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Genesys Informatic Customer Service Executive Interview Questions and Answers
Updated
13 Sep 2023
1 interview found
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Popular
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Aug 2023.
1 Interview Round
1
About myself Round (5 Questions)
- Q1. Introduced u r self View Answers (2)
- Q2. 20 code numbers telling take how many times u take? View Answers (2)
- Q3. HR asking only my self and seeing my resume Add Answer
- Q4. HR asking only myself and seeing resume Add Answer
- Q5. HR asking only myself and seeing my resume Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Search for suteble job and comfortable job..
Interview questions from similar companies
Sahirthan Chandran
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Nov 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. What is your weakness View Answers (1)
- Q2. What is your strength View Answers (1)
Customer Service Executive Interview Questions
JPMorgan Chase & Co.
Mutahir Pasha
posted on 14 Jun 2024
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me something about yourself which is not on your resume? Add Answer
- Q2. Which metric is important? AHT or CSAT? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be Smart and Honest, rest all will work out automatically and you're in 💼
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Explain the last movie you have watched View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I sent my resume to HR email 3 to 4 times, as per instructed said will get back to you, after that I waited and waited but even after 7-10 days never responded back, so I called them again and again for confirmation but still no proper response nor any proper feedback, I just wanted to ask them, am I eligible or not, still never responded back, this kind of HR is really unprofessional, feel sorry that they are working with one the best organisation and act like highly professional but not at all, don't even know how to talk with people also, I just wanted to try, doesn't matter wither I'll be selected or not, but atleast wanted to try once, I deserve to get atleast one chance for interview appointment.
Customer Service Executive Interview Questions
Motilal Oswal Financial Services
Anonymous
posted on 6 Dec 2024
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Dec 2023.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Educational details Add Answer
- Q2. Background experience Add Answer
2
One-on-one Round (2 Questions)
- Q1. Process related questions Add Answer
- Q2. Behavioral question Add Answer
Customer Service Executive Interview Questions
SBI Cards & Payment Services
Anonymous
posted on 15 Apr 2022
I applied via Walk-in
2 Interview Rounds
1
Group Discussion Round
How can resolve customer queries and patience control
2
Case Study Round
How can study
Interview Preparation Tips
Interview preparation tips for other job seekers - To present perfect position and clearly
No haritation and at the time of interview clar all doubts in one time
No haritation and at the time of interview clar all doubts in one time
I applied via Naukri.com and was interviewed in Nov 2020.
1 Interview Round
Interview Questions
- Q1. Why did you want to join here?
Add Answer
- Q2. Why did you migrate your job
Add Answer
- Q3. What are the qualifications you have
Add Answer
- Q4. Tell about yourself
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Upgrade yourself guys
And fortune thinking
And fortune thinking
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Behavioral Round (1 Question)
- Q1. What describes you best Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You should be good in English and you should have knowledge for the role you are applying.
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Why would you like to apply here Add Answer
- Q2. Tell me something about yourself Add Answer
2
One-on-one Round (1 Question)
- Q1. Explain the gap in employment during covid Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Strict with silly things, got rejected for working as a freelance worker during the covid lockdown, seems like the interviewer expects everyone to have great prestigious jobs during hard times
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Jul 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Salary drawn in current organization View Answers (1)
- Q2. Why you want to join American Express? View Answers (1)
3
VnA Round (1 Question)
- Q1. A paragraph was given to me. I was asked to read it for 2 mins and they would remove it from the screen and ask me questions from the paragraph and answers must...read more Add Answer
4
Technical Round (2 Questions)
- Q1. Why you want to join Amex? Tell about your hobbies. Add Answer
- Q2. When I informed I like cooking and it is my hobby. Interviewer asked, "what can can you cook?" Add Answer
5
Technical Round (2 Questions)
- Q1. Would you be comfortable doing night shifts? Who do you live with? What does your father do? Add Answer
- Q2. Travel is in boom. Why are you quitting now? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are seeking a role in Customer Service. Your communication skills need to be good. Be confident and explains your previous/current roles with enthusiasm. Agree to their conditions, e.g. nights shifts, Work from office and all. Remember you are asking for a job, be humble and do not put up your demands.
Genesys Informatic Interview FAQs
How many rounds are there in Genesys Informatic Customer Service Executive interview?
Genesys Informatic interview process usually has 2 rounds. The most common rounds in the Genesys Informatic interview process are Resume Shortlist.
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People are getting interviews through
based on 1 Genesys Informatic interview
WalkIn
100%
Low
Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.
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