GSpan Automation Technologies Senior Customer Service Representative Interview Questions and Answers

Q1. Can you describe your past working experience?
Ans. 
I have over 5 years of experience in sales, with a proven track record of exceeding targets and building strong client relationships.
• Worked as a Sales Representative for XYZ Company for 3 years

• Consistently met and exceeded monthly sales targets by 20%

• Developed and maintained relationships with key clients, resulting in a 30% increase in repeat business

• Trained new sales team members on product knowledge and sales techni
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Q1. What are your salary expectations?
Ans. 
My salary expectations are competitive and based on my experience, skills, and the market rate for this position.
• Research the average salary range for Sales Representatives in your industry and location

• Consider your level of experience and skills when determining your salary expectations

• Be prepared to negotiate and discuss benefits in addition to salary
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Q1. What are the aspects of a home loan?
Ans. 
Aspects of a home loan include interest rate, loan amount, repayment period, and type of loan.
• Interest rate: The rate at which the borrower is charged for borrowing the money.

• Loan amount: The total amount of money borrowed from the lender.

• Repayment period: The duration over which the loan must be repaid.

• Type of loan: Different types of home loans include fixed-rate, adjustable-rate, FHA, VA, and USDA loans.
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Q1. Family background
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Q1. Necessary skills needed for a customer service rep.
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Q2. Why do you want to work at HSBC
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Behavioral assessment if it aligns with their value (30min-1hr)

Q1. Self introduction : in this they will check fluency in english, sentence formation, confidence etc.,
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Q1. As i was experience candidate, i did not had any aptitude test., i was in my home town so gave telephonic round., in which operation manager asked me to introduce yourself, then questions on accounting, mu...read more
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Q1. About the previous organisation work etc
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Concentex

How about medicare

Q1. Tell me about yourself.
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Q2. Talk about your work experience.
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Q1. Comprehension and Retention.
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Q2. Reading and Listening.
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Q1. Talk about a situation you saved from being escalated.
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Q2. Why should we hire you?
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Assessment of Aptitude, basic common understanding of day to day problems and thier management

Q1. Even thiugh i prepared thoroughly, they wanted to know more about me as a person and were not too hard. Quite an amazing panel.
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Q1. Why you want to work with HSBC
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Q2. What are expectation in terms of salary
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Q1. Job Description, Experience in years,
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Q1. What are the types of Corp actions? Explain in Details What is dividend? Impact of dividend on NAV Previous job working overview.
Ans. 
Types of Corp actions include dividends, stock splits, mergers, acquisitions, and spin-offs. Dividends are payments made by a company to its shareholders from its profits.
• Types of Corp actions: dividends, stock splits, mergers, acquisitions, spin-offs

• Dividend is a payment made by a company to its shareholders from its profits

• Impact of dividend on NAV: NAV decreases by the amount of dividend paid

• Previous job working ove...read more
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