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HCLTech Fraud Analyst Interview Questions and Answers

Updated 20 Jan 2025

8 Interview questions

A Fraud Analyst was asked 5mo ago
Q. What are the different types of fraud?
Ans. 

Different types of fraud include identity theft, credit card fraud, insurance fraud, and investment fraud.

  • Identity theft: When someone steals personal information to commit fraud.

  • Credit card fraud: Unauthorized use of someone's credit card information.

  • Insurance fraud: Falsifying information to make false insurance claims.

  • Investment fraud: Deceiving investors for financial gain.

  • Online fraud: Fraud committed through...

A Fraud Analyst was asked 5mo ago
Q. What is a card network, and how does it operate?
Ans. 

A card network is a company that processes credit and debit card transactions between merchants and card issuers.

  • Card networks facilitate the authorization, clearing, and settlement of transactions.

  • They set the rules and standards for card transactions, such as security protocols and interchange fees.

  • Examples of card networks include Visa, Mastercard, American Express, and Discover.

Fraud Analyst Interview Questions Asked at Other Companies

Q1. What is the difference between customer service and customer supp ... read more
Q2. How would you explain fraud to a 12-year-old?
Q3. What is the importance of soft skills in customer-facing roles?
asked in Startek
Q4. How many types of join are there? Explain left outer join
asked in Wipro
Q5. What is fraud, and what are different ways to prevent it?
A Fraud Analyst was asked 5mo ago
Q. What is the difference between a debit card and a credit card?
Ans. 

Debit cards are linked to a checking account and funds are withdrawn directly, while credit cards allow you to borrow money up to a certain limit.

  • Debit cards are linked to a checking account, while credit cards are a form of borrowing.

  • Debit card transactions are deducted directly from your checking account balance, while credit card transactions are added to your credit card balance.

  • Debit cards do not charge inter...

A Fraud Analyst was asked 5mo ago
Q. What is a chargeback, and what is the process involved in handling chargebacks?
Ans. 

A chargeback is a reversal of a transaction made by a customer, typically due to fraud or dissatisfaction.

  • A chargeback occurs when a customer disputes a transaction with their bank or credit card issuer.

  • The process involves the merchant receiving a notification of the chargeback and providing evidence to dispute it.

  • If the chargeback is upheld, the funds are taken back from the merchant and returned to the customer...

A Fraud Analyst was asked 5mo ago
Q. What is the dispute life cycle?
Ans. 

The dispute life cycle refers to the stages involved in handling and resolving a dispute or fraud case.

  • Identification of the dispute or fraud

  • Investigation and gathering of evidence

  • Resolution or decision-making

  • Communication with all parties involved

  • Closure and monitoring for potential recurrence

A Fraud Analyst was asked 5mo ago
Q. What is an ACH?
Ans. 

ACH stands for Automated Clearing House, a network that facilitates electronic money transfers between bank accounts.

  • ACH is commonly used for direct deposit of paychecks, bill payments, and transferring funds between accounts.

  • ACH transactions are processed in batches and can take 1-3 business days to complete.

  • Examples of ACH transactions include online bill payments, vendor payments, and transferring money between...

A Fraud Analyst was asked 5mo ago
Q. What is the difference between a dispute and a chargeback?
Ans. 

Dispute is initiated by the cardholder, while chargeback is initiated by the card issuer.

  • Dispute is when a cardholder questions a charge on their statement, while chargeback is when the card issuer reverses a transaction due to fraud or other reasons.

  • Disputes are resolved between the cardholder and merchant, while chargebacks involve the card issuer and merchant.

  • Disputes can be resolved without involving the card ...

Are these interview questions helpful?
A Fraud Analyst was asked 5mo ago
Q. Explain the chargeback cycle.
Ans. 

The chargeback cycle is the process where a cardholder disputes a transaction and the funds are returned to them.

  • 1. Cardholder notices a transaction they don't recognize on their statement

  • 2. Cardholder contacts their bank to dispute the charge

  • 3. Bank investigates the claim and if valid, initiates a chargeback

  • 4. Merchant receives notification of the chargeback and can provide evidence to dispute it

  • 5. Funds are temp...

HCLTech Fraud Analyst Interview Experiences

1 interview found

Fraud Analyst Interview Questions & Answers

user image Anonymous

posted on 20 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(8 Questions)

  • Q1. What is a chargeback, and what is the process involved in handling chargebacks?
  • Ans. 

    A chargeback is a reversal of a transaction made by a customer, typically due to fraud or dissatisfaction.

