GigIndia Telecalling Executive Interview Questions and Answers for Freshers

50 question with gk and reasoning mcq

Q1. Introduction and prior exp
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Q1. Question about escalastions and ptoblem sovling
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Q1. Tell me something about yourself and your past experience if any
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Q2. Introduce yourself and tell them briefly your achievements
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Q1. Growth Opportunities and Last CTC
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Q2. Wait them to pitch the salary then say your expectations as per market standards.
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Q1. Tell me about yourself
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Q2. Internship Experience
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Q1. Tell me about yourself
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Q2. Some technical questions
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Q1. Why do you want to be in sales
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Q2. Where so you see yourself
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Q1. What is sales and how is it done
Ans. 
Sales is the process of selling products or services to customers in exchange for money.
• Identify potential customers

• Understand customer needs and preferences

• Present products or services in a compelling way

• Handle objections and negotiate terms

• Close the sale and follow up with customers

• Build relationships for repeat business
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Q1. Tell me about yourself
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Q2. Experience required
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Q1. About my till date professional journey
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Q2. How do you prioritize the leads
Ans. 
I prioritize leads based on their potential value, urgency, and fit with our product or service.
• Assess the potential value of each lead in terms of revenue generation

• Consider the urgency of the lead and prioritize those with immediate needs

• Evaluate how well the lead fits with our product or service to determine likelihood of conversion
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Q3. How do you handle the objections
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Q1. How much do you know about Meritto?
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Q2. What is your strategy for upselling and cross-selling
Ans. 
My strategy for upselling and cross-selling involves understanding customer needs, offering relevant products/services, and building strong relationships.
• Identify customer needs and preferences through active listening and asking probing questions

• Recommend additional products/services that complement the customer's initial purchase

• Utilize data analytics to suggest personalized recommendations based on past purchase his...read more
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