Google Operations Center Team Lead Interview Questions and Answers

Q1. It is relevant to area where you are expertises and for position you applied for
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Q2. Relevant to position
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Q1. What are your salary expectations?
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Q2. Tell me about yourself.
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General knowledge about logistics

Logistics how to manage team

Q1. Logistics lm fm tms rto rvp
Ans. 
These are acronyms related to supply chain management and transportation.
• Logistics - the process of planning, implementing, and controlling the movement of goods from point of origin to point of consumption

• LM - Logistics Manager, responsible for overseeing the logistics process

• FM - Freight Manager, responsible for managing the transportation of goods

• TMS - Transportation Management System, software used to manage transp...read more
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Q1. A brief introduction about yourself
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Q1. Just a normal conversation and self handling situation
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Q1. They ask about over self and about family
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Q2. And common question about customer service and skill and responsibilities
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Q1. Introduce yourself
Ans. 
I am a highly motivated and detail-oriented individual with a background in marketing and a passion for data analysis.
• Background in marketing

• Passion for data analysis

• Highly motivated and detail-oriented
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Q2. Why did you choose BPO
Ans. 
I chose BPO because of the opportunity to work with diverse clients, develop strong communication skills, and gain valuable experience in a fast-paced environment.
• Opportunity to work with diverse clients

• Develop strong communication skills

• Gain valuable experience in a fast-paced environment
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Q1. Introduce yourself
Ans. 
I am a highly motivated and detail-oriented individual with a background in marketing and a passion for project management.
• Background in marketing

• Passion for project management

• Detail-oriented

• Highly motivated
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Q2. What is sales and how to talk with customer
Ans. 
Sales is the process of selling products or services to customers by understanding their needs and providing solutions.
• Build rapport with the customer by actively listening and asking questions to understand their needs

• Highlight the benefits of the product or service that meet the customer's needs

• Handle objections by addressing concerns and providing additional information or alternatives

• Close the sale by asking for th...read more
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There was a situation given to us

On customer centricity

Q1. Normal resume questions
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