    • A chargeback occurs when a customer disputes a transaction with their bank or credit card issuer.

    • The process involves the merchant receiving a notification of the chargeback and providing evidence to dispute it.

    • If the chargeback is upheld, the funds are taken back from the merchant and returned to the customer.

    • Comm...

  • Answered by AI
  • Q2. What is the dispute life cycle?
  • Ans. 

    The dispute life cycle refers to the stages involved in handling and resolving a dispute or fraud case.

    • Identification of the dispute or fraud

    • Investigation and gathering of evidence

    • Resolution or decision-making

    • Communication with all parties involved

    • Closure and monitoring for potential recurrence

  • Answered by AI
  • Q3. What are the different types of fraud?
  • Ans. 

    Different types of fraud include identity theft, credit card fraud, insurance fraud, and investment fraud.

    • Identity theft: When someone steals personal information to commit fraud.

    • Credit card fraud: Unauthorized use of someone's credit card information.

    • Insurance fraud: Falsifying information to make false insurance claims.

    • Investment fraud: Deceiving investors for financial gain.

    • Online fraud: Fraud committed through the ...

  • Answered by AI
  • Q4. What is the difference between a debit card and a credit card?
  • Ans. 

    Debit cards are linked to a checking account and funds are withdrawn directly, while credit cards allow you to borrow money up to a certain limit.

    • Debit cards are linked to a checking account, while credit cards are a form of borrowing.

    • Debit card transactions are deducted directly from your checking account balance, while credit card transactions are added to your credit card balance.

    • Debit cards do not charge interest a...

  • Answered by AI
  • Q5. What is the difference between a dispute and a chargeback?
  • Ans. 

    Dispute is initiated by the cardholder, while chargeback is initiated by the card issuer.

    • Dispute is when a cardholder questions a charge on their statement, while chargeback is when the card issuer reverses a transaction due to fraud or other reasons.

    • Disputes are resolved between the cardholder and merchant, while chargebacks involve the card issuer and merchant.

    • Disputes can be resolved without involving the card issue...

  • Answered by AI
  • Q6. Explain the chargeback cycle?
  • Ans. 

    The chargeback cycle is the process where a cardholder disputes a transaction and the funds are returned to them.

    • 1. Cardholder notices a transaction they don't recognize on their statement

    • 2. Cardholder contacts their bank to dispute the charge

    • 3. Bank investigates the claim and if valid, initiates a chargeback

    • 4. Merchant receives notification of the chargeback and can provide evidence to dispute it

    • 5. Funds are temporari...

  • Answered by AI
  • Q7. What is an ACH?
  • Ans. 

    ACH stands for Automated Clearing House, a network that facilitates electronic money transfers between bank accounts.

    • ACH is commonly used for direct deposit of paychecks, bill payments, and transferring funds between accounts.

    • ACH transactions are processed in batches and can take 1-3 business days to complete.

    • Examples of ACH transactions include online bill payments, vendor payments, and transferring money between pers...

  • Answered by AI
  • Q8. What is a card network, and explain how does it operate?
  • Ans. 

    A card network is a company that processes credit and debit card transactions between merchants and card issuers.

    • Card networks facilitate the authorization, clearing, and settlement of transactions.

    • They set the rules and standards for card transactions, such as security protocols and interchange fees.

    • Examples of card networks include Visa, Mastercard, American Express, and Discover.

  • Answered by AI

What people are saying about HCLTech

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DXC or HCL for Mainframe Dev? Help me decide!
Hey everyone 👋 I’m at a crossroads with offers from HCLTech and DXC for a Mainframe Developer role. I’ve got 3.7 years in COBOL, DB2, JCL, VSAM, and IMS, and I’m aiming for technical growth, solid projects, and leadership potential. 👉 I want to sharpen my IMS and VSAM skills, build a strong career, and move into tech leadership. If you’re at either company (especially in mainframe), your insights would be awesome! Which place is best for learning, recognition, and long-term stability? Thanks a bunch! 🙏
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Interview questions from similar companies

I applied via Job Fair and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic accounting methods and journals

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident About what you are saying

Fraud Analyst Interview Questions Asked at Other Companies

Q1. What is the difference between customer service and customer supp ... read more
Q2. How would you explain fraud to a 12-year-old?
Q3. What is the importance of soft skills in customer-facing roles?
asked in Startek
Q4. How many types of join are there? Explain left outer join
asked in Wipro
Q5. What is fraud, and what are different ways to prevent it?

