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Global Benefits Group Customer Support Executive Interview Questions and Answers

Updated 12 Jul 2022

Global Benefits Group Customer Support Executive Interview Experiences

1 interview found

Round 1 - Assignment 

Nothing to worry much. go with the flow

Round 2 - One-on-one 

(1 Question)

  • Q1. Manager round. Not much technical. past experience and communication.

Interview Preparation Tips

Interview preparation tips for other job seekers - Day shift job. salaries are average. No senior role. no pressure at work.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. How many language you know to apeak
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Able to communicate effectively in all three languages

    • Can provide customer support in multiple languages

  • Answered by AI
  • Q2. How can you assist customers to solve their query
  • Ans. 

    I can assist customers by actively listening to their concerns, providing accurate information, offering solutions, and following up to ensure satisfaction.

    • Listen attentively to the customer's query

    • Ask clarifying questions to fully understand the issue

    • Provide accurate and relevant information or solutions

    • Follow up with the customer to ensure their query has been resolved

  • Answered by AI
  • Q3. Can you able to type fast
  • Ans. 

    Yes, I am able to type fast and accurately.

    • I have a typing speed of 70 words per minute.

    • I have experience in data entry roles where speed and accuracy were crucial.

    • I am proficient in using keyboard shortcuts to increase typing speed.

  • Answered by AI
  • Q4. Salary negotiations

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company, average salary, job safety, descent and well knowledgeable managers,
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic questions will be asked

Round 2 - HR 

(1 Question)

  • Q1. Will discuss about previous jobs and negotiate salary

I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. 1.introduce yourself
  • Q2. What strategy you apply while hiring insurance advisor
  • Q3. Which audience you will target for hiring advisor
  • Q4. Are you comfortable in traveling or going in field for meeting prospect

Interview Preparation Tips

Interview preparation tips for other job seekers - I will advice you that be positive and speak confidently what you are speaking.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is a mutual fund?
  • Q2. What is an investment plan?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Hi Ankit tell me about your self
  • Q2. Current working or unemployed
  • Q3. Are you interested to switch your job
Round 2 - Behavioral 

(6 Questions)

  • Q1. Hi Ankit tell me about your self
  • Q2. What is your current role and responsibility
  • Q3. Who all are there in your family?"
  • Q4. Why do you want to change your job?
  • Q5. Why should I hire you..
  • Q6. What is your expectations about salary. And etc..

Interview Preparation Tips

Interview preparation tips for other job seekers - Share the truth about your job interview confidentially..
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Sales related questions were asked
Round 3 - One-on-one 

(1 Question)

  • Q1. Sales related questions were asked
Round 4 - HR 

(1 Question)

  • Q1. Salary negotiation part

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best dear .employee friendly company. Good work culture less attrition

I applied via Naukri.com

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Knowledgable team of HR in Chola MS General insurance Co Ltd.and asking to experience related question to candidate.HR staff is a supportive for interviewer candidate.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic test only easily we can clear

Round 3 - One-on-one 

(2 Questions)

  • Q1. Interview with immediate boss
  • Q2. Self intro and personal details and basic product details

Interview Preparation Tips

Interview preparation tips for other job seekers - If communication is well they will hire you go with the confidence and the channel Bank of baroda is great place to work
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Numerical reasoning, Logical reasoning and problem solving

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about your self ?
  • Q2. How do you adapt to change in the insurance market ?
  • Ans. 

    I adapt to change in the insurance market by staying informed, being flexible, and collaborating with team members.

    • Stay informed about industry trends and regulations

    • Be flexible and open to new ideas and strategies

    • Collaborate with team members to brainstorm and implement innovative solutions

  • Answered by AI
  • Q3. What are your career goals with in the insurance sector

Interview Preparation Tips

Interview preparation tips for other job seekers - Research the insurance industry and Gain relevant experience prepare for interview

Global Benefits Group Interview FAQs

How many rounds are there in Global Benefits Group Customer Support Executive interview?
Global Benefits Group interview process usually has 2 rounds. The most common rounds in the Global Benefits Group interview process are Assignment and One-on-one Round.
How to prepare for Global Benefits Group Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Global Benefits Group. The most common topics and skills that interviewers at Global Benefits Group expect are AR Calling, Communication Skills, Email Support, Excel and US Healthcare.

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