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Germanium Technologies Customer Care Executive Interview Questions and Answers

Updated 13 Aug 2024

Germanium Technologies Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced customer care executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm and professional in challenging situations

    • Proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI
  • Q2. Tell me your curriculum
  • Ans. 

    I have a Bachelor's degree in Business Administration with a focus on customer service and communication skills.

    • Bachelor's degree in Business Administration

    • Focus on customer service and communication skills

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was your salary expectation
  • Ans. 

    My salary expectation is competitive and based on my experience, skills, and the responsibilities of the role.

    • I am looking for a salary that is in line with industry standards for Customer Care Executives.

    • I am open to discussing salary based on the specific requirements and benefits offered by the company.

    • I have researched the average salary range for Customer Care Executives in this region and am looking for a fair co

  • Answered by AI
  • Q2. Are you comfortable with rotational shifts
  • Ans. 

    Yes, I am comfortable with rotational shifts as I understand the nature of the job requires flexibility.

    • I have previous experience working in rotational shifts and have adapted well to the schedule.

    • I understand the importance of being available to assist customers at different times of the day.

    • I am willing to adjust my personal schedule to accommodate rotational shifts.

    • I believe working in rotational shifts can provide...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be confident when you gave your interview

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1.  Products sales

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly,use good eye contact and be confident.

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Work experience
  • Q2. R u comfertable traveling
  • Ans. 

    Yes, I am comfortable traveling for work.

    • I have experience traveling for work in my previous roles.

    • I am adaptable and enjoy exploring new places.

    • I am willing to travel for client meetings and conferences.

    • I understand the importance of face-to-face interactions in sales.

    • I am organized and can handle the logistics of travel efficiently.

  • Answered by AI
  • Q3. What is your study status
  • Q4. Graduate
  • Q5. Can u join immediatly
  • Q6. Will you able to sell product by showing them on thier phone screen on the app
  • Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,i got selected,after two days i got a cl bck,and on 3 days i did my joining procedure

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

About Your Experience and Personal Skills , Behaviour, Communication skills, Hygiene

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't lose Opportunity For Your Life Ensure chance

I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

My work experience and my knowledge

Interview Preparation Tips

Topics to prepare for Udaan Sales Executive interview:
  • Hard-work
  • Self confidence
  • Punchualty
  • customer support
  • Computer operator
Interview preparation tips for other job seekers - Only experience person and very hardworking person and honest and punchal

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Do u have eny experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice working with Quess corp Ltd nice experience and employees are working with friendly
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction and last company information
  • Q2. Experience basic knowledge
Round 2 - Technical 

(2 Questions)

  • Q1. Product knowledge
  • Q2. Product kpi explained

Customer Care Executive Interview Questions & Answers

Quess user image Awadhut Ajit Kulkarni

posted on 28 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.

    • Experienced in handling customer inquiries and complaints

    • Skilled in providing excellent customer service

    • Strong communication and problem-solving abilities

    • Ability to remain calm and professional in stressful situations

  • Answered by AI
  • Q2. Describe your college life?
  • Ans. 

    My college life was a mix of academics, extracurricular activities, and making lifelong friendships.

    • Studied hard to maintain good grades

    • Participated in various clubs and organizations

    • Made friends from diverse backgrounds

    • Balanced social life with academic responsibilities

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. They will give any 1 topic to speak
  • Q2. What are your hobbies?
  • Ans. 

    My hobbies include reading, hiking, and playing the guitar.

    • Reading: I enjoy reading fiction and non-fiction books in my free time.

    • Hiking: I love exploring nature trails and going on outdoor adventures.

    • Playing the guitar: I have been playing the guitar for several years and enjoy learning new songs.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and answer every question confidently they will select you
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. What you know about our company
Round 3 - One-on-one 

(1 Question)

  • Q1. What you know about our company

Germanium Technologies Interview FAQs

How many rounds are there in Germanium Technologies Customer Care Executive interview?
Germanium Technologies interview process usually has 2 rounds. The most common rounds in the Germanium Technologies interview process are HR and One-on-one Round.
How to prepare for Germanium Technologies Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Germanium Technologies. The most common topics and skills that interviewers at Germanium Technologies expect are Outbound Calling.

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Germanium Technologies Customer Care Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Germanium Technologies Customer Care Executive Salary
based on 12 salaries
₹1.2 L/yr - ₹4.3 L/yr
20% less than the average Customer Care Executive Salary in India
View more details

Germanium Technologies Customer Care Executive Reviews and Ratings

based on 4 reviews

2.5/5

Rating in categories

2.0

Skill development

2.4

Work-life balance

2.0

Salary

3.3

Job security

2.4

Company culture

2.4

Promotions

2.0

Work satisfaction

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