I applied via Company Website and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were three rounds first is written round where you will get 3 section Aptitude+essay+technical (pseudo code) then second round is technical round where they will ask question related to your final ye...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just focus on your written exam and technical interview for which you should know about your project because project is very important and if u are from cs background then focus on one coding language .
All the very best just be positive .

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 18 Apr 2021

I applied via Referral and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Background
  • Q2. Expertise

Interview Preparation Tips

Interview preparation tips for other job seekers - Be to the point and list swot

Analyst Interview Questions & Answers

TCS user image Priya Prabhu

posted on 24 Sep 2015

Interview Questionnaire 

1 Question

  • Q1. Tell me about your project
  • Ans. 

    I worked on a project analyzing customer data to identify trends and improve marketing strategies.

    • Used data analysis techniques to identify patterns and correlations in customer behavior

    • Developed predictive models to forecast customer preferences and optimize marketing campaigns

    • Collaborated with cross-functional teams to implement data-driven strategies and measure their impact

    • Conducted A/B testing to evaluate the effe...

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: comfortable
Tips: study the project well, final year project as well as the mini projects done in the semesters

General Tips: study the project details, basic core languages of your stream
Skill Tips: study the project details very well
Skills: Ability To Deliver On A Project
College Name: Vidyalankar Institute Of Technology

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 13 May 2018

Interview Preparation Tips

Round: Test
Experience: Aptitude

Round: Group Discussion
Experience: They will observe way of talking, way of making points to concerns etc

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 26 Mar 2015

Interview Questionnaire 

16 Questions

  • Q1. Tell me about yourself?
  • Q2. Are you 100% honest ?
  • Ans. 

    I strive for honesty, but like everyone, I may not always be 100% truthful in every situation.

    • Honesty is important in my work, but I recognize that context matters.

    • For example, I might withhold certain details to protect someone's feelings.

    • In data analysis, I present findings accurately, but interpretations can vary.

    • I believe in transparency, yet I also understand the need for discretion.

  • Answered by AI
  • Q3. What are ur favorite subjects?
  • Q4. What do you mean by Multithreading in java?
  • Ans. 

    Multithreading in Java refers to the concurrent execution of two or more parts of a program for maximum utilization of CPU.

    • Multithreading allows multiple threads to run concurrently within a single program.

    • It improves the performance of the program by utilizing the CPU more efficiently.

    • Java provides built-in support for multithreading through the java.lang.Thread class.

    • Multithreading can be used for tasks such as backg...

  • Answered by AI
  • Q5. What are the different CpU scheduling policies? who does the cpu scheduling?
  • Ans. 

    CPU scheduling policies include FCFS, SJF, Round Robin, Priority, and Multilevel Queue. The operating system does the scheduling.

    • FCFS (First Come First Serve)

    • SJF (Shortest Job First)

    • Round Robin

    • Priority

    • Multilevel Queue

    • Operating system does scheduling

  • Answered by AI
  • Q6. What is Jvm? who manages the thread Jvm or OS?
  • Ans. 

    Jvm is Java Virtual Machine. It manages threads on its own.

    • Jvm is a virtual machine that executes Java bytecode.

    • It provides a runtime environment for Java programs.

    • Jvm manages threads on its own using its own thread scheduler.

    • Jvm is platform-independent and provides a layer of abstraction between the Java code and the underlying operating system.

    • Examples of popular JVM implementations include Oracle's HotSpot and OpenJ...

  • Answered by AI
  • Q7. Semaphore?synchronisation in java? Mutex?
  • Q8. Explain tree traversals technique with example??
  • Ans. 

    Tree traversal is a technique to visit all nodes of a tree in a specific order.

    • There are three types of tree traversals: inorder, preorder, and postorder.

    • Inorder traversal visits the left subtree, then the root, and then the right subtree.

    • Preorder traversal visits the root, then the left subtree, and then the right subtree.

    • Postorder traversal visits the left subtree, then the right subtree, and then the root.

    • For exampl...

  • Answered by AI
  • Q9. What is the difference between arraylist and vector? how to traverse a vector?
  • Ans. 

    ArrayList and Vector are both dynamic arrays, but Vector is synchronized and slower. Traversing a Vector is similar to an ArrayList.

    • ArrayList is not synchronized, while Vector is synchronized.

    • ArrayList is faster than Vector, but Vector is thread-safe.

    • To traverse a Vector, we can use a for loop or an iterator, similar to an ArrayList.

