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GadgEon Customer Support Executive Interview Questions and Answers

Updated 19 Jan 2021

GadgEon Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 18 Dec 2020

I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Self introduction and Work Experience??
    • Add your answer
  • Q2. Language known??
  • Ans. 

    English, French, Spanish, and German.

    • English

    • French

    • Spanish

    • German

    • Answered by AI
    Add your answer
  • Q3. What is the most important factor in Customer Service??
  • Ans. 

    The most important factor in Customer Service is empathy.

    • Empathy helps in understanding the customer's perspective.

    • It allows the customer support executive to provide personalized solutions.

    • Empathy creates a positive customer experience and builds customer loyalty.

    • Examples: Apologizing for the inconvenience caused, actively listening to the customer's concerns, and offering a solution that meets their needs.

    • Answered by AI
    Add your answer
  • Q4. How will you manage rude customer ??
    • Add your answer
  • Q5. Computer skills??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should keep your confident level balanced and also be polite and Be honest when you reply. Never Judge or Compare yourself with other person or rivals. Being yourself is the best formula to succeed in any interview.

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Engineering - Software & QA
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unsurpassedalbert
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works at
TCS
Trying to switch after 8 years
I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

MindGate Solutions user image Anonymous

posted on 24 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Ctc notice period
    • Add your answer
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GadgEon Interview FAQs

What are the top questions asked in GadgEon Customer Support Executive interview?

Some of the top questions asked at the GadgEon Customer Support Executive interview -

  1. What is the most important factor in Customer Servic...read more
  2. Language know...read more
  3. Computer skill...read more

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GadgEon Customer Support Executive Salary
based on 5 salaries
₹2.2 L/yr - ₹3 L/yr
12% less than the average Customer Support Executive Salary in India
View more details
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