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GSpan Automation Technologies

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GSpan Automation Technologies Senior Customer Service Representative Interview Questions and Answers

Updated 22 Jan 2023

GSpan Automation Technologies Senior Customer Service Representative Interview Experiences

1 interview found

Senior Customer Service Representative Interview Questions & Answers

user image sumesh

posted on 7 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Technical Questions About the experience in my last organization. Computer knowledge
    • Add your answer
  • Q2. Computer knowledge and customer service experience
    • Add your answer
  • Q3. Voice Experience and typing speed
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Cool.
Be Confident
Answer the questions with ease

Top trending discussions

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Interview Tips & Stories
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Senior Customer Service Representative Interview Questions & Answers

American Express user image Vidit Gulati

posted on 5 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. How to convince the customer to buy the product?
  • Ans. 

    To convince the customer to buy the product, focus on highlighting its benefits, addressing their needs, building trust, and offering incentives.

    • Highlight the unique features and benefits of the product

    • Address the customer's needs and pain points

    • Build trust by providing testimonials or case studies

    • Offer incentives such as discounts, free trials, or guarantees

    • Provide excellent customer service and support

    • Answered by AI
    Add your answer
Round 2 - Case Study 

Situation based questions

Customer Service Representative Interview Questions & Answers

HSBC Group user image Anonymous

posted on 28 Oct 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
-

I applied via Company Website and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Necessary skills needed for a customer service rep.
    • Add your answer
  • Q2. Why do you want to work at HSBC
    • Add your answer
Round 2 - Aptitude Test 

Behavioral assessment if it aligns with their value (30min-1hr)

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress smart, be confident, You got this, All the best.

Senior Representative Interview Questions & Answers

BNY user image Anonymous

posted on 19 Mar 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction : in this they will check fluency in english, sentence formation, confidence etc.,
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. As i was experience candidate, i did not had any aptitude test., i was in my home town so gave telephonic round., in which operation manager asked me to introduce yourself, then questions on accounting, mu...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fresher's (Finance & accounts) : prepare well for aptitude test., also prepare well on self introduction & basic knowledge about BNY, share market , OTC ( futures , option , forwards, derivatives, accounting basic J.E, etc)

Experience candidate : there will be HR round in which they will check communication, experience, expectations and in one on one / face to face interview scenario based questions, questions on CV whatever mentioned by candidate, they will check knowledge also on trades, mutual fund, custody/trustee in relation to MF. Etc.,

Operations Representative Interview Questions & Answers

Wells Fargo user image Anonymous

posted on 27 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About the previous organisation work etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare on your previous job role mostly. They ask most of the questions from your previous profile and go through your resume. They will ask analytical questions scenario base.

Sales Representative Interview Questions & Answers

HDFC Sales user image Anonymous

posted on 3 May 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Asking about how to achieve your business.

Round 3 - Exam 

(1 Question)

  • Q1. Mathematics English
    • Add your answer

Medical Representative Interview Questions & Answers

Xyz Company user image Anonymous

posted on 2 Mar 2022

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Concentex

Round 2 - Coding Test 

How about medicare

Interview Preparation Tips

Interview preparation tips for other job seekers - What is your idea about crypto

Senior Customer Service Representative Interview Questions & Answers

American Express user image Anonymous

posted on 23 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Talk about your work experience.
    • Add your answer
Round 2 - Voice and Accent 

(2 Questions)

  • Q1. Comprehension and Retention.
    • Add your answer
  • Q2. Reading and Listening.
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. Talk about a situation you saved from being escalated.
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer

Interview Preparation Tips

Topics to prepare for American Express Senior Customer Service Representative interview:
  • Credit Cards
  • Customer Relationship
  • Spoken English
Interview preparation tips for other job seekers - Be confident and make sure you don't talk about anything irrelevant. You'll be fine :)

Customer Service Representative Interview Questions & Answers

HSBC Group user image Anonymous

posted on 1 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

Assessment of Aptitude, basic common understanding of day to day problems and thier management

Round 3 - One-on-one 

(1 Question)

  • Q1. Even thiugh i prepared thoroughly, they wanted to know more about me as a person and were not too hard. Quite an amazing panel.
    • Add your answer
Round 4 - HR 

(2 Questions)

  • Q1. Why you want to work with HSBC
    • Add your answer
  • Q2. What are expectation in terms of salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real, they would select you if they find you suitable, otherwise it would be you struggling on the job.

Senior Representative Interview Questions & Answers

BNY user image Vaishali Narkhede

posted on 4 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Job Description, Experience in years,
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. What are the types of Corp actions? Explain in Details What is dividend? Impact of dividend on NAV Previous job working overview.
  • Ans. 

    Types of Corp actions include dividends, stock splits, mergers, acquisitions, and spin-offs. Dividends are payments made by a company to its shareholders from its profits.

    • Types of Corp actions: dividends, stock splits, mergers, acquisitions, spin-offs

    • Dividend is a payment made by a company to its shareholders from its profits

    • Impact of dividend on NAV: NAV decreases by the amount of dividend paid

    • Previous job working ove...

    • Answered by AI
    Add your answer
More about working at GSpan Automation Technologies

GSpan Automation Technologies Interview FAQs

How many rounds are there in GSpan Automation Technologies Senior Customer Service Representative interview?
GSpan Automation Technologies interview process usually has 2 rounds. The most common rounds in the GSpan Automation Technologies interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in GSpan Automation Technologies Senior Customer Service Representative interview?

Some of the top questions asked at the GSpan Automation Technologies Senior Customer Service Representative interview -

  1. Computer knowledge and customer service experie...read more
  2. Voice Experience and typing sp...read more

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