10+ GreenDarts Infotech Interview Questions and Answers

I am familiar with installing multiple operating systems.

• I have experience installing Windows operating systems such as Windows 10, Windows 8, and Windows 7.

• I am proficient in installing various Linux distributions like Ubuntu, CentOS, and Fedora.

• I am also familiar with macOS installations on Apple computers.

• I have knowledge of installing server operating systems like Windows Server 2016 and Linux server distributions.

Yes, I am familiar with IT ticketing systems.

• I have experience using popular IT ticketing systems such as ServiceNow, Jira Service Desk, and Zendesk.

• I am proficient in creating, updating, and resolving tickets in a timely manner.

• I understand the importance of accurately documenting all relevant information in tickets for tracking and reporting purposes.

OST and PST are file formats used by Microsoft Outlook to store email, contacts, and other data.

• OST stands for Offline Storage Table and is used by Outlook to store a copy of mailbox data on the local computer.

• PST stands for Personal Storage Table and is an Outlook data file that stores email messages, contacts, calendar items, and other data.

• OST files are used when working with Exchange Server accounts, allowing offline access to mailbox data.

• PST files are typically used for...read more

DNS is a system that translates domain names to IP addresses. DHCP is a protocol that assigns IP addresses to devices on a network.

• DNS stands for Domain Name System

• DNS translates domain names to IP addresses

• DHCP stands for Dynamic Host Configuration Protocol

• DHCP assigns IP addresses to devices on a network

• To configure DNS, you need to set up DNS servers and configure DNS zones

• To configure DHCP, you need to set up a DHCP server and configure DHCP scopes

• DNS and DHCP are often u...read more

Windows patches can be updated using Windows Update or manually downloading and installing them.

• Open Windows Update and check for available updates

• Download and install updates manually from Microsoft's website

• Use a patch management tool like WSUS or SCCM

• Ensure system is backed up before installing updates

• Reboot system after installing updates

To configure a printer, you need to connect it to the computer, install the necessary drivers, and set up the printer settings.

• Connect the printer to the computer using a USB cable or through a network connection

• Install the printer drivers by either using the installation CD provided with the printer or downloading the drivers from the manufacturer's website

• Configure the printer settings such as paper size, print quality, and default printer

• Test the printer by printing a test...read more

Office 2016 is a desktop application suite while O365 is a cloud-based subscription service that includes Office 2016.

• Office 2016 is a one-time purchase while O365 is a subscription-based service.

• O365 includes additional features like OneDrive, Skype for Business, and Exchange Online.

• Office 2016 can only be installed on a limited number of devices while O365 can be installed on multiple devices.

• O365 provides regular updates and new features while Office 2016 only receives sec...read more

Active Directory is a Microsoft service that manages network resources and user accounts.

• It is used to authenticate and authorize users and computers in a Windows domain network.

• It stores information about users, groups, computers, and other network objects.

• It provides a centralized location for managing network resources and security policies.

• It allows administrators to delegate administrative tasks to other users.

• It can be used to manage access to network resources, such as...read more

Antivirus can be updated by downloading the latest virus definitions from the vendor's website and installing them.

• Check the vendor's website for the latest virus definitions

• Download the latest definitions

• Install the definitions on all affected machines

• Schedule regular updates to ensure continued protection

A remote device is a device that can be accessed and controlled from a different location.

• Remote devices allow users to access and control them from a distance.

• They are commonly used in IT support to troubleshoot and fix issues on users' computers remotely.

• Examples of remote devices include remote desktops, remote servers, and remote control devices for home automation systems.

Bitlocker encryption is a feature in Windows that encrypts data on a hard drive.

• It is used to protect data on a hard drive from unauthorized access

• It uses Advanced Encryption Standard (AES) encryption

• It can be managed through Group Policy or the BitLocker Drive Encryption Control Panel

• It requires a password or smart card to access the encrypted data

• It can be used on both internal and external hard drives

VPN is a technology that allows secure and private access to a network over the internet.

• VPN provides a secure connection between a user's device and a private network.

• It encrypts the data transmitted over the internet, ensuring privacy and preventing unauthorized access.

• VPN allows users to access resources on a private network remotely, as if they were directly connected to it.

• It is commonly used to protect sensitive data, bypass geo-restrictions, and enhance online privacy....read more

A pivot table is a data summarization tool used in spreadsheet programs. A lookup function is used to search for specific data in a table.

• Pivot table organizes and summarizes data from a larger table

• It allows users to rearrange and manipulate data to analyze trends and patterns

• Lookup function searches for a specific value in a table and returns a related value

• Common lookup functions include VLOOKUP and HLOOKUP

Data analysis can help sales process by identifying trends, customer preferences, and optimizing strategies.

• Identifying trends in sales data to forecast future sales and plan accordingly

• Analyzing customer preferences and behavior to tailor marketing strategies

• Optimizing pricing strategies based on competitor analysis and market trends

• Segmenting customers based on purchasing patterns to target specific groups effectively

MPLS is a protocol used to route traffic within a network while BGP is used to route traffic between networks.

• MPLS is used to create virtual private networks (VPNs) within a network

• BGP is used to exchange routing information between different networks

• MPLS can be used in conjunction with BGP to provide end-to-end connectivity between networks

• Examples of MPLS-based VPNs include Layer 2 VPNs and Layer 3 VPNs

• BGP is commonly used in Internet Service Provider (ISP) networks to exch...read more

Configuring a switch involves setting up basic parameters, VLANs, and security features.

• Access the switch's command line interface (CLI) through a console or remote connection

• Set basic parameters such as hostname, IP address, and subnet mask

• Create VLANs and assign ports to them

• Configure security features such as port security and access control lists

• Save the configuration to non-volatile memory

DBMS stands for Database Management System. It is a software system that manages and organizes data in a database.

• DBMS is used to create, modify, and delete databases and their objects.

• It provides a way to store, retrieve, and manipulate data in an organized and efficient manner.

• Examples of DBMS include Oracle, MySQL, Microsoft SQL Server, and PostgreSQL.

• DBMS can be classified into relational, hierarchical, network, and object-oriented types.

• It ensures data integrity, securit...read more