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Global Credit Solutions Counsellor Interview Questions and Answers

Updated 8 Feb 2023

Global Credit Solutions Counsellor Interview Experiences

1 interview found

Counsellor Interview Questions & Answers

user image Anonymous

posted on 8 Feb 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test basically find experience, knowledge, communication, and solving and analytical information in an employee/person.

Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduce yourself, what is actually you are in your sense ?
  • Q2. Tell me about your experience what you do for your carrier and what are you doing ?
  • Q3. How you balanced your seat in this company, what is in you ?

Interview Preparation Tips

Topics to prepare for Global Credit Solutions Counsellor interview:
  • Employee Satisfaction
  • Problem Solving
Interview preparation tips for other job seekers - Before serch any job, think about your goal and future that what actually you doing, if we select any organisation for interview think and create mindset that I found opportunity when I know current organization which one I selected after so much scrolling.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. First question is Introduction?
  • Q2. If a customer want refund on the last free trial period how to resist the customer?
  • Ans. 

    Resisting a customer's request for a refund on a free trial period requires clear communication and explanation of the terms and conditions.

    • Explain the terms and conditions of the free trial period clearly to the customer.

    • Emphasize that the free trial period was provided for the customer to try the product/service without any obligation to purchase.

    • Politely inform the customer that refunds are not offered for free tria...

  • Answered by AI
  • Q3. Salary discussion?

Interview Preparation Tips

Interview preparation tips for other job seekers - Better prepare the introduction in english only and develop some sales techniques in yourself.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Case Study 

Case study an in depth study oc one person,group,or event

Round 2 - Coding Test 

A situation faced when individual collectvely make a choice for the alternative before them

Interview Preparation Tips

Topics to prepare for Microsoft Corporation Counsellor interview:
  • Psychology
  • Psychiatry
Interview preparation tips for other job seekers - Always make your self happy.
Be healthy
Not from body
But also from mind🥰
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Please can you Explain your resume
  • Q2. What is your total experience
  • Q3. What is your last ctc and you current expectations
Round 3 - One-on-one 

(3 Questions)

  • Q1. Please tell me the reissuance process with the commands
  • Ans. 

    The reissuance process involves cancelling the original ticket and issuing a new one with updated information.

    • Cancel the original ticket using the appropriate command

    • Rebook the ticket with the desired changes

    • Issue the new ticket with the updated information

  • Answered by AI
  • Q2. Please tell me the refund command.
  • Ans. 

    The refund command is used to process a refund for a travel booking.

    • The refund command typically involves entering specific details such as the booking reference number, amount to be refunded, and reason for the refund.

    • Example: Refund command for booking reference number XYZ123, refund amount $100, reason for refund - cancellation.

  • Answered by AI
  • Q3. What was the roles and responsibilities in your last organisation.

Interview Preparation Tips

Topics to prepare for Teleperformance Senior Travel Counsellor interview:
  • tourism
Interview preparation tips for other job seekers - You should have the quality ti explain your resume. Should have a good knowledge of any one gds from sabre and Amadeus. Do not hesitate to answer . Do not loose your confidence.

Skills evaluated in this interview

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Case Study 

Basic Personal Details

Round 2 - One-on-one 

(1 Question)

  • Q1. Work Experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Case Study 

Case study an in depth study oc one person,group,or event

Round 2 - Coding Test 

A situation faced when individual collectvely make a choice for the alternative before them

Interview Preparation Tips

Topics to prepare for Microsoft Corporation Counsellor interview:
  • Psychology
  • Psychiatry
Interview preparation tips for other job seekers - Always make your self happy.
Be healthy
Not from body
But also from mind🥰
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Your previous company experience
  • Q2. Why you left the job

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

Personal and professional exp

Round 3 - HR 

(4 Questions)

  • Q1. Salary and personal and professional questions
  • Q2. Tell me about mysefl
  • Ans. 

    I am a dedicated and compassionate counsellor with a strong background in psychology and a passion for helping others navigate through their challenges.

    • I have a Bachelor's degree in Psychology from XYZ University.

    • I have completed a certification in Counselling Techniques from ABC Institute.

    • I have 5 years of experience working as a counsellor at DEF Counseling Center.

    • I specialize in cognitive-behavioral therapy and mind...

  • Answered by AI
  • Q3. Explain job role and retention process
  • Q4. Mock test regaridng theinterview

I applied via Approached by Company and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction How uconvince parents
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce yourself Scenario based

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't try...very low salary they will offer.
And target based

I applied via Naukri.com and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why is MBA necessary for a sales job?
  • Ans. 

    An MBA is not necessary for a sales job, but it can provide valuable skills and knowledge.

    • An MBA can provide a strong foundation in business principles and strategies, which can be beneficial in sales.

    • It can enhance analytical and problem-solving skills, helping sales professionals to identify and address customer needs effectively.

    • An MBA can also provide a broader understanding of market dynamics and consumer behavior...

  • Answered by AI
  • Q2. How will you handle a customer if you are attending to another one?
  • Ans. 

    I would prioritize the customer I am currently attending to while ensuring the other customer feels acknowledged and informed about the wait.

    • Apologize to the customer you are currently attending to and inform them that you will be with them shortly.

    • Acknowledge the presence of the other customer and let them know that you will be with them as soon as possible.

    • If possible, provide an estimated wait time to the other cust...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be rigorous in your answers. Don't hesitate. Ask as many relevant questions as you can.

Global Credit Solutions Interview FAQs

How many rounds are there in Global Credit Solutions Counsellor interview?
Global Credit Solutions interview process usually has 3 rounds. The most common rounds in the Global Credit Solutions interview process are Aptitude Test, One-on-one Round and Resume Shortlist.

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People are getting interviews through

based on 1 Global Credit Solutions interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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Global Credit Solutions Counsellor Salary
based on 4 salaries
₹2.6 L/yr - ₹3 L/yr
21% less than the average Counsellor Salary in India
View more details

Global Credit Solutions Counsellor Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

5.0

Salary & Benefits

3.0

Job Security

5.0

Company culture

3.0

Promotions/Appraisal

4.0

Work Satisfaction

Explore 1 Review and Rating
Counsellor
4 salaries
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₹2.6 L/yr - ₹3 L/yr

Credit Counselor
4 salaries
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₹2 L/yr - ₹2.9 L/yr

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