy serves a wide range of industries including finance, e-commerce, and healthcare.

  • Answered by AI
Round 4 - Case Study 

The case study involves asking you about the documents and how will you verify fraud with the given documents like offer letter , and others. And the second

2 case study was
How will you teach the blind man colour blue
The answer was this was given by me hence it was out of the book

Interview Preparation Tips

Topics to prepare for Idfy Business Executive interview:
  • Case Studies
Interview preparation tips for other job seekers - So this is KYC company a business consulting firm as well and here you will be treated respectfully by HR and Assistant managers But however the 3rd case study round will be tricky because the manager taking 3 round is no manager but a damaged and his name is Max when you will be interviewed he will certainly give you case study and keep interrupting and adding more and more questions to the case study and when you have given him the resolution he will then ask you the question that how will you make the blind man learn colour blue the second person coming out from the interview his hands were shivering the manager for the 3rd round was a big time a cooperate player and would not let anyone come in the organisation so be careful while going for interview on this place as you can face a 🧟‍♂️

And it’s at least 12-13 minutes walking from Marol metro station

Helpshift Interview FAQs

How many rounds are there in Helpshift interview?
Helpshift interview process usually has 3-4 rounds. The most common rounds in the Helpshift interview process are Technical, HR and Resume Shortlist.
How to prepare for Helpshift interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Helpshift. The most common topics and skills that interviewers at Helpshift expect are Computer science, Customer Service, GIT, VMS and Python.
What are the top questions asked in Helpshift interview?

Some of the top questions asked at the Helpshift interview -

  1. What's the difference between event bubbling and capturi...read more
  2. How browser parse the content on the scree...read more
  3. Explain how browser w...read more

Tell us how to improve this page.

Helpshift Interview Process

based on 9 interviews

Interview experience

4.8
  
Excellent
View more

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Helpshift Reviews and Ratings

based on 13 reviews

4.0/5

Rating in categories

4.1

Skill development

4.6

Work-life balance

3.9

Salary

3.8

Job security

4.0

Company culture

3.3

Promotions

4.1

Work satisfaction

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