GigIndia Customer Service Executive Interview Questions and Answers

Q1. Introduce your self
Ans. 
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries and complaints

• I have a proven track record of improving customer satisfaction ratings

• I am proficient in using CRM systems and other customer service tools
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Q2. Just tell me about customer ?
Ans. 
Customers are individuals or businesses who purchase goods or services from a company.
• Customers are the lifeblood of any business, as they provide revenue and feedback.

• Building strong relationships with customers is crucial for long-term success.

• Customer satisfaction is key to retaining customers and attracting new ones.

• Examples: A customer may be an individual buying a product from an online store, or a business signi
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Tell me about yourself.
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Q1. Why You want to do this job?
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Q2. Why should we hire you?
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Q1. Tell me about yourself
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Q2. Experience required
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Really good at that moment

Q1. Tell me about your past experience
Ans. 
I have over 15 years of experience in senior executive roles across various industries.
• Led cross-functional teams to successfully launch new products

• Implemented cost-saving initiatives resulting in significant revenue growth

• Developed and executed strategic plans to drive business expansion

• Managed large budgets and achieved financial targets

• Built strong relationships with key stakeholders and clients
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Q2. Why should you want work with our industry
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Q1. Why do you want to be in sales
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Q2. Where so you see yourself
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Q1. What is sales and how is it done
Ans. 
Sales is the process of selling products or services to customers in exchange for money.
• Identify potential customers

• Understand customer needs and preferences

• Present products or services in a compelling way

• Handle objections and negotiate terms

• Close the sale and follow up with customers

• Build relationships for repeat business
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Q1. Why are you looking for a change?
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Q2. Where do you see yourself in 5 years?
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Q3. What is your family background?
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Q4. What are your strengths and weaknesses?
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Q5. Tell me about yourself.
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Q6. What was your salary expectations
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Q7. Tell me about yourself
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