    • Example: Vector v = new Vector<>(); for(String s : v) { //do something }

  • Answered by AI
  • Q10. Why TCS?
  • Ans. 

    TCS is a leading global IT services company with a strong reputation and diverse opportunities for growth.

    • TCS has a strong reputation in the IT industry

    • TCS offers diverse opportunities for growth and learning

    • TCS has a global presence and works with top clients

    • TCS has a strong focus on innovation and technology

    • TCS provides a supportive and inclusive work environment

  • Answered by AI
  • Q11. Any five tata group companies other than TCS?
  • Q12. What is the Tata‘s product used in every house?
  • Ans. 

    Tata Salt is the product used in every house.

    • Tata Salt is a brand of salt produced by Tata Chemicals.

    • It is the market leader in India with a 27% market share.

    • Tata Salt has been fortified with iodine to help address iodine deficiency in India.

    • It is available in various sizes and packaging options to suit different needs.

    • Tata Salt has won several awards for its quality and innovation.

  • Answered by AI
  • Q13. What‘s your hobby and passion?
  • Ans. 

    My hobby and passion is photography.

    • I love capturing moments and telling stories through my photographs.

    • I enjoy exploring different techniques and experimenting with composition.

    • Photography allows me to express my creativity and view the world from unique perspectives.

    • I have participated in several photography competitions and my work has been featured in local exhibitions.

    • Some of my favorite subjects to photograph are...

  • Answered by AI
  • Q14. In your views who should be the captain of Indian cricket team?
  • Ans. 

    Rohit Sharma's experience and leadership skills make him an ideal captain for the Indian cricket team.

    • Rohit Sharma has a proven track record as captain in IPL, leading Mumbai Indians to multiple titles.

    • His calm demeanor under pressure helps in making strategic decisions during crucial matches.

    • Rohit's ability to adapt his batting style according to the situation is crucial for leading by example.

    • He has a good rapport wi...

  • Answered by AI
  • Q15. What are the qualities of a good leader ?
  • Ans. 

    A good leader possesses qualities such as strong communication skills, empathy, integrity, and the ability to inspire and motivate others.

    • Strong communication skills: A good leader is able to effectively convey their ideas and instructions to their team members.

    • Empathy: A good leader understands and considers the feelings and perspectives of their team members, fostering a positive and supportive work environment.

    • Integ...

  • Answered by AI
  • Q16. Worst situation you have ever faced in your life ?
  • Ans. 

    Being stranded in a foreign country with no money or means to communicate

    • Lost my wallet with all my money and identification

    • Couldn't speak the local language to ask for help

    • Had to rely on the kindness of strangers for assistance

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: There were no technical questions. Only quantitative questions was there. Questions were not very tough.
Tips: Just have a look at RS Aggarwal book or any other aptitude book , you will easily get through it.
Duration: 80 minutes

Round: Other Interview
Experience: There were different panels , having three persons in each panel. It was basically HR , TECh, MR interview altogether. Even some of the students were called for one to one tech interview and later they were called for hr and mr round.

Skills: JAVA, C/C++
College Name: NA

Skills evaluated in this interview

Are these interview questions helpful?

Analyst Interview Questions & Answers

IBM user image Anonymous

posted on 28 Feb 2015

Interview Questionnaire 

4 Questions

  • Q1. Are you flexible with night shifts?
  • Ans. 

    Yes, I am flexible with night shifts.

    • I have worked night shifts before and am comfortable with them.

    • I understand the importance of being available for work at all times.

    • I am willing to adjust my schedule to meet the needs of the company.

    • I am aware that night shifts may require a different sleep schedule and am prepared to make necessary adjustments.

  • Answered by AI
  • Q2. How can you prove to be an asset to our company?
  • Ans. 

    I have the skills, experience, and passion to contribute to the growth and success of your company.

    • My extensive experience in the industry will allow me to bring new ideas and perspectives to the table.

    • I have a proven track record of achieving targets and exceeding expectations.

    • My strong communication and interpersonal skills will enable me to work effectively with colleagues and clients alike.

    • I am a quick learner and ...

  • Answered by AI
  • Q3. Why are you not opting for post -graduations?
  • Ans. 

    I believe gaining practical experience is more valuable than pursuing further education at this point.

    • I want to focus on gaining practical experience in my field

    • I feel that further education may not necessarily enhance my skills or job prospects

    • I am satisfied with my current level of education and feel it is sufficient for my career goals

  • Answered by AI
  • Q4. Why didn’t you pursue graduation in your own home town?
  • Ans. 

