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Genesys Informatic Interview Questions and Answers

Updated 13 Sep 2023

Genesys Informatic Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - About myself 

(5 Questions)

  • Q1. Introduced u r self
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries, complaints, and feedback

    • I have a proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI
  • Q2. 20 code numbers telling take how many times u take?
  • Ans. 

    The question is asking how many times a specific code number appears in a list of 20 code numbers.

    • Count the number of times the specified code number appears in the list of 20 code numbers.

    • Provide the total count as the answer.

  • Answered by AI
  • Q3. HR asking only my self and seeing my resume
  • Q4. HR asking only myself and seeing resume
  • Q5. HR asking only myself and seeing my resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Search for suteble job and comfortable job..

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Mar 2019. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself Current CTC , Expected CTC Notice period Negotiations if any
  • Q2. Technical related to the skills you have and the position you applied for.
  • Q3. Scenario based technical questions
  • Q4. This round will be easy one if you clear the previous round

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your resume and go through the JD for better understanding of the role.
Ask about the project and tools on which you are going to work.
Ask as much questions as possible to understand what is expected from the position.
All the Best!

I applied via Walk-in and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Any one related mi
  • Q2. I what job in our company.this company hiring mi?
  • Q3. I have graduate in BMS field so give me a one chance.

Interview Preparation Tips

Interview preparation tips for other job seekers - Giveup my interview in telephone round.then ,

Interview Questionnaire 

3 Questions

  • Q1. Difference between KYC and AML
  • Ans. 

    KYC is the process of verifying the identity of a customer while AML is the process of preventing money laundering.

    • KYC is focused on identifying and verifying the identity of a customer

    • AML is focused on preventing money laundering and terrorist financing

    • KYC is a prerequisite for AML

    • KYC involves collecting and verifying customer information such as name, address, and identification documents

    • AML involves monitoring custo...

  • Answered by AI
  • Q2. Why KYC is used in some areas and why AML is not used in that area
  • Ans. 

    KYC is used to verify the identity of customers while AML is used to detect and prevent money laundering.

    • KYC is used to ensure that financial institutions are not used for illegal activities.

    • AML is not used in some areas because those areas may not have a high risk of money laundering.

    • KYC is mandatory in many countries for financial institutions to comply with regulations.

    • AML is used in areas where there is a high risk...

  • Answered by AI
  • Q3. Where to used AML and not too used
  • Ans. 

    AML is used in financial institutions to prevent money laundering, while it is not commonly used in other industries.

    • AML is used in financial institutions to detect and prevent money laundering and terrorist financing.

    • It involves the identification and verification of customers, monitoring of transactions, and reporting of suspicious activities.

    • AML is not commonly used in other industries, although some may have simila...

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

15 Questions

  • Q1. Oops concept.
  • Q2. Decision making (if statement)
  • Q3. Loops
  • Q4. Use of log files
  • Ans. 

    Log files are used to record events and actions in a system or application.

    • Log files can be used for debugging and troubleshooting.

    • They can also be used for auditing and compliance purposes.

    • Log files can help identify security breaches or unauthorized access.

    • They can be used to monitor system performance and identify bottlenecks.

    • Log files can be analyzed to gain insights into user behavior and usage patterns.

  • Answered by AI
  • Q5. Debugging in a program/ project
  • Ans. 

    Debugging is the process of identifying and fixing errors in a program or project.

    • Debugging involves analyzing code and identifying errors

    • Tools like debuggers and logging can aid in the process

    • Common errors include syntax errors, logic errors, and runtime errors

    • Debugging should be done systematically and thoroughly

    • Testing and retesting is important to ensure all errors are fixed

  • Answered by AI
  • Q6. Static variable or static function
  • Q7. Data type
  • Q8. Try catch and finally
  • Q9. Final variable
  • Q10. Inheritance
  • Q11. Package and interface
  • Q12. Accessibly of variable or function
  • Ans. 

    Accessibility of variable or function

    • Variables and functions should be accessible to the parts of the code that need them

    • Accessibility can be controlled using access modifiers like public, private, and protected

    • Accessibility can also be affected by the scope of the variable or function

  • Answered by AI
  • Q13. Sql DDL, DML Statement
  • Q14. Sql join (all types of join)
  • Q15. Sql case sensitive statement

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the basics. Be confident of your answer. Keep practising the logics for small programs

Skills evaluated in this interview

deputy credit operation executive Interview Questions & Answers

Cholamandalam Investment & Finance user image Anonymous

posted on 9 Jan 2021

I applied via Referral

Interview Questionnaire 

3 Questions

  • Q1. Questions related to credit policies
  • Q2. How would you decide that a customer is genuine or authentic
  • Q3. Questions related to my hometown, my previous job, my role at that organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and just answer your own views on any topic, don't copy

Interview Questionnaire 

2 Questions

  • Q1. Why you want to leave your old organisation and what was your role in other past organisation
  • Q2. Well to answer question always be honest never give unclear answer and try to connect to interviewer so they are sure your answers are genuine..... I honestly replied that i was not liking the role and man...

Relegion manager Interview Questions & Answers

Motilal Oswal Financial Services user image Anonymous

posted on 7 Jan 2021

I applied via Company Website and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. I can understand English but don't speak English fastely
  • Q2. Plz you train me better speak English

Interview Preparation Tips

Interview preparation tips for other job seekers - Advice me confidence for interview

I applied via Referral and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. I was asked did you marry?
  • Q2. It is a very tough job !

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident! tell them I am ready to work very hard.

Interview Questionnaire 

2 Questions

  • Q1. I was asked about SQL,Database Design questions, Normalization, Joins and Index .Also I was asked about my achievements ,what challenges in faced in previous role and how did I cope up with ?
  • Q2. Prepare for SQL and database concepts thoroughly.And be fluent in answering behavioral questions

Genesys Informatic Interview FAQs

How many rounds are there in Genesys Informatic interview?
Genesys Informatic interview process usually has 2 rounds. The most common rounds in the Genesys Informatic interview process are Resume Shortlist.
How to prepare for Genesys Informatic interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genesys Informatic. The most common topics and skills that interviewers at Genesys Informatic expect are Devops.
What are the top questions asked in Genesys Informatic interview?

Some of the top questions asked at the Genesys Informatic interview -

  1. 20 code numbers telling take how many times u ta...read more
  2. Introduced u r s...read more

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Genesys Informatic Reviews and Ratings

based on 8 reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-life balance

4.9

Salary

4.9

Job security

4.9

Company culture

4.9

Promotions

4.9

Work satisfaction

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