Genpact Operations Manager Interview Questions and Answers

Operations involves managing processes to produce goods and services efficiently and effectively.

• Focuses on optimizing resources, such as time, materials, and labor.

• Involves supply chain management, ensuring timely delivery of products.

• Includes quality control to maintain standards in production.

• Utilizes data analysis for decision-making and process improvements.

• Example: In manufacturing, operations managers strea...read more

The golden rules of accounting guide the recording of financial transactions, ensuring accuracy and consistency.

• 1. Debit what comes in, credit what goes out. Example: When a company purchases inventory, it debits inventory and credits cash.

• 2. Debit all expenses and losses, credit all incomes and gains. Example: When a company earns revenue, it debits cash and credits revenue.

• 3. For personal accounts, debit the rec...read more

I would maintain open communication, seek feedback, and align my goals with my manager's expectations to foster a productive relationship.

• Establish regular check-ins to discuss progress and expectations, ensuring alignment with my manager's goals.

• Seek constructive feedback on my performance and areas for improvement, demonstrating my commitment to growth.

• Adapt my work style to accommodate my manager's preferences,...read more

I have a foundational understanding of accounting principles, financial statements, and budgeting processes essential for operations management.

• Understanding of basic accounting principles like the double-entry system.

• Familiarity with financial statements: balance sheet, income statement, cash flow statement.

• Knowledge of budgeting processes and variance analysis to track performance.

• Experience with cost accounting...read more

The stages of AML (Anti-Money Laundering) include customer due diligence, transaction monitoring, and reporting suspicious activities.

• Customer Due Diligence: Verifying the identity of customers and assessing their risk level.

• Transaction Monitoring: Monitoring transactions for suspicious activities or patterns.

• Reporting Suspicious Activities: Reporting any suspicious activities to the appropriate authorities.

• Exampl...read more

Proficient in Excel for data analysis, reporting, and process improvement.

• Utilize Excel for data manipulation, analysis, and visualization

• Create pivot tables and charts to summarize and present data

• Use formulas and functions to automate calculations and streamline processes

• Develop macros to automate repetitive tasks

• Experience with VLOOKUP, INDEX-MATCH, and conditional formatting

• Knowledge of data validation and sor...read more