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GMR Group Senior Customer Service Executive Interview Questions and Answers

Updated 25 Sep 2024

GMR Group Senior Customer Service Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Regarding job post and experience
  • Q2. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for the post applied for and be confidence in every step , and listen careful what interviewer is asking.
After that you will be qualified for the job.

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous experiences and your way to tackle the situations
  • Q2. The situation handling questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and gentle and be extrovert with confidence

Senior Customer Service Executive Interview Questions Asked at Other Companies

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Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. What are your strengths and weaknesses?
  • Q3. Tell me about yourself.
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Before interview prepare yourself...
1. Know about company
2. About yourself
This is basic questions of any interview...
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 
Round 3 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 4 - HR 

I applied via Walk-in and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me your self & education details
Round 3 - Job profile 

(1 Question)

  • Q1. Job role & responsibilities & salary & timing

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well & self introduction & must carry I'd proof & resume

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your work, self, Skills,

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident, Grooming,

I was interviewed before Jul 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Face to Face interview me
Tips: He asked me why did coming here i told this is a big company growth is here

Skills: Talking Ability

I applied via Campus Placement and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Technical
  • Q2. HR

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is simply a formal discussion for knowing about candidates' communication & soft skill. It describes that how you present yourself .
Interview comprises "inter + view". So, interviewer only wants that candidate should according to job profile.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Sales Marketing Executive as CFA role in the distribution.
  • Q2. Daily mis reports of management.
  • Ans. 

    Daily MIS reports provide management with key insights and data to make informed decisions.

    • Daily MIS reports should include key performance indicators (KPIs) such as sales numbers, conversion rates, and customer acquisition costs.

    • These reports help management track progress towards goals and identify areas for improvement.

    • Examples of daily MIS reports could include a summary of sales activities, a comparison of actual ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - About Myself:
I am very Practical Person with an disposition and strong cultural values. I strongly believe in accuracy
and precision in whatever I do. I believe I have good communication skill that would provide transparency and
productivity in the organization.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Whatever hr has put up the question to me
  • Q2. Hr has put up the question to me about my work experience and knowledge of sales
  • Q3. Hr har put up the question about my education

Interview Preparation Tips

Topics to prepare for ITC Sales Executive interview:
  • Sales
Interview preparation tips for other job seekers - I am already given interview in itc limited so one more time i am ready to give the interview in itc
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GMR Group Interview FAQs

How many rounds are there in GMR Group Senior Customer Service Executive interview?
GMR Group interview process usually has 1 rounds. The most common rounds in the GMR Group interview process are One-on-one Round and HR.

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GMR Group Senior Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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GMR Group Senior Customer Service Executive Salary
based on 7 salaries
₹3.4 L/yr - ₹4.7 L/yr
12% more than the average Senior Customer Service Executive Salary in India
View more details

GMR Group Senior Customer Service Executive Reviews and Ratings

based on 4 reviews

4.8/5

Rating in categories

4.7

Skill development

5.0

Work-life balance

4.0

Salary

5.0

Job security

4.3

Company culture

4.8

Promotions

4.3

Work satisfaction

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