HCLTech Process Associate Interview Questions, Process, and Tips for Freshers

Q1. Introduce yourself
Ans. 
I am a dedicated and detail-oriented individual with a background in customer service and data entry.
• Customer service experience at XYZ Company for 2 years

• Proficient in data entry and Microsoft Office Suite

• Strong attention to detail and organizational skills
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Q2. What is kyc and what purpose of KYC
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KYC stands for Know Your Customer. It is a process used by financial institutions to verify the identity of their clients.
• KYC is a regulatory requirement to prevent financial crimes such as money laundering and terrorism financing.

• It involves collecting personal information and verifying the identity of customers.

• Examples of KYC documents include government-issued IDs, proof of address, and financial statements.

• KYC hel...read more
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Q3. What is funds risk
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Funds risk refers to the potential for financial loss in an investment due to market fluctuations or other factors.
• Funds risk is the possibility of losing money on an investment.

• It can be caused by market volatility, economic factors, or specific risks related to the investment.

• Investors often assess funds risk before making investment decisions to determine their risk tolerance.

• Examples of funds risk include market ri
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Q1. Tell about your self?
Ans. 
Detail-oriented professional with experience in data management and customer service, eager to contribute to team success.
• Background in data entry and management, ensuring accuracy and efficiency in processing information.

• Experience in customer service roles, where I developed strong communication skills and the ability to resolve issues promptly.

• Proficient in various software tools, including Excel and CRM systems, wh...read more
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Q2. Speak about any thing randomly in Engiish
Ans. 
The beauty of nature captivates us with its diverse landscapes, vibrant colors, and the tranquility it brings to our lives.
• Nature offers a variety of landscapes, from mountains to oceans, each with its unique beauty.

• The changing seasons provide a visual feast; for example, autumn leaves create a stunning palette of colors.

• Nature has a calming effect on the mind, often used in therapies to reduce stress and anxiety.

• Wild...read more
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You can choose any topic and discuss it.

Q1. Bank related questions
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Q2. What is the process for obtaining a loan?
Ans. 
The process for obtaining a loan involves application, verification, approval, and disbursement of funds.
• 1. Fill out a loan application form with personal and financial details.

• 2. Submit necessary documents such as income proof, identity proof, and address proof.

• 3. The lender will verify the information provided and assess your creditworthiness.

• 4. If approved, the terms and conditions of the loan will be communicated t...read more
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Assessment test include questions like
Reasoning
Maths (Numerical Ability)
English
Basic accounting questions (Journal Entries)
Some excel questions
Total 35 ques
Marks required to pass 17
I cleared the assessment round. After assessment round there was a manager round and then communication round. Unfortunately i got rejected in manager round (don't know the reason)

Q1. Tell me about yourself Some basic accounting questions Tangible, intangible assets Golden rules of accounting Accounting equation. for those who forgot accounting equation the answer is (Assets = Liabi...read more
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Q1. Didn't make it to 3rd round (Unfortunately got rejected in manager round) but that was the last round. Hope you found this helpful.
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