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I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 3 interview rounds.
Maintain eye contact, listen actively, and use positive body language to receive customers while talking.
Maintain eye contact to show interest and attentiveness
Listen actively to understand the customer's needs and concerns
Use positive body language such as nodding and smiling to show engagement
Avoid interrupting the customer and let them finish speaking before responding
Repeat key points back to the customer to show u
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