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GadgEon

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4.3

based on 88 Reviews

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GadgEon Customer Support Executive Interview Questions and Answers

Updated 19 Jan 2021

GadgEon Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 18 Dec 2020

I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire

5 Questions

Q1. Self introduction and Work Experience??

Add your answer

Q2. Language known??

Ans.

English, French, Spanish, and German.

English
French
Spanish
German

Answered by AI

Add your answer

Q3. What is the most important factor in Customer Service??

Ans.

The most important factor in Customer Service is empathy.

Empathy helps in understanding the customer's perspective.
It allows the customer support executive to provide personalized solutions.
Empathy creates a positive customer experience and builds customer loyalty.
Examples: Apologizing for the inconvenience caused, actively listening to the customer's concerns, and offering a solution that meets their needs.

Answered by AI

Add your answer

Q4. How will you manage rude customer ??

Add your answer

Q5. Computer skills??

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should keep your confident level balanced and also be polite and Be honest when you reply. Never Judge or Compare yourself with other person or rivals. Being yourself is the best formula to succeed in any interview.

Top trending discussions

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Salary Discussions, Hike & Promotions

Hello guys, I've the below offers, (Teamware and Wipro not yet released the offers yet). I'm confused which one to choose. Could you give me some suggestions? Thanks. TCS : 13 LPA Teamware Solution: (Client: BNP Paribas) : 15 LPA Wipro: 16.5 LPA Tech: Cybersecurity, Vulnerability management, Crowdstrike, Risk Assessment. YOE: 7 yrs Location: Chennai

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

PreludeSys

Anonymous

posted on 6 Feb 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. What are your hobbies

Add your answer

Round 2 - Experience

(1 Question)

Q1. Tell me about your experience

Add your answer

Customer Relationship Manager Interview Questions & Answers

PreludeSys

Anonymous

posted on 6 Jul 2022

I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Group Discussion

General GK topics and new technology updates and current affairs and personal information of candidates.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please provide me job requirements and it should in a polite manner and must provide the demand for job requirements

GadgEon Interview FAQs

What are the top questions asked in GadgEon Customer Support Executive interview?

Some of the top questions asked at the GadgEon Customer Support Executive interview -

What is the most important factor in Customer Servic...read more
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GadgEon Customer Support Executive Salary

based on 5 salaries

₹2.2 L/yr - ₹3 L/yr

12% less than the average Customer Support Executive Salary in India

View more details

GadgEon Salaries in India

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