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I appeared for an interview in Feb 2025.
Handled a critical system outage during peak hours, ensuring minimal disruption and quick resolution for users.
Received a high volume of calls from users reporting system issues.
Prioritized tickets based on urgency, focusing on those affecting multiple users.
Collaborated with the IT team to diagnose the problem quickly.
Communicated updates to users regularly to keep them informed.
Resolved the issue within an hour, rest
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 3 interview rounds.
Troubleshooting scenario for Service Desk Analyst 1
Identify the issue reported by the user
Gather information about the issue such as error messages or recent changes
Attempt to replicate the issue to understand the root cause
Check for common solutions or known issues in the knowledge base
Perform step-by-step troubleshooting to resolve the issue
Communicate with the user to provide updates and gather feedback
I appeared for an interview before Feb 2024.
I have over 10 years of experience in establishing companies in Goa, with a focus on operations and growth strategies.
Led the establishment of a successful tech startup in Goa, overseeing all operational aspects from inception to growth phase
Implemented efficient supply chain management systems to streamline operations and reduce costs
Developed strong relationships with local government authorities and stakeholders to ...
I have 10 years of experience in operations management.
I have worked in various industries such as manufacturing, logistics, and healthcare.
Managed teams ranging from 10 to 50 employees.
Implemented process improvements resulting in cost savings and increased efficiency.
I grew a team from 10 to 50 members over a period of 2 years.
Started with a team of 10 members
Implemented strategies to attract new talent and expand the team
Successfully increased team size to 50 members within 2 years
I enjoy spending time outdoors, trying new restaurants, and reading mystery novels.
Spending time outdoors
Trying new restaurants
Reading mystery novels
Yes, I have a family. I live in a suburb outside of the city.
I am married with two children.
We live in a quiet neighborhood with good schools.
My commute to work is about 30 minutes each way.
Yes, I have experience building out organizations and shaping company culture.
I have successfully built and led teams in previous roles, demonstrating my ability to create and develop an organization.
I have implemented initiatives to improve company culture, such as team-building activities, recognition programs, and open communication channels.
I believe in leading by example and fostering a positive work environment t...
I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.
Frontline Managed Services interview questions for popular designations
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 4 interview rounds.
On Grammar, Excel, Emailing, Errors rectifications
Top trending discussions
I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.
The HashMap class is used to represent key-value pairs in Java.
HashMap is a part of the Java Collections Framework.
It allows null values and only one null key.
It provides constant-time performance for basic operations like get and put.
Example: HashMap<String, Integer> map = new HashMap<>();
Abstraction is the process of simplifying complex systems by focusing on essential details and hiding unnecessary complexities.
Abstraction allows us to create models or representations of real-world objects or systems in software.
It helps in managing complexity by breaking down a system into smaller, more manageable parts.
Abstraction provides a level of indirection, allowing changes to be made in one part of the system...
try-catch is used in Java to handle exceptions and prevent program crashes.
try-catch blocks are used to catch and handle exceptions that may occur during program execution.
It allows the program to gracefully handle errors and prevent the program from crashing.
The try block contains the code that may throw an exception, and the catch block handles the exception.
Multiple catch blocks can be used to handle different types...
The statement to use for selecting based on integer inputs is the 'switch' statement.
The 'switch' statement allows for multiple cases to be evaluated based on the value of an integer input.
Each case represents a possible value of the input, and the corresponding code block is executed if the value matches.
The 'switch' statement also provides a 'default' case which is executed if none of the cases match the input value.
...
I applied via Campus Placement and was interviewed in Oct 2020. There was 1 interview round.
I applied via Approached by company and was interviewed in Aug 2021. There were 2 interview rounds.
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