Firstcall Teleservices Specialist Interview Questions and Answers

Q1. What is the process for creating a custom post?
Ans. 
The process for creating a custom post involves defining the post type, setting up the post template, and adding custom fields.
• Define the custom post type using register_post_type() function in WordPress

• Set up the post template by creating a custom template file in the theme folder

• Add custom fields using plugins like Advanced Custom Fields or by coding them manually
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Q2. What is your experience with Shopify custom app development?
Ans. 
I have extensive experience in Shopify custom app development, including creating custom features and integrations.
• Developed custom apps to enhance user experience and streamline processes

• Integrated third-party APIs to add new functionalities

• Optimized app performance and resolved technical issues

• Worked on projects such as custom product builders and subscription services
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Q1. Self intro with shift comfort
Ans. 
I am a dedicated team lead with a strong ability to adapt to different shifts and ensure smooth operations.
• I have experience leading teams on various shifts, including night shifts and weekends

• I am comfortable with adjusting my schedule to accommodate different shift requirements

• I prioritize effective communication and coordination among team members to ensure seamless transitions between shifts
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Q1. Self introduction with experience and shift timings
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Q1. Accounts realted question
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Q2. About your previous work and process
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Basic accounting and computer knowledge and skills.

Q1. Core accounting and basic fundamentals.
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Q1. Joined in as fresher so asked about HTML, CSS, basics of oops
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Q1. What is your family background?
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Q2. What are your salary expectations?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Why are you looking for a change?
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Q6. Where do you see yourself in 5 years?
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Q7. What are your strengths and weaknesses?
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Q8. Tell me about yourself.
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Q9. Any questions hr ask me
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Q10. Any questions ask hr me
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Q1. Tell me about yourself
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Q2. What is your education
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