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Health Insurance TPA of India Claims Executive Interview Questions and Answers for Experienced

Updated 20 Mar 2021

Health Insurance TPA of India Claims Executive Interview Experiences for Experienced

2 interviews found

Interview Questionnaire 

1 Question

  • Q1. What is the difference cash less or zipser
  • Ans. 

    Cashless and Zipser are two different methods of payment for insurance claims.

    • Cashless refers to a payment method where the insured does not have to pay upfront and the insurance company settles the bill directly with the service provider.

    • Zipser, on the other hand, is not a commonly known term in the insurance industry. It might be a misspelling or a specific term used in a particular context.

    • Without further informatio...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. My personal,my experience,and my previous company

Claims Executive Interview Questions Asked at Other Companies for Experienced

Q1. Procedure how you do Survey ?? If there is scratch on headlight b ... read more
Q2. Types of engines,which is better diesel or petrol,reson .basic co ... read more
Q3. What is the difference cash less or zipser
Q4. What are the responsibilities of a claims executive?
Q5. what you know about insurance in specificaly about health insuran ... read more

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How many years experience in automobile industry
  • Ans. 

    I have over 5 years of experience in the automobile industry, focusing on claims management and customer service.

    • Worked for XYZ Insurance for 3 years, handling automobile claims and ensuring timely resolutions.

    • Managed a team of 5 in processing claims, improving efficiency by 20%.

    • Conducted training sessions for new hires on claims procedures and customer interaction.

    • Collaborated with auto repair shops to assess damages

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about basic things in claim process
  • Ans. 

    The claims process involves reporting, investigation, evaluation, and settlement of insurance claims.

    • Claim Reporting: The insured reports the incident to the insurer, providing necessary details.

    • Investigation: The insurer investigates the claim, gathering evidence and statements from involved parties.

    • Evaluation: The insurer assesses the claim's validity and determines the amount payable based on policy terms.

    • Settlement...

  • Answered by AI
  • Q2. What was the role of claim handler
  • Ans. 

    A claim handler processes insurance claims, ensuring accurate assessment and timely resolution for policyholders.

    • Review and assess claims submitted by policyholders for validity and coverage.

    • Investigate claims by gathering necessary documentation, such as medical records or police reports.

    • Communicate with clients to explain the claims process and gather additional information.

    • Negotiate settlements with clients or third...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Salary expectation
  • Q2. How many members in your family
  • Ans. 

    I have a family of five, including my parents, two siblings, and myself, creating a close-knit and supportive environment.

    • My father is an engineer, and my mother is a teacher, both instilling strong values in us.

    • I have an older sister who is pursuing a career in medicine, and a younger brother who loves sports.

    • We often spend weekends together, whether it's hiking or playing board games, strengthening our bond.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Claims Executive with a strong background in handling insurance claims and ensuring customer satisfaction.

    • Over 5 years of experience in the insurance industry

    • Proficient in claim processing and documentation

    • Excellent communication and negotiation skills

    • Proven track record of resolving claims efficiently and effectively

    • Strong attention to detail and ability to work under pressure

  • Answered by AI
  • Q2. What is claims in insurance
  • Ans. 

    Claims in insurance refer to requests made by policyholders to receive compensation for covered losses or damages.

    • Claims involve the process of investigating, evaluating, and settling insurance claims.

    • Policyholders submit claims to their insurance company after experiencing a covered loss or damage.

    • Insurance adjusters assess the validity of the claim and determine the amount of compensation to be paid.

    • Claims can be rel...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy

Interview Questionnaire 

1 Question

  • Q1. What are motor add-on covers?
  • Ans. 

    Motor add-on covers are additional insurance options that provide extra protection for vehicles.

    • Motor add-on covers are optional insurance policies that can be added to a basic motor insurance policy.

    • These covers provide additional protection and benefits beyond the standard coverage.

    • Examples of motor add-on covers include zero depreciation cover, engine protection cover, roadside assistance cover, etc.

    • Zero depreciatio...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The motor add-on covers provide the extended insurance cover to the insured which the basic OD portion of the motor insurance does not cover. These are optional at the hand of insured.

I applied via Referral and was interviewed in Jan 2016. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. This is a HR question
  • Q2. Hr question 2

Interview Preparation Tips

Round: HR Interview
Experience: I was interviewed by HR. At first she asked me about myself like family background, hobbies then asked about how good are you at handling pressure. So I answered every question carefully. I told her about family background, hobbies .Then she asked me about my future plans.I told her that I will work now but surely I want to study further.She was silent for a while then asked about for how long will you work with us and If you leave us then what should we do. I explained her that right now my focus is on work so there is no plan of leaving. Then she asked me about knowledge of ms office. I knew basics of it so I said yes I know . So a further step she asked me about Advance excel. The one which is used regularly now a days. It includes formulas so she asked me some of them. I gave answer to most of them.But then she said we will let you know about selection. Sadly there was no call from there side
Tips: In this whole process one should be relaxed to answer every question.For questions like myself one should give every detail correctly without hesitation as they are checking your speaking skills and ability. Knowledge related questions like ms office one should be clear with its concepts and be able to explain it easily.One should know the formulas and uses of every command in it which will create a good impression.Lastly for future plans you can say that you are not thinking of any other thing right now and would happily focus on job as HR always select the one who can give long term service to the company

General Tips: Make sure you be 100% clear with the software functions. You must try to explain every single detail about the software.Ms -Office is now mandatory for almost every jobs especially in Finance and Accounts.
Skills: Excel Skills, Knowledge of MS Office, Proficiency In English
College Name: Thakur College of Science & Commerce

Interview Preparation Tips

Round: Resume Shortlist
Experience: Your Resume Has Been Shortlisted For Data Entry / Back Office

I applied via Naukri.com and was interviewed before Jun 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Communication and process related.
  • Q2. What is our roles and responsibility s and about company
  • Ans. 

    As a Back Office Executive, your role involves handling administrative tasks, data entry, and ensuring smooth operations in the company.

    • Handling administrative tasks such as filing, documentation, and record keeping

    • Data entry and management to maintain accurate records

    • Coordinating with other departments for seamless operations

    • Assisting in resolving customer queries and issues

    • Ensuring compliance with company policies an

  • Answered by AI
  • Q3. If I experienced discuss about salary hike.
  • Q4. About our carrier growth.

Interview Preparation Tips

Interview preparation tips for other job seekers - please be in formal and attend the confidentially.

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Excel piovt tebal

Interview Preparation Tips

Interview preparation tips for other job seekers - Next round very good and very nice

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why should we hire you?
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, honest.have gd communication skill

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Health Insurance TPA of India Claims Executive Salary
based on 9 salaries
₹2.2 L/yr - ₹3 L/yr
11% less than the average Claims Executive Salary in India
View more details

Health Insurance TPA of India Claims Executive Reviews and Ratings

based on 3 reviews

3.9/5

Rating in categories

5.0

Skill development

3.0

Work-life balance

3.0

Salary

3.9

Job security

3.9

Company culture

2.9

Promotions

3.9

Work satisfaction

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