    I wanted to explore new opportunities and gain exposure to different cultures.

    • I wanted to broaden my horizons and experience new things.

    • I believed that studying in a different city would provide me with more opportunities for personal and professional growth.

    • I wanted to meet new people and learn about different cultures.

    • I was excited to explore a new city and all that it had to offer.

    • I felt that studying in a different...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: The written test had questions from quantitative aptitude and logical reasoning.

Round: HR Interview
Experience: After that was the interview round. In the interview round they asked me about what were my goals and where do I see myself in three years from now. They also asked me the reason why they should select me and not others.  
Second round of interview was a telephonic round. It was as follows:

1. A situation was given "You are a sales executive and the order of your customer has not reached his place. How can you help him out with this?

2. I was asked to pronounce few words like television, specialization etc.

3. To make a story on a phrase "dark stormy night ".

College Name: DELHI COLLEGE OF ARTS AND COMMERCE

Interview Preparation Tips

Round: Test
Experience: Each section consisted of 15 questions.If you have a thorough practise on aptitude,the LR and the basic apti part would be not of much problem.The coding part mainly consisted of data structure basic.
Tips: The only tip which can be given is a thorough practise for all the sessions.The practise should be done taking the time into account.
Duration: 1 hour
Total Questions: 60

Round: Technical Interview
Experience: Fortunately for me,they asked me my AIEEE and IITJEE scores rather than only concentrating on my CGPA which was an advantage for me.Training related questions,questions on basic science(fission,fusion etc) were asked.Also my coding knowledge was being tested by asking basic data structure questions.
Tips: Always carry a smile whether its going wrong or right.Be apologetic on your mistakes and tell them you can improve yourself.The confidence you carry is the thing they are searching for in any interview.

College Name: NIT Durgapur

Analyst Interview Questions & Answers

Genpact user image varsha singla

posted on 7 May 2017

I appeared for an interview before May 2016.

Interview Questionnaire 

4 Questions

  • Q1. Strengths and weaknesses
  • Q2. Are you ready to relocate
  • Ans. 

    Yes, I am ready to relocate for the Analyst position.

    • I am open to moving to a new location for the right opportunity.

    • I understand that relocation may be necessary for career growth.

    • I have previously relocated for work and have adapted well to new environments.

    • I am excited about the possibility of exploring a new city and experiencing different cultures.

  • Answered by AI
  • Q3. Depreciation entry
  • Q4. Dep on intangible assets
  • Ans. 

    Depreciation on intangible assets is not allowed under generally accepted accounting principles (GAAP).

    • Intangible assets such as patents, copyrights, and trademarks are not subject to depreciation.

    • Instead, they are typically amortized over their useful lives.

    • Amortization is the systematic allocation of the cost of an intangible asset over its estimated useful life.

    • The amortization expense is recorded as an operating ex...

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: Everyone was given 10 minutes time to think points for this topic. I spoke neither in favour nor in against for this topic. I just spoke that india should adopt ways to make chinese products.it should be loud and clear..
Duration: 10 hours

Round: HR Interview
Experience: Strengths and weaknesses. Ready to relocate..

Round: Technical Interview
Experience: Interviewer just asked the basic journal entries and regarding my experience during training. He asked me if I am able to stretch or not.

Skills: Communication And Confidence
College Name: Institute of Chartered Accountants of India

HCLTech Interview FAQs

How many rounds are there in HCLTech Fraud Analyst interview?
HCLTech interview process usually has 1 rounds. The most common rounds in the HCLTech interview process are Technical.
How to prepare for HCLTech Fraud Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are Fraud Management, Dispute Management, Excel, Fraud Analytics and Fraud Management System.
What are the top questions asked in HCLTech Fraud Analyst interview?

Some of the top questions asked at the HCLTech Fraud Analyst interview -

  1. What is a card network, and explain how does it opera...read more
  2. What is the difference between a debit card and a credit ca...read more
  3. What is a chargeback, and what is the process involved in handling chargebac...read more

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Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
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HCLTech Fraud Analyst Salary
based on 26 salaries
₹2.1 L/yr - ₹8 L/yr
At par with the average Fraud Analyst Salary in India
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based on 2 reviews

2.8/5

Rating in categories

2.2

Skill development

2.6

Work-life balance

2.6

Salary

4.2

Job security

2.6

Company culture

2.0

Promotions

2.6

Work satisfaction

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