HCLTech
Interview Questions and Answers
Q1. MDM experience overall in IT and different stakeholders
MDM experience is crucial for a Senior Business Analyst to understand IT and stakeholders.
MDM (Master Data Management) is the process of creating and managing a single, accurate, and consistent version of data across an organization.
As a Senior Business Analyst, understanding MDM is crucial to ensure that data is accurate and consistent across different stakeholders such as IT, business users, and customers.
MDM experience includes knowledge of data governance, data quality, d...read more
Q2. Core concepts of US health care domain
US health care domain includes insurance, providers, regulations, and patient care.
Health insurance and payment models such as Medicare, Medicaid, and private insurance
Health care providers including hospitals, clinics, and physicians
Regulations such as HIPAA, ACA, and FDA
Patient care including preventive care, diagnosis, and treatment
Health care technology and innovation such as electronic health records and telemedicine
Q3. How do you resolve a conflict?
I listen to both sides, identify the root cause, and find a mutually beneficial solution.
Listen actively to both parties involved
Identify the root cause of the conflict
Brainstorm potential solutions with both parties
Find a mutually beneficial solution
Document the resolution for future reference
Q4. How to create BRD? What is JAD.
BRD is a document that outlines business requirements. JAD is a collaborative approach to gather requirements.
BRD includes project scope, objectives, stakeholders, functional and non-functional requirements.
JAD involves bringing together stakeholders, SMEs, and analysts to identify and prioritize requirements.
JAD sessions can be conducted in-person or virtually using tools like video conferencing and collaboration software.
JAD helps to ensure that all stakeholders have a shar...read more
Q5. Skills required for BA.
Skills required for a BA include analytical thinking, communication, problem-solving, and technical skills.
Analytical thinking: Ability to analyze data, identify trends, and make recommendations.
Communication: Strong verbal and written communication skills to interact with stakeholders.
Problem-solving: Ability to identify issues, propose solutions, and implement changes.
Technical skills: Proficiency in tools like Microsoft Excel, SQL, and data visualization software.
Domain kn...read more
Q6. User Cases vs Stories
User cases and stories are both important tools for requirements gathering, but serve different purposes.
Use user cases to describe the steps a user takes to achieve a specific goal or task.
Use user stories to describe a user's need or requirement in a concise, informal way.
User cases are more detailed and structured, while user stories are more flexible and open-ended.
Both can be used together to provide a comprehensive understanding of user needs and requirements.
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