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FirstHive Technical Support Engineer Interview Questions and Answers

Updated 16 Dec 2024

FirstHive Technical Support Engineer Interview Experiences

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. If not then how you will able to take security majors?
  • Ans. 

    I would be able to take security measures by staying updated on security best practices, implementing encryption protocols, and conducting regular security audits.

    • Stay updated on security best practices

    • Implement encryption protocols

    • Conduct regular security audits

  • Answered by AI
  • Q2. Write down tame leader responsibilities?
  • Ans. 

    Tame leader responsibilities include managing team dynamics, resolving conflicts, setting goals, and providing guidance.

    • Managing team dynamics to ensure smooth collaboration

    • Resolving conflicts among team members

    • Setting clear goals and expectations for the team

    • Providing guidance and support to team members

    • Acting as a mentor and role model for the team

    • Communicating effectively with team members and upper management

  • Answered by AI

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. The training programs have been really valuable in helping me expand my skill.
  • Q2. It's great to work.. no any cons.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Where you want to see yourself in 3 years Down the line?
  • Ans. 

    In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.

    • Advancing to a senior role within the Technical Support team

    • Leading and mentoring a team of junior engineers

    • Implementing new technologies and solutions to improve customer support

    • Attending relevant training and certifications to enhance skills

    • Contributing to the overall growth and success of the company

  • Answered by AI
  • Q2. Any technical certification/ diploma software's that is used in your company?
  • Ans. 

    Yes, we use certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) in our company.

    • CompTIA A+

    • Microsoft Certified Solutions Expert (MCSE)

    • Cisco Certified Network Associate (CCNA)

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Any technical certification?
  • Q2. What is ITIL? and how it changes the industries?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How many problems /tickets you face on daily basis?
  • Q2. No of desktop and laptop with make and model name?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Any technical certification?
  • Q2. Number of severs and model name?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Business address and your reporting location in company?
  • Q2. Your designation in company?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Name of antivirus used in your company?
  • Q2. Latest version of antivirus?

FirstHive Interview FAQs

How many rounds are there in FirstHive Technical Support Engineer interview?
FirstHive interview process usually has 2 rounds. The most common rounds in the FirstHive interview process are One-on-one Round and HR.

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