Upload Button Icon Add office photos

Filter interviews by

Genestrings Diagnostic Centre Customer Care Executive Interview Questions and Answers

Updated 23 Oct 2021

Genestrings Diagnostic Centre Customer Care Executive Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. They asked me how can you handle with angry customers

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. How to chat with customers proffessionally
  • Ans. 

    To chat with customers professionally, maintain a polite and friendly tone, actively listen to their concerns, provide accurate information, offer solutions, and follow up if necessary.

    • Use a polite and friendly tone throughout the conversation

    • Listen actively to the customer's concerns and empathize with their situation

    • Provide accurate and relevant information to address their queries

    • Offer appropriate solutions or alter...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident so that u could crack all the task given by the company

Interview Questionnaire 

1 Question

  • Q1. How can i bring more sellers to amazon for selling their services
  • Ans. 

    To bring more sellers to Amazon, focus on building a strong reputation, offering competitive pricing, and providing excellent customer service.

    • Offer competitive pricing to attract sellers

    • Build a strong reputation through positive reviews and testimonials

    • Provide excellent customer service to retain sellers and attract new ones

    • Offer incentives such as free shipping or promotional deals to entice sellers to join

    • Utilize so...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - brush up your basics , prepare yourself as per the job role
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain about your self
  • Q2. Education background
Round 2 - One-on-one 

(1 Question)

  • Q1. Explain about your self
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Discussing about a topic with in a group

Round 2 - One-on-one 

(3 Questions)

  • Q1. By qualifying one round and entering to the other round
  • Q2. Answering the questions
  • Q3. After attending a round the qualified candidate are selected for the other round

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls avoid unnecessary web sites about Amazon so many are diverted

I applied via Company Website and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Language

Round 3 - HR 

(1 Question)

  • Q1. Language ,how to talk customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be happy with talk always how are you problem always call Sir /madam
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Assignment 

Please allow me some time to complete the project for the assignment.

Round 2 - Group Discussion 

First, we will understand all the group members, then we will comprehend the tasks, and after that, we will determine who is best suited for which task and who excels in what areas.

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Sales Executive interview:
  • Sales
  • Data entry
  • Baise acount
  • Canva
  • Social Media
  • Photography
  • Photo Editing
  • MS Office
  • Excel
Interview preparation tips for other job seekers - I, Priyank Dwivedi, will work with integrity and diligence, and I will strive to share the full extent of my experience with all of you.

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, help desk technician, customer service agent

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Support Executive interview:
  • Customer sapoot executive
Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General basic assessment.

Round 2 - MCQ 

(1 Question)

  • Q1. They will give you few PDFs to read and then MCQ from that.

Interview Preparation Tips

Interview preparation tips for other job seekers - So the job application process will start from emailing them to the MCQ. Then if selected you'll receive email with next steps which involves Skype chat(no involvement of voice call or video, only chat). Then after the technical setup you need to email them again that you're done with that, after that you'll get another mail with a link to choose a starting date.
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.

I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.

If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It’s normal include logical ,maths English verbal questions

Round 2 - Technical 

(1 Question)

  • Q1. OOP concept,what is object ,class abstraction,interface type of interface with examples
Round 3 - HR 

(1 Question)

  • Q1. Tell me about your self ,your strength and weakness , scenario based questions

Tell us how to improve this page.

Interview Questions from Similar Companies

Deltax Interview Questions
2.7
 • 85 Interviews
Practo Interview Questions
3.1
 • 75 Interviews
Wayfair Interview Questions
3.6
 • 57 Interviews
KLA Interview Questions
3.7
 • 44 Interviews
Busibud Interview Questions
4.0
 • 42 Interviews
View all

Genestrings Diagnostic Centre Customer Care Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

3.0

Skill development

5.0

Work-life balance

2.0

Salary

1.0

Job security

5.0

Company culture

2.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
Lab Technician
21 salaries
unlock blur

₹2 L/yr - ₹3.6 L/yr

Data Entry Operator
15 salaries
unlock blur

₹2.2 L/yr - ₹2.7 L/yr

Application Scientist
13 salaries
unlock blur

₹7.2 L/yr - ₹9.6 L/yr

Molecular Lab Technician
5 salaries
unlock blur

₹3.9 L/yr - ₹5 L/yr

Medical Laboratory Technician
5 salaries
unlock blur

₹2 L/yr - ₹3 L/yr

Explore more salaries
Compare Genestrings Diagnostic Centre with

Amazon Sellers Services

4.0
Compare

Primus Global Technologies

3.9
Compare

GAMMON INDIA

3.8
Compare

Practo

3.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview