Finova Capital Branch Manager Interview Questions and Answers for Freshers

Asked about my work chenge and experience but also about previous company

How can we handle customer,if customer skip then how we can trace them,how to convince customer,how to provide better service ,how management proceed etc

Q1. How to manage our company application what's benefits of application
Ans. 
Managing our company application involves ensuring its smooth functioning and leveraging its benefits.
• Regularly monitoring and updating the application to ensure it meets the company's needs

• Training employees on how to effectively use the application

• Troubleshooting any issues or bugs that arise

• Utilizing the application's features to streamline processes and improve efficiency

• Gathering and analyzing data from the applic...read more
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Q2. Req & Manage all subject
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Q3. All departments is good 👍
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About business development

Q1. Conducted vertual interview with heads
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Q2. Previous experiences asked
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Q3. How to do collections mainly
Ans. 
Collections can be done by establishing clear communication, setting up payment plans, and using legal action as a last resort.
• Establish clear communication with the debtor to understand their financial situation and work out a payment plan.

• Send reminders and follow up regularly to ensure payments are made on time.

• Consider using a debt collection agency or legal action as a last resort.

• Maintain accurate records of all ...read more
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