Google Operations Center HUB Incharge Interview Questions and Answers

Q1. A brief introduction about yourself
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Q1. Just a normal conversation and self handling situation
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Q1. They ask about over self and about family
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Q2. And common question about customer service and skill and responsibilities
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Q1. Introduce yourself
Ans. 
I am a highly motivated and detail-oriented individual with a background in marketing and a passion for data analysis.
• Background in marketing

• Passion for data analysis

• Highly motivated and detail-oriented
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Q2. Why did you choose BPO
Ans. 
I chose BPO because of the opportunity to work with diverse clients, develop strong communication skills, and gain valuable experience in a fast-paced environment.
• Opportunity to work with diverse clients

• Develop strong communication skills

• Gain valuable experience in a fast-paced environment
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Q1. Introduce yourself
Ans. 
I am a highly motivated and detail-oriented individual with a background in marketing and a passion for project management.
• Background in marketing

• Passion for project management

• Detail-oriented

• Highly motivated
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Q2. What is sales and how to talk with customer
Ans. 
Sales is the process of selling products or services to customers by understanding their needs and providing solutions.
• Build rapport with the customer by actively listening and asking questions to understand their needs

• Highlight the benefits of the product or service that meet the customer's needs

• Handle objections by addressing concerns and providing additional information or alternatives

• Close the sale by asking for th...read more
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Q1. Can you tell me your self and any previous experience work ?
Ans. My self I’m M.Vanish kumar I have a diverse background in various industries including marketing and customer services I’ve developed strong communication and problems solving skills through my previous role
Answered by energeticsparrow
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Q2. How do you handle conflicts or difficult situations at work
Ans. I believe in open and honest communication . I try to understand different perspectives and find a solution for that work for everyone involved
Answered by energeticsparrow
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Q3. Tell me your strength and weakness
Ans. My strength is my ability to adapt to new situations quickly however I’m always working on improving my public speaking skills
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Why should zomato enter the dining biz?

There was a situation given to us

On customer centricity

Q1. Normal resume questions
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Asked array questions medium level

Q1. About my internships
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Q2. And projects in detail
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Gd plus written. Question - what would you do if a cx receives a wrong order

Q1. About you introduction
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Simple topics for GD

Q1. Job role and responsibilities
Ans. 
The job role of an Associate involves supporting senior staff, completing tasks assigned by managers, and collaborating with team members.
• Supporting senior staff in various tasks and projects

• Completing tasks assigned by managers in a timely manner

• Collaborating with team members to achieve common goals

• Assisting in research, analysis, and reporting

• Participating in meetings and providing input

• Maintaining accurate records
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Q2. Prior work experience and qualifications
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Q1. Culture fit or not
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Q2. Salary negotiation with the candidate
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