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FirstHive Technical Support Engineer Interview Questions and Answers

Updated 16 Dec 2024

FirstHive Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 16 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. SQL basics Questions
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. HR and basics Managerial questions
    • Add your answer

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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 6 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Where you want to see yourself in 3 years Down the line?
  • Ans. 

    In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.

    • Advancing to a senior role within the Technical Support team

    • Leading and mentoring a team of junior engineers

    • Implementing new technologies and solutions to improve customer support

    • Attending relevant training and certifications to enhance skills

    • Contributing to the overall growth and success of the company

    • Answered by AI
    Add your answer
  • Q2. Any technical certification/ diploma software's that is used in your company?
  • Ans. 

    Yes, we use certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) in our company.

    • CompTIA A+

    • Microsoft Certified Solutions Expert (MCSE)

    • Cisco Certified Network Associate (CCNA)

    • Answered by AI
    Add your answer

Technical Support Engineer Interview Questions & Answers

Huawei Technologies user image Anonymous

posted on 25 May 2022

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 4 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How many problems /tickets you face on daily basis?
    • Add your answer
  • Q2. No of desktop and laptop with make and model name?
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 9 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Business address and your reporting location in company?
    • Add your answer
  • Q2. Your designation in company?
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 3 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Name of reporting manager?
    • Add your answer
  • Q2. Write down team leader responsibilities?
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 4 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current company?
  • Ans. 

    I am currently working at XYZ Tech as a Technical Support Engineer.

    • Providing technical assistance to customers

    • Troubleshooting hardware and software issues

    • Collaborating with other teams to resolve complex problems

    • Answered by AI
    Add your answer
  • Q2. Total work experience?
  • Ans. 

    I have 5 years of work experience in technical support roles.

    • 5 years of experience in technical support roles

    • Proficient in troubleshooting hardware and software issues

    • Skilled in providing customer support via phone, email, and chat

    • Familiar with ticketing systems and remote desktop tools

    • Answered by AI
    Add your answer

Technical Support Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 8 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current company?
    • Add your answer
  • Q2. Why we select you?
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 8 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current company?
    • Add your answer
  • Q2. Why we select you?
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 6 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Number of engineers in team?
  • Ans. 

    The team consists of 10 engineers with diverse technical backgrounds and expertise.

    • The team is composed of 10 engineers

    • Each engineer has a different technical background and expertise

    • The team collaborates to provide technical support for various issues

    • Answered by AI
    Add your answer
  • Q2. Number of servers and model name?
  • Ans. 

    We have a total of 50 servers, including models Dell PowerEdge R740 and HP ProLiant DL380 Gen10.

    • Total number of servers: 50

    • Models include Dell PowerEdge R740 and HP ProLiant DL380 Gen10

    • Answered by AI
    Add your answer
More about working at FirstHive

FirstHive Interview FAQs

How many rounds are there in FirstHive Technical Support Engineer interview?
FirstHive interview process usually has 2 rounds. The most common rounds in the FirstHive interview process are One-on-one Round and HR.

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FirstHive Technical Support Engineer Interview Process

based on 1 interview

Interview experience

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