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Operations Manager
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Genpact Operations Manager Interview Questions and Answers

Updated 24 Jun 2024

Q1. That, if a student, who passed 12th and doesn't want to study further so how would you convince him to study more

Ans.

To convince a student to study more after passing 12th

  • Highlight the benefits of further education

  • Discuss potential career opportunities and growth

  • Emphasize the importance of continuous learning

  • Provide examples of successful individuals who continued their education

  • Offer guidance and support in choosing the right educational path

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Q2. In regards to Aml what are the stages

Ans.

The stages of AML (Anti-Money Laundering) include customer due diligence, transaction monitoring, and reporting suspicious activities.

  • Customer Due Diligence: Verifying the identity of customers and assessing their risk level.

  • Transaction Monitoring: Monitoring transactions for suspicious activities or patterns.

  • Reporting Suspicious Activities: Reporting any suspicious activities to the appropriate authorities.

  • Examples: Conducting background checks on customers, reviewing transa...read more

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Q3. Diff b/w accounting and financial accounting

Ans.

Accounting is a broader term that includes financial accounting as a subset. Financial accounting focuses on external reporting.

  • Accounting is a broader term that encompasses financial accounting.

  • Financial accounting focuses on external reporting and providing financial information to external stakeholders.

  • Financial accounting follows specific accounting principles and standards, such as Generally Accepted Accounting Principles (GAAP) or International Financial Reporting Stand...read more

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Q4. Impact of bad debt provision in our financial

Ans.

Bad debt provision has a significant impact on the financial health of a company.

  • Bad debt provision affects the company's profitability and cash flow.

  • It can lead to a decrease in revenue and an increase in expenses.

  • The provision for bad debt is an estimation of potential losses from customers who may not pay their debts.

  • If the provision is too low, it can result in unexpected write-offs and financial instability.

  • On the other hand, if the provision is too high, it can artifici...read more

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Discover Genpact interview dos and don'ts from real experiences

Q5. Revenue recognition standard

Ans.

Revenue recognition standard refers to the accounting principle that outlines when and how revenue should be recognized in financial statements.

  • Revenue should be recognized when it is earned and realized or realizable

  • The amount of revenue recognized should be based on the fair value of the goods or services provided

  • Revenue recognition can be complex and may require judgment calls based on specific circumstances

  • The new revenue recognition standard, ASC 606, went into effect fo...read more

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Q6. Excel knowledge and application used

Ans.

Proficient in Excel for data analysis, reporting, and process improvement.

  • Utilize Excel for data manipulation, analysis, and visualization

  • Create pivot tables and charts to summarize and present data

  • Use formulas and functions to automate calculations and streamline processes

  • Develop macros to automate repetitive tasks

  • Experience with VLOOKUP, INDEX-MATCH, and conditional formatting

  • Knowledge of data validation and sorting techniques

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Interview Process at Genpact Operations Manager

based on 21 interviews
3 Interview rounds
One-on-one Round - 1
One-on-one Round - 2
HR Round
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