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Genestrings Diagnostic Centre

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2.9

based on 47 Reviews

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Genestrings Diagnostic Centre Customer Care Executive Interview Questions and Answers

Updated 23 Oct 2021

Genestrings Diagnostic Centre Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 23 Oct 2021

Interview Questionnaire 

1 Question

  • Q1. They asked me how can you handle with angry customers
    • Add your answer

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Interview Tips & Stories
1w
zestyrose
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works at
Infosys
Tips for getting interview call in naukri
I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Amazon Sellers Services user image Anonymous

posted on 5 Dec 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Discussing about a topic with in a group

Round 2 - One-on-one 

(3 Questions)

  • Q1. By qualifying one round and entering to the other round
    • Add your answer
  • Q2. Answering the questions
    • Add your answer
  • Q3. After attending a round the qualified candidate are selected for the other round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls avoid unnecessary web sites about Amazon so many are diverted

Customer Care Executive Interview Questions & Answers

Flipkart Wholesale user image Anonymous

posted on 28 May 2022

I applied via Company Website and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Language

Round 3 - HR 

(1 Question)

  • Q1. Language ,how to talk customer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be happy with talk always how are you problem always call Sir /madam

Customer Care Executive Interview Questions & Answers

Busibud user image Anonymous

posted on 13 Jan 2022

Interview Questionnaire 

1 Question

  • Q1. How to chat with customers proffessionally
  • Ans. 

    To chat with customers professionally, maintain a polite and friendly tone, actively listen to their concerns, provide accurate information, offer solutions, and follow up if necessary.

    • Use a polite and friendly tone throughout the conversation

    • Listen actively to the customer's concerns and empathize with their situation

    • Provide accurate and relevant information to address their queries

    • Offer appropriate solutions or alter...

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident so that u could crack all the task given by the company

Customer Support Executive Interview Questions & Answers

ABM Techno-Matrix Private Limited user image Anonymous

posted on 10 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your experience
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • 3 years of experience in customer support roles

    • Handled inquiries and resolved issues

    • Provided excellent customer service

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to learn something and grow in your career

Customer Support Executive Interview Questions & Answers

Practo user image Anonymous

posted on 17 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Customer Service Associate Interview Questions & Answers

Wayfair user image Anonymous

posted on 5 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What skills do you have that would make us better?
    • Add your answer
  • Q2. I'd provide Loyalty to your workplace
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep an open mind during the interview, ask a lot of questions

Customer Service Associate Interview Questions & Answers

Amazon Sellers Services user image Anonymous

posted on 16 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your name
  • Ans. My name is aadil Ahmad Dar
    • Answered Anonymously
    Add your answer
  • Q2. What is your age
  • Ans. My age is 24 year old
    • Answered Anonymously
    Add your answer
  • Q3. What about your qualification
  • Ans. I have completely 12 th + 1 year diploma in computer science
    • Answered Anonymously
    Add your answer
  • Q4. What about your family
    • Add your answer
  • Q5. What is your hobbies
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I really like this job i need this job

Customer Service Executive Interview Questions & Answers

Flipkart Wholesale user image Anonymous

posted on 6 Jan 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Q1 wt doing Q2 marketing said u know that Q3 ru compotbul this job
    • Add your answer
  • Q2. Company name Tryning courseware Ceo name Types of fee
    • Add your answer
  • Q3. Language and ur communication good See the tryning videos Good job keeping Wt is marketing
    • Add your answer
  • Q4. How much salary expectation
  • Ans. 

    It is important to research the market and consider your experience and qualifications when determining salary expectations.

    • Research the average salary range for Customer Service Executives in your industry and location.

    • Consider your level of experience and qualifications.

    • Take into account any additional skills or certifications that may warrant a higher salary.

    • Be prepared to negotiate and discuss salary expectations d...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Flipkart Wholesale Customer Service Executive interview:
  • Marketing
Interview preparation tips for other job seekers - Any product sharing with me customer produc is good satisfied

Customer Service Executive Interview Questions & Answers

Busibud user image Anonymous

posted on 8 Jan 2025

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General basic assessment.

Round 2 - MCQ 

(1 Question)

  • Q1. They will give you few PDFs to read and then MCQ from that.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - So the job application process will start from emailing them to the MCQ. Then if selected you'll receive email with next steps which involves Skype chat(no involvement of voice call or video, only chat). Then after the technical setup you need to email them again that you're done with that, after that you'll get another mail with a link to choose a starting date.
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.

I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.

If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.
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Genestrings Diagnostic Centre Customer Care Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

3.0

Skill development

5.0

Work-life balance

2.0

Salary

1.0

Job security

5.0

Company culture

2.0

Promotions

5.0

Work satisfaction

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